Reviews of local pros in Bastrop, Texas

4.8 based on 973 reviews Back to the listing
    5

    I wouldn’t call anyone but Steve when needing someone to take a look at my appliances. You never have to wait long, he’s very kind, and he does honest and good work.

    5

    We were very pleased with Appliance Guy’s knowledge, professionalism, and service. They (a real human) answered the phone promptly and came out quickly. Their fee was reasonable and service was great. We will call them again. Thank you, Steve and Lori.

    5

    What a great local business! Steve and his wife are on it! From my initial call to the follow up text messages and the actual service call the whole experience was top notch. Steve knows his business and gets right to work analyzing the problem and fixing it! My clothes are drying and our home is stress free again.

    5

    It's always wonderful to have Steve fix an appliance. We can count on quality, and timely work with a cheerful happy service experience.

    5

    I had absolutely no idea who to call when my dryer just quit heating, so I went to GOOGLE and after reading reviews, my choice was CLEAR!!
    I initially spoke with Lori (hope spelling is correct), and I knew I had found the company I needed!!
    Steve was able to get over to check it out and find the problem and unfortunately, the part had to be ordered, which I totally understand!!
    One thing that made me feel this company truly cares about their customers, was he kept apologizing for not being able to repair it that day!!!
    So, the part was ordered and once it arrived I got a phone call from Lori that it was in and Steve would be by that same afternoon to install it!!!
    He arrived and replaced the part and my clothes are so happy to be WRINKLE FREE!!! 😂

    Trust is hard to gain and they totally have earned mine!!!
    I highly recommend you give them a call if you have any appliance repair needs!!!
    Thank you so much APPLIANCE GUYS for the GREAT CUSTOMER SERVICE and hands down a FIVE STAR LOCAL COMPANY!!! ⭐️⭐️⭐️⭐️⭐️

    5

    I was impressed from the beginning with my experience with the Appliance Guys. I was given a 2 hour time range for them to show up on the schedule day (rather than having to wait until the night before or morning of to learn the expected arrival time). Steve arrived on time and completed our dryer repair in a reasonable amount of time. Very friendly and knowledgeable. Everything I wanted (but don't always get). I highly recommend the Appliance Guys and will be using them in the future.

    5

    Fast response and great service. Steve fixed our dishwasher very quickly. He is extremely knowledgeable and friendly!

    5

    If I was able to would give this place 10 stars. Text when on the way. When making appointment where told how the charges would go. Got here and explain clearly what he was doing first. For me had an breaker problem.
    He checked and found dryer not getting correct power to make it heat up. Made sure I had picture of breaker that needed replacement.
    Give me card. Very polite, easy going person.

    5

    Steve has come out to our house twice now. Once to work on our gas oven and most recently to work on our ice maker. Both times, he has been on time, very kind, honest, and reasonably priced! We will absolutely call appliance guys next time we need something!

    5

    Steve was very quick, friendly and helpful. I hope that I don't need repairs in the future but if I do, I will call Appliance Guys first!

    5

    Steve was great. He was able to fix my dryer and was easy to work with. Good pricing too. I'll definitely use them again if I have further issues.

    I would recommend them to a friend.

    5

    Great people that are very knowledgeable about their products and can help guide you in the right direction. I've had to order some stuff through them because they were specialty items and they always come through quick.

    5

    Customer friendly

    5

    Great customer service

    3

    Somewhat helpful, good folks

    5

    Very good source of all things electrical.

    5

    Friendly staff

    5

    Great People and Great and Friendly Staff

    5

    Good people and amazing service!

    4

    Honey was stuck during his project walked in and it was fixed in 5min

    4

    Nice folks. Very clean environment. Helpful staff.