Reviews of local pros in Bee Cave, Texas

The tech came quickly and did a good job with inspecting and diagnosing the problem with my shower. He then gave me an estimate about three times what I thought was a fair price. To make it look acceptable by comparison he supplied two more estimates for a greater scope of work than I needed, also 3x inflated but for 2x the work, so $800 for work I had hoped to pay maybe $70 in labor and $60 in parts. I gladly ave him his $60 diagnostic fee and did the work myself.
In short, good competent professionals, unscrupulous business model.

Jared did a very good job. He gave me alternatives, specifying the good or bad sides of each. Once I made my choice, he did a fast but very accurate job. I'm very happy with him and the job he did for me.

Micky was the best we’ve worked with in quite some time. HIGHLY RECOMMEND

Jared was easy to talk with explaining each step of the process. A no-pressure approach was appreciated. The works performed was well done. Thx

These guys are great. Highly reccomend then for commercial and residential jobs. Have used them on many occasions and wouldn't ever use anyone else.

We just had JP out on a moments notice from Ben Franklin to help with a toilet and look at a few other things. He wasn’t our “regular” plumber with Benjamin Franklin—- Dave—that we have grown so accustomed to, but he was outstanding too and just as great to have our home! JP was very polite and knowledgeable and completed the work in a timely manner. He also recommended some future maintenance items to help prevent plumbing problems-Thank you, Ben Franklin! ⭐️⭐️⭐️⭐️⭐️

Donovan was a complete professional from start to finish. We had a leak in a sink faucet. He quickly found the problem and gave us options. I chose to purchase my own faucet, and he came back the next day to do the installation. Great job, cleaned up everything, and made sure it was not leaking anywhere before he left.

I would highly recommend Ben Franklin plumbing to everyone

Our Water softener went bad. The first guy arrived within a couple hours to verify and set up a replacement with great financing. The appointment was set for tuesday at 9am. Jared arrived at 8:30. He had everything he needed for the job without having to go any farther than his truck. He had to re-pipe the whole affair as the new softener was taller than the old one. All work is very professional and very concise to the area. Jared set up the softener and made sure everything was working before he left. Good guy great work and service.

Jared is one of their best employees. He’s very knowledgeable and always answers all your questions. He is very courteous and a true professional .

Prompt, courteous, competent, and fair-priced. Did several repairs and replacements for us as we prepped our house for sale. Good work done efficiently and professionally. Use them!

Donavan is really awesome. Honest, fair hard & efficient worker and cares about his clients. Highly recommend! Replaced my garbage disposal and fixed link under sink

Call this morning because I turned on my front water faucet to water some flowers and it would not turn off again. I was given a window, which is typical for show up. Most fortunately Dave and Scott showed up at the front end of that window time. As always, the team was very professional. Willing to take extra time to walk me through recommendations and options and completed the job in no time literally. My home is older so my outdoor faucets were original to the house. I made the decision to have all of my outdoor faucets replaced with a new ones and I’m so glad I did. Love the new fixtures. While they were here, they flushed my hot water heater for me and also looked at an issue that I was having with my kitchen faucet. Could not be resolved immediately, but Dave was on the phone seeking resolution. Dave has Made many calls to my home and I have always found them to be fair and trustworthy. Scott, a very professional and knowledgeable young man. Polite and courteous. Upon inspection, his work is impeccable. Thank you, Benjamin Franklin, for investing in only the best in highest quality of personnel for your business. Blessings to all.

Had a good experience with Jerry, he was very professional and knowledgeable. He explained what needed to be done simply and effectively. We are very happy with the service provided.

I use them for all my plumbing needs. Fred (manager) and Donovan (onsite technician) made it happen. Great work on a tough job to get my gas lines back up. Very professional, honest crew. Thanks Benjamin Franklin team.

Called in an emergency on Christmas and they promptly called back to get someone scheduled. Received a call the morning of with a time window; Donovan was prompt, professional, came with all of the parts, assessed the problem, and was able to install a new hose bib on the exterior of our house very quickly. He was very friendly, knowledgeable, and professional. I would HIGHLY recommend Benjamin Franklin.

as always BF continues to do quality work and provide quick response to our issues. All techs that come to our facility are professionals and take the time to resolve issues with efficiency. Thanks Jared from BF for your quality work.

Called them out for a slow leak from the spout and ended up with a bath tub I cannot use. Unapologetic and tripled cost of repair. Plumber was nice owner was TERRIBLE.

Prompt when promised a time frame. Jared kept me informed every step of the way. Giving me options. I felt he was honest and trustworthy. I was able to order the part I needed at lower cost than him going out and picking it up Showed me progress during his repair. He was excellent technician.

Jared did a great job in replacing my tankless water heater in the attic. He was efficient and thorough. Work neatly. Most of all was polite and explained the new system to me.

Jared just came out to the house to diagnosis and fix a problem in the upstairs Hollywood bathroom. He was quick to diagnosis the problem and fix it quickly. Thank you to Jared and Ben Franklin Plumbing.

Jared quickly assessed the problem with our kitchen faucet but was not able to fix it then as it needed replacement. He made some suggestions and we agreed to notify him when we got the new one and he would return to install it. Very nice& professional.

BEN FRANKLIN PLUMBING Charged $796.00 LABOR ONLY to install a valve body we provided. Didn’t bother checking the repair for leaks after repair was made and left the front door unlocked to an occupied apt.