Plumbing reviews in Carrollton, Texas

Thorough and professional.

Awesome company

Thank you for the excellent service

Best Commercial services company ever!

They did a great job!

Highly qualified technicians, with professionals that care about the results of their service.

The service that I received was amazing would 100% recommend it to everyone! Thank you Lawton!

I had an excellent experience with this company. Very professional and willing to go the extra mile to satisfy all my needs.

Poor service they unclogged my plumbing line for less than 24 hours and they dont warranty the work. Even after inforimg them of my displeasure no offer was made by them to rectify the situation they just said sorry and good bye.

I was charged for two technicians. It was never disclosed when I booked the service call that two technicians were required. I was charged over $700 and they did not even fix my problems. Beware of using these guys... trust me I will not!

Had this company come out and service my restaurant back in April. The repairs they did on our restroom have already failed. Called them yesterday to have them come back out and was informed they do not warranty their work and we'd have to pay in full to have it fixed again. Plumbing repairs should not fail within months. Complete waste of hundreds of dollars. Shady as shady can be.

Had a problem with my water heater and had to find a company to come out and fix it. Lawton Commercial Services is who I called and they came out and took care of the issue with no problem. Thank you Lawton and I will be sure to recommend you to family and friends.

Had them come out to perform a backflow test. Supposed to be a simple $150 job. The dispatcher gave me no arrival time or date only assuring me it would be completed before July 3rd. My wife showed up to our business one day and there was a Lawton truck in the lot, he saw her, and instead of talking to her or letting her know he had waited, he just drove off. They came back 2 days later and performed the backflow test, it took him 20 minutes. They then proceeded to charge me over $450 claiming I had to pay for 2 service charges because they had come out the previous day. I disputed with them about the second charge, telling them I didn’t receive a scheduled time so how could they charge me for not being there. They said they would review the call and get back to me, this was 3 weeks ago and I’ve heard nothing so now I write this in hopes of saving someone else time and money from this COMPLETELY SHADY COMPANY.

Absolute legends .. on time insightful informative.. trusting feeling thru the whole conversation… Lawton commercial service Has it down like religion from top to bottom ..beginning to end of completion.. my compliments to the whole team.. have a wonderful everything.. may the sun for ever rise for u and your families eyes to meet… because my two other quotes before yours were outrageous & out of my budget.., thank god I went with my gut feeling and LawTon commercial Services 🙏🏼

Used Lawton Commercial for their Plumbing, Electrical and HVAC services and was very impressed with all 3 of them. I will definitely be using them again in the future. I recommend them to my family as well. Thank you Lawton for you hard work and great clean up when job was completed.

Such a great experience with this team. Thayne was assigned to my ticket. Once onsite he was friendly, extremely knowledgeable, and helpful. If you're able to ask for someone specifically to support you, I'd highly recommend him.

Really appreciate Williams Barret for quickly understanding plumbing concern at my place, making the necessary repair, clean up and was out of my door in less than 15 mins. Really appreciate his experience. Definitely recommend Sirius plumbing.

Rapid response time. Rapid install. Courteous and professional installer. Had water heater replaced in a couple of hours. Reasonably priced

Sirius Plumbing was prompt at getting my visit scheduled and fast once onsite determining what was needed to replace my water heater. The replacement visit was scheduled within a reasonable period to get the new unit and they showed up on time to replace it.

John provided incredible customer service and was very informative while repairing my HVAC system. I will do business with Sirius again!

Beware!!!!
I arrived home on 11/20/2024 around 5:30 PM to the sound of my hot water heater's drain pan water leak alarms along with the sound of water leaking somewhere on the side of my house. I immediately check to find water draining from the exit pipes. I then investigated the upstairs attic in my garage to discover water in both hot water heater drain pans. I quickly called Baker Brothers Plumbing who talked me through the process of turning off the hot water heaters. Once complete - I contacted American Home Shield to begin my claim. They assigned Sirius Plumbing and Air Conditioning. AHS sent the Dispatch numbers for their coordination on the next business day. Afterwards, I turned off the water to the house at the water meter anticipating repairs on the next day. Sirius Plumbing and Air Conditioning was contacted by me upon their office opening to confirm receipt of my dispatch. They confirm receipt, and indicated that someone would be out on Friday between 3:00 to 6:00 PM. This left me with some concern given that this date was just prior to the weekend. My family could be without hot water over the weekend, and I would need to periodically have the water turned off all weekend to prevent continuous water loss. During my initial conversation with Sirius Plumbing and Air Conditioning - I had been told that they would let me know if an appointment cancels in order to move my time up. I had not heard back, so I called midday on 11/21/2024 to inquire. However, it was still set for the original time. I then contacted several other companies anticipating a need to have a Plan B given my past experience in dealings with American Home Shield along with many of the repair companies they use. After vetting several companies with great reviews, and submitting to their requests to forward photos of the configuration of my hot water heaters along with photos of the serial numbers, age, type etc. There seemed to be a consensus with pricing around $2100. Sadly, I have had AHS for some time now. It's a hit or miss as to negotiating coverage that is implied in their contract. I have found that many times their practices, and the companies that they send to do the repairs are not always honest. They will try to leverage urgency, and cost ignorance to evade coverage, and to apply wrongful Out of Pocket Costs. Moving on, Sirius arrived with an assessment that took around an one hour to imply that my Out of Pockets cost of $2,122 would be more than the cost of a completed job from several of the plumbing companies that I had reached out to. Their itemized Out of Pocket costs were disguised as Code Changes etc. Please note that I have the best plan that American Home Shield offers, "The American Home Shield Platinum Coverage Plan." This contract covers hot water heaters along with parts and components that support the function of the entire hot water heater. An American Home Shield Representative had been contacted by the Sirius Technician at the time of their proposal to me. I suspect that AHS and their service providers closely aligned in many cases to not follow through with their contract. Ultimately, I was disgusted with such an apparent display of dishonesty with both of their business practices. I presented the itemized proposal from the plumber that fell into my Plan B category just to let the Technician see that their deception had been discovered. Of course, I did not provide the companies credentials. The proposal contained all of the items that Sirius had noted to be additional code costs etc. This plumbing company's price was for $2050 installed which included the requirement to add an expansion tank. Also, their pricing contained the matching Bradford White hot water heater that I preferred. Fortunately, they were confirmed. I now have a great hot water heater, my family did not go without hot water for another day. And yes, I paid for it outside of American Home Shield's deceptive coverage. However, I have the peace of mind knowing that I did not allow them to leverage my supposed misfortune against me.