Reviews of local pros in Bellaire, Texas
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Polite and thorough service crew. Willing to listen to my concerns, address the issue, and made necessary suggestions. They did a great job, clean up, and completed the service promptly. Donald Duck staff called the following day after the service to verify everything went well. I believe following up on the work performed is a service that companies need to incorporate.
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Great company, very helpful and kept us informed on all stages. We had a mold issue in our vents and they quickly identified the problem, switrched out the worse cases for new and cleaned everything else. They also spotted a problem on vent sizing where we'd been struggling cooling the rooms in question. They changed them out for the correct size and now everything is cooling well. Cleaned up after and were a pleasure to work with.
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I called them to inspect and clean the ducts in my home because there was a couple of rooms that weren't getting cool enough. The guys arrived as planned and were very professional, gave me options in clear terms I could understand, and offered ideas that would help my issue. As it turns out my ducts didn't need cleaning and besides it would not have been a big factor in the diminished flow we were experiencing. The inspection pointed out what can be done now, and if I wanted in the future to take care of the ducts. Can you believe it? they didn't try to sell me on some fancy this or that, only offered some advice and promised to send me a info about a good filter. OMG, this was honest, professional service. I will definitely be calling them again when I need the services they offer with full confidence that I will get the best solution for my issues.
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Donald Duct team came out today afternoon to clean out the dryer vent. Three technicians showed up promptly at 2pm (for appointment at 1-4pm) with a courtesy call before they arrived. They inspected the location of dryer vent exit, which was in the addict, gave us a reasonable quote, and started working right away. Everything was done quickly and finished within 30 minutes. The technicians cleaned up after themselves and even cleaned behind the dryer area for me. Thank you. We will be using Donald Duct again next time.
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Used for the dryer vent cleaning service. They were able to schedule a time within a couple days of my call. Arrived on time in the two hour window provided. Very professional and polite. Helped answer all my questions and fixed my vent that had fallen off without being asked. Throughly cleaned my vent (and after themselves) and even located a broken tool previous homeowner had left in duct. Very upfront with pricing and when they noticed my job had issues that required additional work, very upfront beforehand with the cost increase. Will definitely use again.
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We found evidence of mold on a vent and asked for an estimate.
Our technician was knowledgeable and courteous.
He quickly assessed the problem and fixed it.
Thank goodness the problem was minimal but I was very impressed with the service provided and wouldn’t hesitate to refer to friends and family.
Thank you! -
On time and very professional cleaned up after completing the job
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Very knowledgeable and professional about their services. I highly recommend them to everyone. Before and after pictures of cleaning my ducts.
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Mor, the owner was professional and compassionate. He located the mold and offered us two options. Replacement or cleaning. We opted for replacement since the ducts would need replace in the future because of age. Some companies would not be honest and insist that the ducts had to be replaced. Thank you for your honesty,Mor! His employees were thorough and did an awesome job! So grateful to have found this company!
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Excellent work by Idan and team!! From the very start Idan communicated and explained the process throughly. He followed up and was extremely responsive. When parts were missing he told me and ensured the correct parts were installed and verified. Can't recommend this company enough. 10 out of 10!!
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I have used the Donald Duct and Steam services on several occasions and have been extremely pleased each time. From the initial phone call to the completion of the work, the experience has been most satisfactory. I'd say business integrity is their winning asset. I would not hesitate to ask for any service provided by this company.
N. Taylor, Houston -
In 3 letters: Wow! What a great service! The best in town, hands down.
Let me get started saying that I have 3 dogs, 4 adults and a baby living in my house. As you can imagine, carpets and upholstery furniture are not quite the easiest things to keep in a good shape, considering the aforementioned scenario. We decided to give our spring cleaning a boost, so checked online for good quality but still affordable services when we finally found Donald Duct & Steam. We saw their ads at first in our neighborhood's Randall's carts, so we decided to check their reputation online and decided to give them a shot, given that we only read good feedback and 5 star reviews.
Mor and team were super punctual, offered me an honest reasonable price and were super professionals. I used their AC ducts & Dryer vents cleaning and carpet cleaning services (including my couch, which was covered in baby "art" per say) . My house looks and smells cleaner then ever! The couch looks brand new, the carpets are so clean that I didn't even remembered their initial color when I had them installed. My dryer vent had never been cleaned in the almost 6 years that we've been here in the house and now it's running quieter and more efficiently. Upon their departure, they cleaned the excess of water left by their machinery and I am now good to enjoy the hot months of the year in a cleanner than ever house! Finally I must say they were very kind, made sure to keep the noise down to avoid disrupting my baby's nap or my Work Video Call, were super efficient and multi-tasked with 3 professionals to have everything covered super quickly.
Totally recommend this company and would definitely keep them in my speed dial. -
I contacted Donald Duct & Steam Cleaning to clean the AC vents in my condo. Their first visit was to assess the condition and provide an estimate, the second to do most of the cleaning and mold remediation, and the third to fix the AC vent in the bathroom that had become loose behind the wall. In order to thoroughly do the cleaning, it was necessary to cut through the drywall in various places to access the trunklines but the cutting was kept to a minimum.
The team was punctual, kept me apprised of what was needed as they went along, and cleaned up afterwards. I would definitely recommend them. -
We used Donal Duct & Steam Cleaning to replace all the air ducts in our old built-in-1958 home. The first impression was terrific when they showed up to measure/quote us. And they were STILL terrific when they came to our house and did the replacing. They removed all the ducts, cleaned the return vent, cleaned the connection in the vents in the ceiling to ensure that the air wouldn't blow mildew & dust everywhere when they were finished. They tested everything when the job was complete, vacuumed up their mess - we were so impressed with their professionalism! The work they did was FIVE STARS! AND they hauled away all the filthy old ducts. AND they called me personally afterward to make sure the job was done as expected. GREAT customer service! They are reliable and professional - we would definitely use them again.
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This was Ron's second visit to clean our dryer duct work. He did a great job both times.
The real standout for me on this trip was the carpet and rug cleaning. We had some spot cleaning needs; one spot in particular was a deep pet stain. They had a Christmas special price on cleaning, but it was per room with a minimum number of rooms. Ron worked with me to make sure we got our money's worth.
When Ron was finished, there was hardly any evidence of the deep stain, much less those elsewhere. Needless to say, we were quite happy.
I would recommend Donald Duct and Steam Cleaning to anyone. -
My ac unit stop working so I was looking for an ac repair company. I found Donald Duct & steam, they came on the same day, located the issue with in minutes and repaired my condenser unit. I also told the technician about an air flow issue I had in my master bedroom, they replaced my bedroom duct to a bigger one and that solve the air flow issue I had for years. Very professional service. These guys are real experts. Will use them again for sure, highly recommended!
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I did not want to leave this till after I got service from another cleaner how wrong the quote I got was. These guys came in really hard with the pressure sale. Told me I need to replace all the vents and said I would have to pay 5k to do it. When I told them I needed to look around they went down 1k and said they would give me that deal if I signed today. This made me feel uncomfortable. I said I understood the guy wanted to make the sale and he told me he just works there and indicated that it does not matter to him and it makes no difference. When the company called to follow up it came up that the service person does make a commission based on what they sell. This whole thing just gave me an uneasy feeling about dealing with them. When I had another pro come in they gave me a quote for the same amount of time it would take and the cost was about a third because they did need to replace the box and the vents, but not the ducts. Before and after pictures are amazing and the vents were certainly cleanable.
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I had read the reviews, so I felt confident that I could trust this company. I cannot speak highly enough of how pleased I was with their service. From the prompt and pleasant receptionist who scheduled the inspection to the final product, this is a top-notch, five-star company, and I would whole-heartedly recommend them to anyone looking for duct cleaning.
The gentlemen who came to do the inspection and repair were on-time (and called to let me know they were on their way), respectful and extraordinarily professional. They were very meticulous in their inspection and advised me accordingly. Oftentimes, you wonder if someone is trying to take advantage of you, but they were honest and were able to explain to me the advantages/disadvantages so that I could make a decision that made sense to me. They were also so knowledgeable about their work, so it inspired a lot of confidence that the job was being done correctly. -
As a real estate professional, I did my due diligence and called many companies. I ultimately decided on Donald Duct to steam clean my personal residence and check the ducts. They did a great job with the cleaning and told me the ducts did not need to be cleaned. The technician was very honest about everything and earned my trust so when I called them to check the ducts on another house and he told me that one needed to be cleaned for sure, and he even sent me pictures. I went ahead and had them do it and he sent me before and after pictures and included a warranty for my peace of mind. I would highly recommend Donald Duct to all of my clients and anyone considering any of the cleaning services they provide.
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Mor was a true professional and made sure to complete the work to our satisfaction, clean-up after his work, and honored his initial quote. While this may not seem like something to celebrate, I have sadly had the misfortune of working with many people who do not practice the the above.
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We had an absolutely wonderful experience with Donald Duct! Fair pricing, professional, communicative and excellent results. Idan and his team were awesome. Will definitely be using Donald Duct again. Thank you!!