Reviews of local pros in Bastrop, Texas

George was awesome. He really helped me with my dryer

Ricky is so positive and creative and passionate about his job. I know I’m in good hands when he shows up at my door.

A great experience today. The technician has been here before, he’s very knowledgeable, professional. Makes it easy!!

Knowledgeable and efficient. Explains everything upfront including costs and time frames. Sears promotor on products.

Mohammed was very helpful and got us taken care of and repaired.bIt's not his fault or his employers that Cinch home services is no longer worth what we are spending on it

He was very friendly and helpful.

Mohammed was very efficient. Great troubleshooting skills! Fixed problem and was gone.

Frank was honest about my appliance issue. I felt comfortable with Frank in my home. Issue resolved in a timely manner.

Ricky showed up on time, had the parts needed to do the repair, had the tools and the knowledge to get the job done properly. He checked everything before he left. Highly recommend!

Mohammad explained every thing he checked on HVAC. He said it was on last leg and offered for Sears to give a free estimate on new unit. I contacted Choice, the Home Warranty company that we have. I thought the report to Choice would have included that info but when I contacted them, they didn't have the info regarding HVAC not repairable. Choice requires a report regarding status of HVAC.

Absolutely professional and friendly. No BS, just work.

Ricky did his best to try and fix our refrigerator. It was not able to be fixed due to manufacturing flaws. He and his apprentice were very professional and personable.

Will never use you again!!! 10 days for you to come. Told you what was wrong, yet no part you said would be with him, this was a simple fix. He confirms, can order & install in 10 MORE days. $478 to replace a latch! Included $50 " service & clean" I did not authorize. .

Decided to call a local for oven instead. Be here MONDAY. Diagnostics--HALF what you charge. Used to be reliable, what a shame...

He explained to me about my Hot point dryer that he couldn't change the filter, but I showed him my Kenmore dryer that the cord is broken. He advised me to call and reschedule to change the cord to my Kenmore dryer with out to pay 100.00 deductible that I already paid because it's good for 30 days. So I called the repair service, I was not happy because I have to pay another 100.00 deductible. I try to call back again but the service was terrible because they keep transferring me to different cycle of different department . Sorry , the technician Dquarius B was good explaining the problem of my dryer, he was polite and friendly, .

Ricky was very professional and everything was put back in place every time he left. Job well done.

Frank the technician was great . Seats making appointments and keeping them was the worst service ever. I would not use them again.

Technician was nice.
This is the second repair that has been needed in 6 months. The compressor was replaced 6 months ago and according to the technician today it needs to be replaced again. We were charged for 2 compressors last year - and received 2 - but it’s impossible to ever speak with anyone so we’ve had this second compressor in the closet … according to the technician today it’s not even the correct compressor for this unit.
Two stars are for the technician only. He called to confirm this morning, gave me an approximate time he would arrive, and called again when he was 10 min out like I requested.
But this company and their warranties are THE WORST. Again, trying to get ahold of anyone is a painful time suck.

Mohammed was very professional, stuck to the job and had us going again in no time!

TRASH! Took a day off of work just for the technician to say he couldn’t read my model number and refused to work on it. I felt like he was too lazy and just wanted any excuse to get out of work. Will never recommend this place to anybody. Frank Y was late rude and lazy!

Good luck reaching an actual human being. We had a scheduled appointment with a nine hour window. A few hours before the window ended we received a text from an automated system saying they needed to reschedule.

Neal was great! He had to fix my mom’s washer and did so with professionalism, expertise and outstanding communication. What an asset to the company.