Reviews of local pros in Azle, Texas
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Absolutely the best service. Professional, courteous,and knowledgeable. KC came and fixed the issue in no time at all. I would highly recommend them. Very reasonable pricing.
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Excellent A/C company, I called with an emergency A/C problem, office personnel talked with service person(Will)and they made time to come out and take care of my AC issue the same day. Very nice people.
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Love this company. On time, good value, great work! Just had a new upstairs system installed and Tito and his crew were outstanding.
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We have used on-site air 3 times since purchasing our manufactured home and have been greatly impressed with their work! We are now working strong and signed up for the seasonal maintenance of program and they were even able to find a problem with our heating unit before we turned it on and it caused us a major issue! We highly recommend Chris and On-Site Air!!
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I have been using on-site air for years. You name it they have fixed my AC and heating problems. I have gotten my family and friends to use them and they all love on-site! On-site air will tell you what’s wrong with your system and give you options on how you want to go about it. Upfront and honest people. Love On-Site won’t go anywhere else for my AC and heating problems!
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Showed up on time and did a great job! Awesome group of guys
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One of our units was having some issues and On Site Air showed up quickly and got it fixed. Highly recommend!!!!
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The best! If you want a company that fixes the problem instead of throwing their hands up and saying "welp your going to need a new unit", these are the guys. Chris and his team are hands down the best around.
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Big shoutout for ON-Site AIR. I’m 2 1/2 hours from home at Lake fork & my mom has been checking on our dog. Today she let me know my AC was running but the house was in the high 80’s so she went outside to spray down my condenser. She then noticed it wasn’t working. I called On Site air& told them what was going on. Within a couof hours I my house was back 76 degrees. You can’t ask for better service than that. They have fixed me up a few times. They will definitely be my first call for Heat/air services & I Will recommend them every time. So far everyone have referred to them have been happy too. Such great service & the nicest people. Thank you On Site for your help.
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Simply the best! In addition to accurately assessing and addressing the problem with our air conditioning, Tito and Hamilton provided a comprehensive check of the whole system and a clear explanation of the recommended solution. We look forward to working with On-Site Air in the years to come!
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We had them come out as a second opinion for issues we were told we had. They were polite from the getgo. First they had scheduled us a week out because they were full, completely understood. Then we get a call asking if they could come the next day. Very surprised, but happy they could find time to check our unit out.
They came out & found no issues w/ our unit that the other company said we had. They found loose valve caps, but nothing else.
The other company told us they put in 4.5 lbs of freon, this company said if it was that low we would have noticed a temp difference, which we never did. We've ran it at 73 w/ no issues. No freezing up or running constantly.
Point, they were professional, polite & honest which is what every customer wants in a company.
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I had Onsite out to repair a unit. There was a leak and drained all of freon out. They replaced it and did a repair. It leaked out again. They came back and made it right with pricing on a new system. Thanks Onsite Air for your great service.. very much appreciated.. your My team for now one.. Excellent Job....
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Bottom line up front, I had work done by On Site Air and bought the annual maintenance plan based on their reviews. Post work, I don’t trust them and would rather eat the cost of the maintenance plan than to have them touch my AC unit again.
About a month ago, my AC unit stopped cooling very well. It was 75 in the house even though the thermostat was set for 73. I reached out to On-Site Air. They were prompt to come out, and after some investigation, informed me the coil in my AC unit was leaking. They ordered a new coil and informed me it was in a warehouse and would arrive in 10 days. They installed it on a Friday and by Sunday the AC was acting exactly like when I originally called them. The house was 75 and the thermostat read 73. Since they just finished the work less than 48 hrs prior, we called to have them come out. The guy inspected the AC unit again, and said it was the compressor. They gave me multiple options from replacing the compressor to replacing the entire outside unit. None of the options were cheap (~$4k). I asked for some additional information. That was a week and a half ago. They never called me back. I actually called another AC repairman to inquire about the repair. He came out also on a Friday and told me he wasn’t positive what the problem was, but was 100% sure it wasn’t the compressor. After investigating the issue, he thought it was a valve that was restricting flow. I had him order the valve and he came out on a Saturday and fixed the AC for a quarter the price and the AC unit works perfectly now. On Site Air would have had me fix another issue that wouldn’t have resolved my AC issues. In fact, I’m not sure now that the coil was even an issue. I’m convinced they just ripped me off with the coil replacement and would have been happy to continue taking me to the cleaners. So, even though I paid for the maintenance plan, there is no chance I’m using them again. -
KC did a great job getting our system operating again. He showed up early, was extremely professional and got it going again in under an hour.
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Prompt and efficient service.
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Courteous, prompt, and honest.
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Manny was great.
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Always dependable and very friendly.
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Keep up the great work!
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Great Service, On time, Professional and Honest!!!
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Excellent customer service experience. Highly recommended.