Water Damage Restoration reviews in Austin, Texas

This was such a traumatic experience and their service was so fantastic I took the time to write this which I rarely do.
I had an overall excellent experience with Servpro during a very difficult time after fire damage to my home. Obviously, there were some difficult obstacles and this didn’t go perfectly smooth but they overcame them all. From start to finish, their team was professional, responsive, and truly cared about helping me get everything back to normal.

Kristopher and Chance were amazing through this entire nightmare. Kristopher did a great job keeping everything organized and on track, and made sure I was informed throughout the entire process. His patience with me selecting flooring, cabinets, paint etc etc was amazing.
Chance was thorough, honest, and took the time to explain everything. He was also relentless with the insurance getting us what we deserved. This really helped my family during this stressful situation.
Insurance was very difficult to work with and without them I would never would have gotten the money to fix my home.

The quality of the work was outstanding, and they handled everything efficiently and with attention to detail. If anyone reading this is going through a similar thing, understand this will not be a perfectly smooth process, but do your family a favor and higher these guys!
I’m very grateful for their help and would highly recommend them to anyone dealing with fire damage or and really any home damage issue.
Thank you Kristoper, Chance, and Servpro!

I have had the pleasure of working with Keith Cowan from SERVPRO on a few occasions and his immediate response has been a life saver. He takes every issue (big or small) very seriously and works diligently to ensure losses are handles correctly and all documentation is completed timely. While I hope to not have any more water damages, if I do; I know I can count on him and his team.

Servpro of Northeast Austin/The Domain quickly responded after a tenant caused water damage. They handled the water extraction, drying professionally and minimized downtime!

Solid professionals! They listen and care about their clients.

Nick Gerhardt and the reconstruction team went above and beyond restoring our home after a water damage. Top quality service!

We had the unfortunate event of an extensive fire damage at our business. The consistency, quality and all around work of this team throughout the entire process made it significantly more bearable. Thank you to Nick Gerhardt and the rest of the Servpro team. Highly recommend

The Servpro of Northeast Austin/ The Domain are the BEST in the business! Specifically the Emergency Response Coordinator, Tim Gardner and Large Loss Project Manager, Tim Hernandez. They went above & beyond with their team to exceed our expectations when our location was impacted from an unexpected fire. Highly recommend them and Servpro in the case that you have any unforeseen circumstances occur.

SERVPRO did an amazing job handling all the water damage and mold issues in my basement! Specifically, Nick Gerhardt did a wonderful job being personable and professional. It genuinely feels like SERVPRO really cares about their customers.

SERVPRO did an excellent job restoring my home after a mold issue, and Nick was especially outstanding. He was professional, informative, and made the whole process feel manageable. The team worked efficiently, treated my home with care, and the results are fantastic.

I highly recommend SERVPRO—and a special thanks to Nick for making a stressful situation so much easier!

Our carpet was soaked in the media room. Precision Water Damage Restorations Austin TX saved it and dried everything out fast.

I’m so impressed with The Steam Team’s area rug cleaning. Jay went above and beyond and my rug came back looking better than ever. Definitely using them again!

Jeremy from the Steam Team came out to help us with some construction needs on our home. All I can say is if you want a job done right and for a great price, we highly recommend you call The Steam Team and request Jeremy!

Jerry was great throughout the process, I had a burst pipe and lots of damage and rebuilding was needed and he managed the project from start to finish always making sure it met my high standards!!

The Steam Team was exactly what we needed. Our technician, Frank, was professional and prompt and absolutely meticulous in his work. We could not be happier!

Steven did a great job cleaning our area rug. Looks brand new out the store. We will be using Steam Team for all our steam cleaning needs and referring all of our family and friends. Thanks Steven and the Steam Team!

The Steam Team (and Josh) did a great job with our remodel (8 weeks total - after the hot water heater broke and flooded half the house) They were on time and on budget! Josh kept us in the loop and kept the worksite clean! Couldn't ask for a better experience!

Caller for an emergency job and they were at my house within hours. Mike from the Steam Team did a fantastic job. Arrived on time, set up quickly, did good thorough work and completed the job in a timely fashion. Highly recommend!

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I had an outstanding experience with The Steam Team after a toilet tank crack flooded my home in June. Ronnie, Phil and his team excelled in water mitigation, working quickly and thoroughly. Amie, Kade, Irene, Jose and their pack-out crew were fantastic, handling everything with care and efficiency. Kevin and Jeremy led the build-back process, delivering top-notch results. Everyone communicated clearly and effectively, making the entire process smooth and stress-free. The job was completed quickly, and I’m thrilled with the outcome. Highly recommend The Steam Team for their professionalism and quality work!

Frank and his team did a fantastic job making our carpets look better than we ever thought they could. Our first steam cleaning with the company and one of our best overall. They showed up on time, did the job professionally, and answered all of my questions. We'll be using them again for any future steam cleanings.

Everyone at the steam team was fantastic. Very professional and quick to answer my requests. Jeremy did a great job and we were so happy with the work.

Jay and The Steam Team are awesome! My area rug looks brand new and it was ready within a week. Highly recommend, will be using them again.