HVAC reviews in Carrollton, Texas

4.8 based on 1317 reviews Back to the listing
    5

    Luke was an e exceptional service man. He was very thorough with checking my air condition. He discussed viable options for repairs without a pushy sale pitch. I highly recommend him for HVAC service.

    5

    I'm typically a little skeptical of 5 star reviews because I've been burned a few times by them, but Luke deserves EVERY SINGLE STAR!!! I found this company from my neighborhood Facebook group and after researching a few others decided to go with them and they are the REAL DEAL! Luke was so knowledgeable, answered all of my questions honestly. He quickly fixed an issue I didn't even know we had with the upstairs system and gave me instructions on how to maintain my HVAC system. Don't hesitate, book him NOW!

    5

    Luke is an amazing a/c guy. He does not try to upsell but is honest, hardworking, and an expert with air conditioners. I would recommend him highly!!!!

    5

    Luke with Heating and Air Gurus was excellent. From his prompt arrival to his analysis of the issues with my system, we were able to come up with a strategy to maximize my current equipment, while also setting the groundwork for future replacement. I felt that Luke was as concerned with making a sale, but more concerned with advising me as a home owner. I appreciated his approach!

    5

    I called Luke Barbosa because he had several good reviews and I needed someone to come out quickly. I’m so glad all the reviews were right! Luke came out the next morning and fixed our air before our company arrived. He was polite, on time, and informed me of a couple of new issues that were going on with our very old system. Don’t sweat it, give him a call!

    5

    Luke is super awesome! He clearly laid out everything I needed to know about my AC and any problems I was having. He's always ready to come out and help at the drop of hat, and the service is always thorough. I'm excited to keep working with these guys!

    5

    Heat went out right before it snowed. Luke was attentive and patient. Helped us choose the best unit for our house as our first house and we knew nothing. When our unit was out of stock his manufacture upgraded us. Luke communicated the whole way through and was very attentive. When installed there was a snafu with the thermostat and Luke came back twice to make sure we were comfortable with new unit. Luke was professional and affordable. I look forward to him taking care of our unit for years to come.
    I highly recommend Heat and Air Gurus.

    5

    Luke is very transparent and genuine. Shows up on time and explains everything along the way. Definitely looking forward to a continuing to rely on his expertise.

    5

    In my 20+ years as a home owner, this was by far the best HVAC experience I’ve ever had. Luke, Navid, Mario installed a new system for me with expertise and efficiency. Luke addressed every issue with professionalism and compassion. After they left, everything was cleaned and put back into place, couldn’t even tell they were there. Heat and Air Gurus did an amazing job, fair pricing, and I would highly recommend to anyone searching for an honest and reliable HVAC company. If you’re reading reviews, you’re deciding whether to call them. Do it. Thank you Luke!!!

    5

    We had a great experience with Heat and Air Gurus. Luke is very kind, communicative and knowledgeable. He did the work we needed in a timely manner and I didn’t feel like he was trying to upsell us anything, rather he laid out the appropriate options and allowed us to make our own decisions without pressuring us. I am grateful for their services and highly recommend them.

    5

    I called Heat and Air Gurus on a Saturday when my AC unit went out. My usual AC technician didn't return my call but Luke did and was able to work me in that day. He was very communicative and helpful and I felt very comfortable trusting him with my HVAC issues. Luke and his team fixed my AC in a timely manner. I was so impressed I signed up for the yearly maintenence plan and look forward to using their service in the future.

    5

    Luke is very proactive. I have subscribed to their service which is very useful for preventive maintenance. Highly recommended especially for hvac units way beyond their projected half-life. Have replaced two recommended components critical for a well running system in the winter months.

    5

    Had an emergency hvac failure and HVAC came to the rescue! We had to call on a weekend night with temperatures in the 100s and they came out to assess the situation. They explained the issues and got a new unit blowing ice cold air in no time. Highly recommend heat and air gurus for any of your hvac needs. Fair prices and honest work

    5

    Luke was absolutely fantastic. He came on time and had a lot of patience in troubleshooting step by step to find the root cause of my AC problem. He opened the AC unit carefully and inspected it step by step with all his tools and came prepared. He went the extra mile to check everything not bothered of the extreme heat in the attic and I was really very impressed with his work. I would definitely recommend Luke and the company Heat and Air Gurus to anyone who has AC and cooling problems.

    5

    I became a member earlier this week, mainly bc I needed my air filter changed (it’s in a precarious position I can’t reach) and also to get a baseline assessment of my AC unit and ducts.
    Luke was the On Time Machine, arriving at the appointed time. He was thorough and efficient and didn’t try to sell me The Best AC Unit On Earth! Just told me mine was in good order and he’d see me for the fall check-in next.
    Great service and an upbeat attitude are appreciated, Luke!

    5

    We had heat and air gurus do a full system replacement and install. Luke is extremely knowledgeable and took pride in his work every step of the way. I would highly recommend them

    5

    Highly recommend Heat and Air Gurus! Luke was very helpful in showing and explaining the issues that were causing the problems with my AC. He explained how important it is to keep up the maintenance on your unit. I was close to having an extreme and costly problem. I will definitely be joining their maintenance plan in the future! If you need someone you can trust call Heat and Air Gurus!!

    5

    Luke was very knowledgeable and kind. He went through the whole system and checked every component. He also explained what the parts did and what he was looking for. It is hard to find a good and trustworthy HVAC company and I am confident that Luke is honest and will take good care of my system!

    5

    Heat and Air Gurus did a great job! They installed new heater, a blue light, a high quality filter, and re routed our ac drain to properly drain to outside. The heater ran great throughout the last month of cold weather and the blue light has been working well. Luke and his team did a great job.

    5

    We recently bought a home in Plano which was built in the 1970s. As soon as the summer hit, we realized our AC was losing the battle against the Texas heat, leading to our home's temperature raising during the hottest parts of the day. Essentially, our AC was never getting a break and couldn't keep up. After working with Luke at Heat and Air Gurus, he identified and fixed several issues with our entire system, including low refrigerant, insufficient duct work and air supply, and severely lacking insulation in our attic. The pricing was very fair and Luke helped explain our options without us feeling we were getting an upsell on anything unnecessary. I write this now as a very satisfied customer with a home easily holding 70 degrees as it's over 100 degrees outside. Thank you! I've attached some before and after pictures for comparison of the attic insulation.

    5

    Luke was great to work with. Super honest about repairs and what to prioritize. He was very thorough when explaining things to me and showing me each concern. Highly recommend!