Reviews of local pros in Bastrop, Texas

4.8 based on 973 reviews Back to the listing
    5

    The total Ac install was great. We highly recommend Centex Air for installations and maintenance. They did a very professional job.

    5

    Sawyer was very good. Explained everything and made it easy to understand.

    5

    We have used Centex ever since they installed our HVAC system over 20 years ago. They provide great service and the staff are friendly and knowledgeable.

    5

    Sawyer was very efficient and courteous. He is a very nice person and did a good job.

    5

    Fast, courteous and efficient. Their service was part of our annual winter and summer maintenance checkup. Everything was perfect!

    5

    My wife said he was very nice, respectful and informative. It was just a service agreement appointment

    5

    After reading several reviews on several different companies, Centex Heating and Air seemed to have the best reputation. I called them yesterday and made and appointment for them to show up today (August 7, 2025). Travis and another tech were on time, diagnosed the problems and had them all fixed within about an hour. There were not any parts needed. The service call was $99.00 plus tax. The problems were resolved.

    They were professional, explained what they were doing, explained the problems in detail, and made suggestions for future maintenance, but did not try and push any service on me that was not needed which was much appreciated. I signed up for their annual mantenance and Centex will now be my first call when it comes to HVAC issues.

    5

    Travis was extremely professional and courteous. Great at his job and very friendly. Overall couldn’t recommend Travis or CenTex Air & Heat more

    5

    Centex tech Travis was very thorough, professional and courteous. He made sure all systems were working correctly, updated software and cleaned. I couldn’t ask for better service.

    5

    Travis is knowledgeable and professional. He was very thorough with his diagnosis of the issue and promptly fixed it. I recommend Centex for all your HVAC needs.

    5

    Great service. Professional and polite. The technician was of the highest quality and integrity! Replaced a part under warranty. I appreciate a company honoring warranties.

    5

    Travis P was very professional and obviously knowledgeable about HVAC systems. He was curtius and easy to talk to. This was our second experience with servicemen from your company. Both times were pleasant!

    5

    Sawyer was friendly and professional. He did a good job and also cleaned up when he was finished.

    5

    Travis is great! He clearly explained the inspection, system's performance, and potential future services. Highly recommend Centex's annual maintenance plan.

    5

    Great service as always. Travis did a Great Job, even replaced my filters for us. Always happy with Centex Air & Heatings service. Highly Recommend for all your A/C and Heating issues

    5

    The best customer service!
    Centex always comes through in a pinch, even for routine check ups. Each technician has been professional, friendly, an excellent communicator and listener. They have been our go to for over 7 years and will continue to be our first choice for all HVAC issues.

    5

    We’ve been Bastrop residents since 2021. Until now we’ve been loyal customers of another reputable family owned company that handles both plumbing & HVAC, but invariably they tried to upsell us for more than the problem or service we called them for. So when our Carrier A/C recently went on the fritz we contacted Centex Air & Heat instead. Centex sent an experienced, knowledgeable HVAC specialist (Daryl) out right away. After inspecting the system he throughly explained our repair options without over-selling upgrades. Both he and their helpful customer service mgr (Stephanie) answered my questions and she got our job scheduled quickly. On the day of the repair, technicians (Sawyer & Travis) arrived on time with everything needed to get ‘er done. They were efficient, careful & conscientious about our house and pets. Hopefully we’re all set now but it is reassuring to know who to call for HVAC issues if necessary. If there’s a “silver lining” in this unexpected home repair story, it’s that we’ve discovered Centex and we’re happy to recommend them.

    5

    Centex Air & Heat has great customer service. Sawyer is efficient, knowledgeable, an excellent 5 STAR technician. He took time to explain the inspection process and the annual maintenance plan; and he also replaced the filters. I highly recommend CENTEX - the best Air & Heat service.

    Travis P was very courteous, knowledgeable, and professional. He explained everything thoroughly. He was able to resolve the problem with the thermostat quickly and efficiently. He made sure everything worked properly before leaving. Great service! I signed up for maintenance services.

    Today Travis did a thorough tune-up AC maintenance, changed filters and explained everything in detail. Both Travis and Jeff did an outstanding job! Excellent service!

    5

    Travis always does an excellent job for us, maintenance twice yearly as well as repairs. He's thorough, conscientious and personable. Very pleased with our heater check today, passed with flying colors this round!

    5

    The team that removed and installed our HVAC SYSTEM was great.
    They cross talked through out the process and did an amazing job with the removal and installation and clean up. I would recommend to others in the community.

    5

    I have used Wilson’s exclusively for all my heating and ac maintenance, all the techs have been very courteous and dependable. Recently I started to have a problem with mold in my new house. Our tech (Steve) suggested we might benefit from having a REMI system installed. It has done the job! I highly recommend this system. Thank you Wilson’s for your excellent service!