Plumbing reviews in Carrollton, Texas

Matty was our service technician & he did a wonderful job. He resolved the issue with all the 3 faucets very fast which shows he is extremely skillful & talented. He is also a very respectful person. I recommend him & Sirius Plumbing & Air Conditioning, Inc. They were selected through American Home Shield.

After a not great experience with another plumbing company and a week without hot water, I called American Home Shield to specifically request Sirius as I had used them in 2023 and had a good experience. Sirius came through in a big way. They were able to get a tech out next day and new water heater installed same day. Their cost was also an improvement from my prior quote with the other company. John was a great tech and kept me updated and checked in with me throughout the process. Highly recommend!

Sirius completed a perfect air conditioning installation for our home along with some air duct work! Everyone was friendly, fast, and efficient. They were also very courteous about shoe covers and taking shoes off in our home especially since we have 2 kids (newborn and toddler). Everyone was sure to keep us updated in the process, Scotland and his team were excellent. So happy and relieved we have a new a/c unit and our house is finally so cool/comfortable. Ready for summertime now!

Technician arrived on time. Very professional and explained everything he was doing. Provided potential next steps if issue wasn't resolved. He was able to fix the plumbing issue! Will definitely use Sirius again.

Whelp, you can’t drive them but they are beautiful. Issac and his team replaced old sub standard Amana units and potluck coils with new 15 seer2 systems, new coils and other conduits to bring everything up to code. Clean, professional and skilled.
Sirius now services and has also installed 2 water heaters, replaced ductwork and a heating system in my home.
Today Bryan did a maintenance check (heating/air) to ensure everything is ready for the change of seasons.

Kurt and his assistant showed up on time and diagnosed the issue and put in a brand new garbage disposal for me. They were very efficient and respectful. I would suggest using this company for all your plumbing needs.

Our A/C unit stopped working, and after submitting a service request through AHS Home Warranty, it was determined that the evaporator coil needed to be replaced. I specifically requested that AHS assign Sirius for the repair, based on my positive experience with them in 2023 when they serviced another A/C unit. Fortunately, Sirius was assigned again, and they did an excellent job from start to finish.

They were prompt in scheduling the technician’s visit, clearly explained the issue, walked me through the estimate—including what was covered and what wasn’t—and efficiently handled the replacement of the evaporator coil. Technician Jonathan and his assistant were professional, knowledgeable, and truly focused on customer care.

It has now been a week since the repair, and everything is running smoothly. I’ll continue to monitor the system over the next few weeks and will provide an update if anything changes.

Issac Dinh is the best technician. He is a true, very handy man, patient and friendly.
Company little slow on parts but the tech is nice

Joel Redden was awesome! fist thing I noticed was how he was dressed. From a distance he looked as if he was going to an interview. (Clean cut with shirt tucked in and clean clothes.) He was polite and respectful of me and my home. His smile was contagious. He assessed our issue quickly and gave me the findings. He was unable to complete the job that day because we needed brick removed. I appreciated him recommending a mason to come out then him trying to do it himself. This was 05/30/25. Today 06/06/25, Joel came back and made the repair. He was just as friendly and respectful. I am so grateful to him for doing a excellent job and blessing me as he left.

SCAM ALERT!!! DO NOT USE THEM!!! I have a Home Warranty with AHS, Sirius was sent for my service call on AC unit. The guy was working on unit for about an hour and then came and said it couldn't be fixed after "replacing" the fan. He said I would need to upgrade my home warranty plan and would need a new compressor that would probably cost close to $9k to replace but the new plan could help cover it. I had already paid the $100 service fee. The same day I called another AC company to come look at the unit. They informed me that whoever who had just look at it took out some of the wires so that it wouldn't run. He needed to replace some of the parts and that it was a simple fix...he charged me $350 to fix the AC. It's working fine now!!! SCAM ALERT!!!!!

Initially before the technician came, my AC was getting cool. I was told that it was frozen and just needed to defrost, only for him to come back inside and tell me that he cannot fix it today. He need to order parts when I asked what the problem was he said he couldn’t discuss that with me, but with the landlord, which didn’t make any sense and couldn’t give me a date to win he can come back and fix the problem. Upon talking to my landlord, he was very rude to her and also wanted her to file on her homeowners insurance and took my filter with him. Very, very unprofessional when he left the air condition no longer work at all not even getting cool. I felt like he definitely tried to get over and made a bigger problem than what it initially was. I called another technician and the problem was fixed in five minutes.

Jason was my tech and he was friendly, experienced, and knowledgeable. He had a very strong hunch, tested the hunch and all possibilities, confirmed his suspicion and fixed it properly. He’s a rockstar for sure as you can see from the other reviews.

Our AC started blowing hot air on Thursday night and we knew something was wrong. We called up Sirius the next day and the earliest they came was today (Monday) morning. The service agent was courteous, did a comprehensive check on both our AC Units. Found it was a dead capacitor and the AC filter was clogged with dust, leaves and mud. They chemically cleaned and rinsed both our ACs for a nominal fee. Great job. Fast service. Great service from John C. A++++

Sirius Plumbing and technician Willie Ramirez were polite, professional, and got the job done.
Willie explained what to expect before installing my water heater and then took the time to give me all the information I needed to keep it Operating and maintained properly.
I have used Sirius before and will use them again.
I highly recommend them.

This company was sent out to my house by my home warranty after another company gave us $2000 worth of quotes stating we had a mold problem. Our technician let us know that the other people were wrong and it was just poor workmanship and cutting corners by the builders 6 years ago. He properly resolved the bad work and cleaned up the dirt for us. No $2000 bill for us to worry about!

We had Sirius out for leak detection through our home warranty. We had previously worked with another plumber that identified a pinhole leak in the fresh water supply beneath our slab. Since this is a covered repair through American home shield, we opted to use that service. The individuals that came out were incredibly dismissive of our concerns and seemed to do everything they could to not diagnose a leak. Unfortunately, we took them for their word and had the pleasure of living with the slab leak for 2 more weeks. After much frustration and cutting many exploratory holes to find what they said was a dead animal smell, we called the original plumber out to fix the leak. As of today, that company found the leak source, fixed it, and we are in our way to enjoying our home again.

Bryan was great! Explained it all so well and made me feel like it was going to be ok. I was a total mess thinking the worse before he came! Thank you Bryan.

Sirius Plumbing was sent to us by American Home Shield when our regular plumbers were not available.

It was a very good experience with Sirius Plumbing. From the first call with Scheduling/Dispatch -- May(?) -- to the technicians -- Cameron & Thayne(?) -- who visited to replace the kitchen faucet and fix a stubborn clog between twin sinks... everything was excellent!

My wife and I bought our very first toilet from a hardware store. Nothing artisanal, nothing that needed a TED Talk to explain—just a regular, working-class throne in a cardboard box. We even paid extra for the installation, because sometimes you just want to outsource the mess and feel like an adult who has their life together.

Installation day rolls around. The tech shows up, pops off the old toilet, gives the flange a glance, and suddenly we’re in a Greek tragedy. He shakes his head like he’s staring into the abyss. “Can’t install it,” he says. Flange is shot. World-ending stuff. Then—like a magician who’s run out of tricks—he plops the old toilet back over the bolts, doesn’t bother tightening it, and vanishes with a promise that “someone will reach out.” Sure.

Two days pass. We’re down a toilet, spirits low. Lowes calls—cheerfully, inexplicably—to inform us the installation team can fix everything… for six hundred bucks. Six hundred. For a toilet we already lugged home ourselves.

So I call the home warranty company, pull some strings, juggle some phone calls, and eventually Sirius Plumbing sends a guy named Jason. And Jason… Jason is one of those rare people who shows up and immediately restores a little faith in the universe. He walks in, sizes up the battlefield, and sends me a video breaking down exactly what he’s going to do—while I’m at work, nowhere near the scene.

Then he bolts off to a different hardware store, grabs the parts he needs, comes back, and gets to work like someone who actually gives a damn. Fixes the flange. Installs the toilet. No drama, no upsell, no mysterious extra charges that make you question capitalism. Just a guy doing the job, and doing it well.

My wife works from home, and he moved through the place with the kind of respect and quiet competence you don’t see enough of. Treated our home like it mattered. Treated the work like it mattered.

And in a world full of people who ghost you, gouge you, or half-bolt your toilet before disappearing into the sunset—Jason went the extra mile. Not because he had to, but because that’s who he is.

The gentlemen who were on our service call were very professional and knowledgeable. They greatly assisted us in investigating a possible in-wall leak. We would certainly recommend Sirius Plumbing & Air Conditioning, and will utilize them again!

Technician came out through American Home Shield to fix an under cabinet leak. He said he needed to replace the faucet handle. It started to drip. He said it was fine. A few hours later the drip turned to full force water leak! They can’t be reached and AHS said they will come back sometime tomorrow!! Now what?????