Reviews of local pros in Bastrop, Texas

4.8 based on 973 reviews Back to the listing
    5

    Shawn was an amazing repair guy! THE BEST! He did everything, and more, to get our AC up and running on a Saturday evening! I couldn’t be happier! Wilson Heating & Air is who I will always call for any issues. Thank you so much!

    5

    Wilson’s Heat and Air out of Bastrop, Texas
    installed our A/C & Heat unit and have been extremely responsive with a quick turnover time. Their contractors and employees are very well
    trained and get to the bottom of any problems that arise quickly. They are very respectful of our property and have very reasonable rates.
    Very pleased with Wilson’s Heat and Air!

    5

    Used Wilson’s the past two times. Sean has been great each time. Always does an excellent job with superior customer service.

    5

    Yesterday, Shawn and Stephen gave me an estimate for an extensive job redoing my old ductwork and basically clean up an outdated and inefficient AC system. They were very knowledgeable, giving several suggestions to improve the underlying humidity issue. By far, these guys were more knowledgeable than others I have had come out to give me estimates. Impressive!

    5

    So far I have had Wilson's Heater and Air come out several times for various reasons. The Tech was amazing. They know their stuff. While their pricing on certain parts is questionable, the tech's knowledge and friendliness is amazing. I will use them in the future.

    5

    I reached out to Wilson after my elderly parents had a company come out and claimed they had $2000 worth of repairs and due to age they should just replace the unit. My parents could not financially afford this. The service tech who came out was courteous and showed true integrity never once trying to upsale a veteran on a fixed income. The problem was fixed and cost them no more than the service fee. It is very rare to see this kind of integrity now days. I cannot thank Wilson enough!!!!

    5

    Sean was outstanding! Very hard working, even came on a Sunday! We had to have a new A/C system installed. Very professional & answered all my questions & concerns. On time & prompt. Highly recommend Wilson's Heating & Air. I won't go anywhere else.

    5

    Shawn with Wilson Heating and Air return my call promptly and responded to address in very timely matter. Diagnosed problem and explained repair and cost. Very professional, and polite and knows his job. Thank you for taking care of our A/C repair at 10 pm and pleasure to do business with outstanding technician. 👍👍

    5

    Sean was a huge help today (a Saturday). He went out of his way to come diagnose the issue, go pick up parts after the parts store had closed, and fixed the AC at our airbnb property. It is rare to find customer service like this these days. This was after another company that we have used for years had been called at 9 am and wouldn’t even try to help us. I now have a new honest, trustworthy AC company and will be using them for my personal residence and the Airbnb I manage. Thanks again Sean, I really appreciate you.

    5

    Sean was Awesome! We went from living in attic, to living in an ice box! He was super helpful, informative and Honest! If we ever need anything again in the future we will definitely be requesting him personally! Thanks Sean, much appreciated! Wilson's better lock him in ! Lol Thank you for service today!

    5

    We are so appreciative of Sean for coming out and getting our Air conditioner working. Other companies were unable to help, however, Sean and Barry were able to get our AC running in the 109 degree heat. Highly recommend them and their team!!! Very trustworthy and knowledgeable people and will continue to use them in the future!!!!

    5

    Sean got my system ready for a worry free winter. Great, thorough, and honest service!

    5

    These guys are great. Sean came out several times and was extremely communicative and professional. He and Stephen put in a ton of their time and effort to help us sort out what was going on with our new unit that shouldn’t have been having issues but was (and of course, in the hottest part of the summer!) They could’ve nickel and dimed us to death, but were beyond reasonable! So happy to have found a locally owned HVAC company we can trust and count on!

    5

    My AC went out of course on the weekend. I called and they worked to get a tech to me. They sent Shawn and it made my day. He took the time to explain what had happened and fixed me right up. The service and personality were a much welcomed change after having lived in Austin for years. I definitely recommend Wilson for your HVAC needs!

    5

    Wilson's heating & Air were great. Sean and his team did an amazing job especially as this HVAC replacement was a challenge. Sean kept me up to date with the whole process and always answered promptly. As were a retail business they worked around us and we did not have to close which was important to us. They were all friendly, respectful and tidy. I would definitely recommend them for any HVAC work.

    5

    I have had both of my AC units replaced by Wilson's over the past 3 years. Both times their cost was half of the quotation which I got from other companies. Their installation was rapid, neat and thorough. The best part was that they let me pester them with technical questions and provided understandable explanations.
    There is no need to consider any other HVAC company in the Bastrop area except Wilson's Heating and Air.

    5

    We’ve worked with Wilson’s Air twice now and couldn’t be happier with their service. Today they came out with short notice. Sean quickly and confidently diagnosed and fixed the problem. We were back up and running quickly and I didn’t feel pressured or concerned at any point in the process. I’d recommend them to anyone who asks.

    5

    We had 4 different companies quote us on a brand new system. Wilson’s was the only one we felt were not trying to upsell us. Sean and Barry were friendly, fast and efficient. Would definitely recommend and are happy to have them as our servicer

    5

    An absolutely incredible company. Reliable, responsive, and friendly. As luck would have it, the first ninety degree day of the year and our AC decided it was not going to show up for work. Wilson’s Heating and Air sent Sean out that day and he was able to get it running. He saved us having to spend the day at the theater watching not so great movies. Instead, we got to stay home and watch not so great television. Yes, getting old is boring, but Wilson’s Heating and Air will help make it comfortable.

    5

    With the upcoming heat, we wanted to have our AC serviced proactively to avoid any problems. Not only did Sean come out the same day, he provided us with exceptional service and his efficient and knowledgeable professionalism was top notch. Completely recommend!

    5

    We had an AC emergency at our rental house, and Shawn from Wilson's Heating and Air came to the rescue at 9:30 PM! My pregnant wife was miserable in the heat, and Shawn’s quick response saved the day. He was incredibly friendly, thoroughly explained the issue and the fix, and was an absolute pleasure to meet. Highly recommend this company for their exceptional service and dedicated technicians