Reviews of local pros in Austin, Texas
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i called Brett & Sons Plumbing LLC when my boiler started acting up and sending out black smoke. even though i was really stressed, they managed to send a plumber over to my place in Austin within the hour, which was a huge relief. the technician who came out was fantastic—super professional and really knew his plumbing stuff. he took his time cleaning everything up, walked me through every step, and made sure i understood how to keep this from happening again. i had a lot of questions, but he was patient and answered them all without making me feel rushed. if i ever need plumbing help again, i’ll definitely be using them.
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we had a sewer backup in our basement here in austin, which can be a real headache in an older house with older pipes. i needed a plumber after regular hours, so i reached out for emergency service. the team called me back quickly and sent out two plumbers in under an hour. they got right to work, cleared out the tree roots from the sewer line, and had everything flowing smoothly again. both plumbers were friendly, professional, and took the time to explain what they were doing. i’m really happy with the fast and reliable plumbing service i received!
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I can't say enough good things about this plumbing company! Their service is outstanding, and I am really happy with the work they did. Whenever I needed plumbing help in Austin, they showed up quickly, ready to fix any problem with skill and professionalism. The whole team really cares about making sure customers are satisfied. They work efficiently and are always friendly, making every visit a pleasant experience. I completely trust them with all my plumbing needs and wouldn't think of calling anyone else. If you need a reliable and knowledgeable plumber in Austin who truly cares about their customers, this is the company to call. I highly recommend them to anyone needing plumbing services—they are fantastic!
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the plumber first came out to check my plumbing issue and explained a clear plan to fix it. a few days later, another plumber arrived right on time to handle the sewer line root removal. both were very friendly, professional, and really knew what they were doing. they answered all my questions and made sure i understood everything. another company tried to tell me i needed a full sewer line replacement that would cost a lot, but after the roots were cleared out, i was shown that my sewer line was still in good shape and just needed regular root maintenance. brett & sons plumbing llc made the whole process simple—they scheduled me quickly, sent appointment reminders by text, showed up on time, and got the job done as promised. the plumbers were so polite and trustworthy, i’d happily have them back again.
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We had a plumbing emergency early one Saturday morning when our hot water heater started leaking badly and needed to be replaced right away. Since we were getting ready to leave for vacation that evening, we were worried about getting it fixed in time. With just one phone call to Brett & Sons Plumbing LLC, we got a quick response, and a plumber was sent to our home within a few hours. By the afternoon, everything was repaired, and we were able to leave for our trip with no worries. I highly recommend this company for any plumbing needs—fast, reliable, and professional service!
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brett & sons plumbing llc replaced our old sewer line when we moved into our new house in austin. i'm really thankful because they also found a small problem in the pipes and fixed it right away. the plumbers did great work, the price was fair, and everything passed inspection easily. after the job, our yard looked just like before—no mess left behind. even my neighbor noticed how quickly and neatly the team finished the trench work. overall, it was a smooth experience and we appreciate the hard work.
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We’ve been using a water softener and reverse osmosis system provided by Brett & Sons Plumbing LLC for a couple of years in Austin. Recently, we noticed a small leak in the reverse osmosis unit, which was fixed right away by one of their plumbers. While working on the repair, the plumber also checked our whole house water system and discovered a problem inside the softener unit. He did a great job diagnosing the issue, replacing the faulty part, and making sure everything was cleaned up afterward. Thanks to the plumber’s careful attention and quick response, a bigger plumbing problem was avoided. The service we’ve received over the years has always been reliable and professional. I definitely recommend their plumbing services to anyone in need.
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I highly recommend Brett & Sons Plumbing LLC. They cleared out my blocked sewer line and used a camera to find the roots that were causing the trouble. They also discovered there was a cleanout hidden under my sidewalk in front of my house, which made it easier for roots to get into the pipes. The crew carefully dug under the sidewalk without disturbing the concrete, fixed the pipe, and moved the cleanout to the side where it can be used more easily in the future. They also repaired my home's water shut off valve and put in a new water pressure gauge. The work was excellent and the price was very fair. Other plumbers I called before didn't figure out the real issue and wanted to charge me much more without solving the actual problem of the cleanout’s location. If you need a reliable plumber in Austin, I definitely suggest giving them a call.
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We found a leak under the toilet and noticed water collecting in the shower in one of our bathrooms. we called and got scheduled for the next business day, but before then, the other bathroom's toilet started clogging and that shower also had standing water. we called early in the morning and both bathrooms were fixed and working again within a couple of hours. the plumber who came out was very professional and polite, and also gave us clear follow-up instructions and tips to help prevent future problems. even though we needed emergency service this time, we felt like the price for the work was really fair. glad to have a reliable local plumber here in texas, and we’ll definitely reach out again for any other plumbing repairs or projects.
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After moving into our new home, we discovered both toilets had leaks. Brett & Sons Plumbing LLC sent out a couple of plumbers who were extremely friendly and professional. They took their time, made sure everything was fixed properly, and explained the plumbing issues and repairs to us in simple terms. We had a great experience and appreciate their attention to detail and customer service. If all their plumbers are this reliable and helpful, I highly recommend choosing them for any plumbing job. They definitely deserve more than a five-star rating!
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it's always a bit stressful when you need big plumbing repairs at home, but the plumbers here really made the whole thing much easier for me. everyone on the crew was friendly and worked hard to get everything done right. i want to give a special mention to michael for being so patient and professional, especially since i was a bit worried and impatient at first. he really took the time to listen and made sure i felt comfortable with what was happening. when i had an unexpected issue with my toilet overflowing, i was able to get a plumber out quickly. the team showed up early in the morning and worked together to find and fix the problem. they started the excavation the next day and finished repairing the sewer line fast, so i wasn't left without water for long. i appreciated how they kept me updated and made sure everything was working before they left. living in texas means plumbing problems can be tough, especially with the heat, but it's good to know i have a two year warranty for peace of mind. overall, i'm very satisfied with the professional and caring service i received.
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just had our water heater swapped out by a local plumbing crew. from start to finish, i was really happy with their professionalism and close attention to detail. big shout out to the team—sam, alex, and chris—who showed up on time, explained everything clearly, and handled a tricky problem without adding extra charges to the original estimate. i really liked that they wore protective gear and used drop cloths so our floors and carpets stayed spotless. chris also spotted a small leak on our backflow valve and offered to come back when he had the right parts. he did just that, fixed the valve, and put in new o-rings. before choosing a plumber, i got several quotes from different places, but even though they weren’t the cheapest, i picked them for their great reputation and quality work. they installed our last water heater too, and i’m glad they did this one. i’ll definitely call them again for any future plumbing needs.
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I called Brett & Sons Plumbing LLC when our old water heater stopped working, and they quickly figured out it needed to be replaced. The plumber arrived on time, removed the old water heater, and installed a new one smoothly. The whole process was fast, and the workmanship was excellent. Later, I needed help with a tricky shower faucet cartridge that broke inside the faucet. The plumber did a great job carefully removing the stuck cartridge, installing a new one, and restoring water to the house quickly. The service was friendly, professional, and efficient both times. I highly recommend this team for any plumbing needs in Austin!
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We recently called Brett & Sons Plumbing LLC after hearing great things from our neighbors in Austin. From the first phone call, the office staff was polite and made scheduling easy. Our plumber, , arrived right on time and did a fantastic job installing a new garbage disposal and replacing two outdoor hose bibs. The work was completed quickly and everything was explained clearly along the way. The whole experience was smooth and professional. We would definitely recommend them for any plumbing needs!
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i called for help with my water heater, and someone answered right away, even though it was a saturday. they were able to come out to my house the same day to check things out and give me an estimate. the plumber installed my new water heater quickly and made sure everything was running smoothly. they also found a way to get the job done within my budget and made sure i was completely happy with the results. on top of that, they helped adjust my existing plumbing fixtures so everything worked perfectly with the new system. it was a great experience working with the team, and i would definitely recommend them for any hot water heater or plumbing needs.
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Just before we closed on our new home in Austin, our grinder pump stopped working. We called the plumber, and they spent the whole day looking for the right replacement pump, making sure everything met local requirements, and fixing as much as possible right away. Thanks to their quick response and clear communication, we were able to move forward with our home purchase, knowing the plumbing would be taken care of promptly. Even during a busy holiday weekend, the plumber and their team worked hard to get everything up and running smoothly. Their professionalism, strong work ethic, and deep knowledge of plumbing systems really impressed us. If you have any plumbing or septic problems in Austin, I highly recommend giving them a call!
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I had a fantastic experience with this plumbing company. From the moment I called, the staff was friendly and really knew what they were talking about. They quickly scheduled my appointment, which I appreciated. Chris arrived at my house right on time, dressed professionally, and made sure to wear shoe covers so he wouldn’t track any dirt inside. I needed a new water heater, and he explained all the benefits of going with a gas tankless model, including some good rebates. Chris even suggested I look into updating my air conditioning since my old unit isn’t very efficient, which makes sense in this Texas heat. He helped me get set up for both the water heater installation and the HVAC appointment, taking care of city permits and all the arrangements. The whole process was smooth and stress-free. I was really impressed with the level of service and attention to detail. I highly recommend this plumbing company if you want reliable and knowledgeable help.
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If you’re looking for top-notch plumbing service for drain and sewer cleaning or repairs, this is the company to call. I had a persistent issue with the main pipe in my house, and after reaching out, the plumber quickly found the problem and fixed it efficiently, saving me both time and money compared to other companies I’ve tried before. The plumber was highly professional and really knew a lot about plumbing and sewer lines. They made sure to explain the issue in simple terms and walked me through everything they did so I felt comfortable with the work. I wouldn’t hesitate to recommend this plumbing company to anyone needing reliable and honest help with their pipes.
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After my old water heater finally gave out, I started searching online for someone to help with a replacement. I spent some time learning about the latest water heater options, then decided to call Brett & Sons Plumbing LLC. The person who answered the phone was really helpful, listened closely to my situation, and quickly set up a home visit for the following day. The technician arrived right on schedule, confirmed the appointment, and took a good look at my plumbing. He clearly explained all of my choices for a new water heater, answered my questions, and was upfront about pricing. After we agreed on the details, the work started the very next morning. Throughout the entire process, the plumber was professional, friendly, and explained each step so I always knew what was going on. He made sure everything was tidy and never rushed through any part of the job. It was obvious he takes real pride in his work and aims for perfect results. Based on my experience, I can see why he gets such great reviews. He was polite, knowledgeable, and made the whole process smooth and stress-free. I highly recommend anyone needing water heater replacement, plumbing maintenance, or just some advice to reach out for reliable and skilled service. Five stars all the way!
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After calling Brett & Sons Plumbing LLC about my main sewer line clog, I was reassured that their team could handle the problem. A skilled plumber arrived at my home in Austin and had everything fixed in just a few hours. The technician was not only knowledgeable about plumbing, but also very courteous when talking with my grandma and family. I picked this company after checking around and comparing prices and reviews with others in town. Their service was fast, honest, and professional. If you need plumbing work done right the first time, I highly recommend them to anyone in the area.
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after some not-so-great experiences with other plumbers, i decided to give a local plumbing company in austin a try. our old water heater was leaking and definitely needed a replacement. one of the team members gave me great information about switching to a navien tankless water heater, explaining the benefits and what would work best for our home. while i was still on the phone, another plumber from the company stopped by the office and offered to come check out our situation right away, which was super fast—only about a 10 minute wait. they quickly scheduled the installation and when the plumber arrived, he was very professional and answered all my questions. he replaced all the copper pipes and gas lines, and the work was really neat and tidy. you can really see the quality in the job they did. i highly recommend this plumbing team if you need help with water heater repairs or replacements in austin!