Reviews of local pros in Azle, Texas

Stephen,
Did an excellent job he called before arriving on time diagnosed the issue and fixed it. I asked questions and he was great about answering and explaining everything. Greatly appreciate him and Gorman air.

Very thorough. Jesse diagnosed our problem, worked on a satisfactory solution, and gave us good recommendations for the future. I'll continue to use Gorman Mechanical and recommend them to everybody I meet. Thanks again Michael.

In His Grip,
Brian Beard

I’ve used Gorman Mech before at a previous house and the experience was great. So when we had our a/c stop working on a Saturday night I reached out to them on Sunday morning. Their emergency response team was very responsive and had us back up and running before noon on Sunday!

It was a pleasure using Gorman Mechanical on my recent new HVAC system. Michael helped me on choosing the right HVAC system, gave me an excellent price on a 4-ton variable speed unit, and coordinated all with his techs who were very professional and skilled in assessment and installation. I am very pleased and highly recommend Gorman Mechanical for your HVAC needs.

We adopted Gorman from our home's previous owner's purchase of a Trane unit with a transferrable warranty. They have been out a few times to assist with maintenance on a faulty thermostat/sensor free of charge under warranty. Most importantly as a first-time homeowner, Josh has been a tremendous help to me in educating me about my system and how to maintain it properly. Josh just performed duct work today for a very fair price and I always feel very confident Gorman has done a great job when he comes out to my service.

Michael was a pleasure to work with. The crew they dispatched to replace two furnaces and one unit were prompt, professional and did a great job. Very satisfied with my decision to use Gorman.

Avoid this company at all costs. I used Gorman for other repairs because they were included in my home warranty for my new home purchase. Well my heating went down in the middle of January so I gave them a call to come look at it since they were familiar with my system. They sent two techs to look at the system and it took them about 45 minutes to tell me I needed a new blower motor. They quoted me $1,150 to replace the motor including labor.

I decided to get a second opinion from a more well known company in Fort Worth since the quote seemed a bit high from Gorman. One of the technicians from the well known company arrived and figured out the issue in about 3 minutes. It had nothing to do with the blower motor and was a small coil fix of about $170. The tech even showed me the system and explained that the blower was fine and showed how it worked if he bypassed the coil.

Save yourself some money and go with a different company before you overpay for something your system doesn't need.

Jesse, the technician, was incredibly kind and professional. He identified the problem quickly and was able to resolve it. This company installed both units (7-9 years ago) in our house, and this was the first time I had an issue. And it was quickly fixed.

They are a huge blessing and affordable, and I keep up the maintenance for both winner and spring every year and so my unit is still it is optimal level due to the good work and product that they offer and the affordable maintenance that I’m able to obtain if you want this type of service there who you wanna go with

TLDR: if they show up, they are great. My experience suggests if west of Fort Worth, look elsewhere.

Used them when I lived in Grand Prairie. That experience was 5 stars. They replaced original system and did yearly maintenance. Great to work with.

I moved to west fort worth, our system with our new house was having a problem and the installer (not Gorman) was jerking us around. Because of my experience, I contacted Gorman. Never showed up, never called. I called them and setup another visit, same thing. The system finally failed around the 4th of July, it was 90+ in the house so we went to a hotel. System was ultimately fixed by another company.

Called to setup visit for an ac check-up. Agsin, no show, no call, but this time, they sent me a link for the review.

Had my A/C system check with Gorman Mechanical. Jessie is my go to guy and as always he is very professional. He answers any question's I have and I listen to and always follow his recommendations to keep my systems running properly. Thank you. Gorman Mechanical

I called Gorman on Sunday evening of Memorial Day weekend and left a message expecting a return call on Tuesday after the holiday. Instead I received a call at 8:00am on Memorial Day asking if they could send a technician out between 10 and 2 on the same day! Ray, the technician was friendly, knowledgeable, and very professional. I think I'll be using Gorman Mechanical from now on!

I purchased my HVAC system from Gorman Mechanical a few years ago and have had them out twice a year since. I have been very happy with my system, their support and services, their responsiveness and professionalism. I would highly recommend contacting them if you need to upgrade your system, need repairs or just routine maintenance. I have been very pleased with my ongoing relationship with this company.

I began utilizing Gorman for my residential rental property back in 2011, and since then, we have continued to rely on their services for both home and commercial properties, including purchasing new AC units. I have found their office staff and field employees to be extremely professional and reliable. Thank you.

I have an uncle that needed service on his HVAC. He asked a company to come out they cheated him of some money. I called someone I know in the Ft. Worth are and they recommended Gorman. The technician came out and assessed the problem. They fixed the issue in 2 days and all they needed was to add Freon. The other company wanted to sell him a motor for $3,000, for less than $500 my uncle has a working system.

We’ve used Gorman for many years. Excellent service!

They came last week to perform our fall maintenance and did a bang up job. Very thorough and let us know the status of our systems. Excellent experience.

I have used this company on and off (mainly off) for 10 years. Finding commercial refrigeration companies that work on walk in freezers is difficult. It always takes the techs at least 3 or 4 trips before they actually find the correct issue, but in the meantime they have replaced or fixed items that were not broken. I never get the same tech back, so they are always not up to date on the issue. I called them today to come back and fix the same issue they have been here 2 times before and have charged me over $3000. The final straw was they told me it would be over 2 days before they could get back to my issue. Do not use this company!!!

Very courteous and professional servicemen. Conner and his colleague went right to work and had us up and going very quickly. This was warranty work, but these two men with their company behind them treated us as honored customers. We have used GM, inc. for years and will continue to do so…well, I hope not soon though ;)

I had several friends tout "their a/c guy". I contacted 2 and neither one would quote refrigerant replacement. I called Gorman again this year and they cheerfully gave me a per pound quote and hourly rate over the phone. Connor arrived on time, checked out my system, said all was ok. The condensate drain was clogged and the system shut down. He fixed the drain pump temporarily and ordered a new one on warranty. All for the cost of an hour's labor. Can't tell you how many times I've been ripped off by repairmen in the past. Stick with a reputable company. Call Gorman Mechanical, Inc.

Gorman came out for a 2nd opinion for HVAC and I am very glad i found them . Feel they were very upfront and honest . Did a thorough inspection and advised me like it was what they would do if it were their system. Suggested options more than oops !! you need a brand new system . Would highly recommended this company . Will definitely use this company for any repairs or replacements . 5 star rating . They were also very prompt on appt time , actually arrived a few minutes early .

Coincidentally ;P Our AC broke the day after Gorman came out to do the season check/preventative maintenance. Then began a 6-week saga during the VERY HOT summer of 2022 where we went without AC for 6 weeks from mid-June until late July. I called regularly requesting an update on the status of the parts they were ordering. I asked for other creative fixes or any other ways to get our AC up and running again. Every time I called, they told me someone would call me back with an update, a quote for cost, etc and NO ONE EVER called us back one time. If I didn't call them, they didn't call me for 6 weeks. Finally, we found another company who would get us a coil from another manufacturer and have it installed the next day. So, we did that. I had asked if they could use other manufacturer parts and they told me no, there was nothing they could do but wait for the part. Now, it's been a few months and I can't get them to return my call to refund my money (over $200) for the maintenance fees we paid for this year since we will NOT be using them ever again, and we've been told multiple times that a manager would call us back. If I could give them zero stars I would. We'd previously used this company for years, but it was always for regular maintenance. Not broken ACs. And when we actually needed them to do some work for us, they ghosted us. Just overall, horrible customer service, and they are happy to take your money for AC checks, but don't help you when you need it.