HVAC reviews in Carrollton, Texas
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The creosote buildup in our flue was pretty bad, and Sam J dealt with it without making us feel bad about it.
United Home Services gave us a fair price and got it done in one visit -
Ryan handled the chimney cap installation while I was at work, and everything looked neat and secure when I got home. He sent a quick message letting me know it was done, which I appreciated.💯
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Called them for a chimney cleaning after noticing soot buildup around the opening. Ryan arrived within the time window and explained how often it should be done going forward. I liked that he took a few minutes to check the fireplace before leaving.
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I had a great experience working with Elijah on the chimney crown repair. He pointed out the cracking before I even mentioned it and handled the fix without any pressure to add on extra services!
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I called United Home Services for a chimney repair in the North Dallas area after rain started leaking inside. Tom traced the issue to a small flashing problem and fixed it without turning it into a bigger job. The whole process felt organized and easy to follow.🙏
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United Home Services sent Sam out for the wood stove cleaning and he was efficient and easy to deal with throughout. The stove has been burning more evenly since his visit
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United Home Services helped with a chimney repair after we noticed moisture near the fireplace. Daniel sealed a leak and checked the surrounding area before leaving. He took a few photos and walked me through what he fixed, which I appreciated.❤️
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Great experience overall. The duct cleaning was done carefully and they showed before and after photos. The house feels cleaner and the HVAC system is running much better.🙏
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From the first phone call, I felt comfortable booking a gas fireplace repair with United Home Services. Ryan replaced the faulty thermopile and cleaned the burner ports while he had it open. He tested the remote control and confirmed the flame height adjusted correctly before wrapping up.
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The firebox had a crack we'd been ignoring for too long, and United Home Services took care of it quickly. Theodore was thorough and made sure the repair was solid before calling it done.🫶🏾
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I had a very specific issue with my fireplace and Noah handled it without making it a bigger deal than it needed to be. He sourced the right parts quickly and had the fireplace working properly by early afternoon. The whole fireplace repair visit was smooth and the pricing was fair.
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The technician, Sebastian, was careful and precise during the entire fireplace mantle installation. He adjusted the fit multiple times until the level was perfect and the finish looked clean. I was referred by a neighbor and I'll definitely be referring others❤️
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Technician Alex came to clean our air ducts and did an amazing job. He explained the process and showed us the dust that came out of the system.
The airflow in the house is much better now.
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United Home Services did a great job with our air duct cleaning. The technician arrived on time, was very professional, and cleaned the ducts thoroughly. We've already noticed less dust in the house. Very satisfied with the service.
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We used United Home Services for chimney inspection and cleaning before winter. They were super thorough and made sure everything was safe and up to code. The technician was respectful and left the area spotless. I feel much safer using my fireplace now. Great company!🤞🏻
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The water heater wasn’t heating evenly; sometimes water was scalding, sometimes barely warm. The plumber inspected the thermostat, replaced a worn-out heating element, and calibrated everything. Now showers are perfect every time. Very professional and thorough service.
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My hot water started smelling slightly like metal after months of use. After cleaning the system, the smell disappeared completely.
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The dispatcher is rude and incompetent
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Dave, Sabrina, Chase & Allen are ROCKSTARS!!! I was in a pinch to have some last minute work done and the way they all came together to help was impressive! I can’t say enough about this company and they great people who work there. 10/10 recommend for literally any work needed!
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The North Richland Hills group (they used to be MD Dutton Plumbing) are AWESOME! They came out to take care of my backflow test and were very prompt, very professional and took really good care of me. I will definitely use them for all my plumbing needs in the future. If you're looking for the old MD Dutton Plumbing company they are still around but now part of Mako Industries.
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Unwilling to follow through with what they say they will do. 3 or more visits to identify an issue, 1000’s of dollars later, I’ll be finding another service provider who may be better able to assist in the future. Stupid to think that gaining a couple hundred now will lose you thousands later. Century never should have sold out, at they would have honored their word and conducted business with integrity.