Reviews of local pros in Bee Cave, Texas

I have recently had horrible service with Home depot. I went to buy granite and backsplash for a total around $3k. We were told that start to finish would be 3-4 weeks. I did not even get measured until 6 weeks out then they took another 2-3 weeks to fabricate and 2 weeks tile they could install. NOW they still have to do the backsplash and wont measure till the granite is in or even take an appointment for the day after it is put in. I have to wait again for 1 month to get an appointment for the people to measure! If I had know this I would not have started the process. BEST PART is that I have called repeatedly trying to give them money and order the backsplash and every time I get a guy that says they will have to call me back......NO CALLS YET! I had to find a number to the corporate HQ and find my way to a AWESOME customer service rep who has helped push the pen a little and get some fires lit. I should not have to do this every time i want to make a purchase. It seems as if they are 1. Understaffed, 2. Don't care because they don't work on commission as I was told. I used to have great service but I guess when you want to spend alot they don't have what it takes to get the job done.
OVERALL:
I was lied too.
I was neglected
Horrible service
Forgotten about once they had my money

I would not recommend anyone buy Granite or Backsplash from these people.

I bought Defender Home Security system through Home Depot. Before selling a product, Home Depot should try to install it themselves or, better yet, have an installer on site. Trying to get support from Ontario Canada has proved to be futile. The main reason is installation involves a third party---in my case, Time Warner Cable. TWC was most cooperative, even though I was trying to install a separate system.

This is the second time I have been disappointed due to following up on a Home Depot recommendation.

One of my favorite Places in Austin. Great burgers and their Wallybangers can't be beat

Ed and his crew were respectful and professional. Even had great customer service post installation. Definitely recommend Airwerks!

Thank you, Thank you Ed! You were quick to return my call even though it was late in the day, you showed up early, took time to explain my air conditioning issue and fixed the problem. On top of that you were so kind and you didn’t even comment on my messy bathroom and bedroom. Highly recommend Air Werks!

Ed Guttes, owner of AirWerks, recently replaced a heat pump system in our home in Lake Pointe subdivision. My wife and I cannot say enough good things in this short review, but we were very impressed with Ed’s knowledge, professionalism, quick response to estimates, quick response on scheduling, quality installation, cleanup, respecting our home as his own and a once a year (no contract) maintenance service offer. Prior to purchase, I had reviewed and received estimates from several HVAC contractors and AirWerks stood above them all. We highly recommend Airwerks. Feb.6, 2020

Highly recommend! Excellent service, work and results. Ed is great to work with: very responsive, on time and communicative. Ed worked with us and put together a custom solution to meet our needs with a great outcome.

Ed was one of the only companies that responded immediately when our AC went out! He charged for labor and parts only, not for the visit. And He made additional visits when our old unit continued to have issues to diagnose and repair the problem.

Airwerks is your trusted HVAC experts. Ed is extremely knowledgeable, professional and thoughtful on providing the best service, equipment and expert installation. We have previously leaned on him to get the best out of our old system but now Ed and his team replaced our old hvac and ductwork with an amazing Carrier multi-speed Infinity system. It is whisper quiet and so energy efficient. We are thrilled with the new system, in one day it was installed, the team was very efficient and clean. Ed spent the time to show us how to operate, install the easy app and he handled the rebate and inspection for us. We highly recommend Airwerks and you will truely appreciate working with an honest expert.

Ed is the best contractor I've ever worked with. He has been professional, responsive, fair, and friendly in every dealing I've had with him, including replacing two A/C units and occasional service. If you live in his service area, I can't recommend him enough.

Last summer we had an issue where build up in our AC drip line caused the safety switch to turn off the AC unit. Ed helped us out that day and I felt his price was incredibly reasonable. He was kind and walked me through this issues so I could take care of it if it ever happened again. Fast forward to today, same issue occurred. I thought I remembered how to do fix it, but called Ed for confirmation. Sure enough he called me right back, confirmed the process, and I was back up and running right away. I appreciate Ed helping me out over the phone instead of making up some reason to have to come out and charge me. I HIGHLY recommend Ed with AirWerks!

Absolute gold star A/C service and quality repair!! A lot of people can get the job done, but few show their integrity and attention to detail. Altabra I can depend on through the highs and the lows the great state of Texas tends to throw.!

Seamless experience handling a malfunctioning motor and installing a bypass damper. The technician was very knowledge and did a good job communicating the problem. They're at the top of my list for any future HVAC needs.

Very good communicator. Fair pricing and makes sure the task is being completed quickly. I can highly recommend this company

Really recommend them 👍

They did Great job, Will hire them again

Altabra Air Conditioning is a Great Company for ALL your Air Conditioning needs and More!! Highly Recommend this fantastic and Top notch Honest Professional Company!
5 Stars!!

Best service for air conditioning in Austin
They are so professional and knew what to do

Continous stock of in season perfect plants, shrubs, and trees. Damaged or wilted plants are removed and not sold.

Really helpful staff and good selection of healthy plants.

Charged way to much for my 5 for 10 mulch!!! Paid 21.00!! Guy checking me out apologized not his fault. I'll go back to lowes!!