Reviews of local pros in Cleburne, Texas

I purchased a new Carrier unit from Dugger Brothers that required new plenum, return and duct work. The office staff and quoting personnel met me at the house on time and were very professional. The Technician's showed up on time, installed the unit and performed the installation on time. They were neat, picked up the dirt and trash as the went. Trained us on the new thermostat (WiFi enabled). The quote was very reasonable and they extended the warranty when I signed an agreement for them to perform the yearly checks! Dugger Brothers was/is very easy to work with and professional. I highly recommend Dugger Brothers for you Heating and A/C installation and service.

Dugger Brothers have always done a great job for me after my original company went out of business. I'm just sorry that I haven't been with them all along. They are fast, courteous, knowledgeable and very affordable. I highly recommend them.

Dugger Brothers have been servicing my heat and air conditioning for many years. They are dependable and very trustworthy. Technicians are friendly and helpful, Good work and great customer service and prices.

Had to replace our 15 year old system. Got a very reasonable estimate on a new Carrier Heat Pump and two days later they were there to install the new system. The installation crew was very professional and did a great job. I have used Dugger Brothers for years and will definitely continue to do so.

These folks have their ducts in a row!! We had the best experience from Rob the estimator to Wade's crew. My daughter used them and was so happy with them, she referred them on to us. We had a 4ton 16seer which is obviously what this house needed. It feels so great to hear it softly cycle on and off, 10x less than our old unit. Forget the impersonal, corporate shenanigans; I truly recommend this family owned and operated company!!

I just had an 18 year old Trane system removed, that was going out.We hired Dugger Bros Heat and Air to replace it with a Carrier system. These two men worked very hard in this Heat to remove the whole system and install the Carrier, inside and out.
They both went above and beyond, cleaning up after their work was done. I can't even tell they've been here, other than having a much quieter, better working unit. I asked for a call before they came and they did that, for which I'm thankful. I have 3 German shepherds i have to put up before anyone pulls in the driveway. I am bad with names, but the install was on August 30th 2023.
I will make sure to let others know how much I appreciate Dugger Bros and the men who work for them. Very polite and professional in their job.
Thanks to you both for a job well done!
Kimberly Hogg

I have used Dugger Brothers on several occasions and have always felt extremely satisfied with the competence, friendliness and professionalism they've shown. I also want to give a shout out to Phillip Whitehead, who is one of their technicians. What a tremendous asset he is to this company, and how grateful I feel that he has such winsome qualities. I could not give a more glowing recommendation than I make for this fine company. Thank you Dugger Brothers.

Rob, Kyle, Brooke and anyone else involved in sending a tech out here, thank you so much! We're at the very edge of the service area and paid a little more for them to come out to the house but it was worth every penny. Dugger Brothers is a great company, Rob the technician who serviced our AC was GREAT! He answered all my questions and explained everything about what he was doing. He was respectful and efficient. You have a new customer! Thank you so much!

Dugger brothers is always trustworthy to give advice and help where needed. Our air conditioning went out and they jumped through hoops to make sure we got it fixed… Even gave us an upgrade to help out… love this business… they always do everything they can to help out and make it right

Dugger Brothers have been our heat and air maintenance go to for the past several years. We have a regular quarterly check up and repairs are done as needed. They are punctual and professional. We have 8 AC units in our home and they keep us up and running when we have issues.

I have been using Dugger Brother for years. They are consistently helpful, professional, and caring. I don't hesitate to call them when in need and no longer look for 'better deals' because I am confidant they will be fair. Philip has worked with me several times and has demonstrated both professionalism and kindness on those occasions. Highly Recommend!

When I find a business that performs the way this one did, I keep them as my "GO TO" people. These guys are great! I have End Stage COPD and am on oxygen 24/7, and my environment must stay cool and comfortable, or I'm in trouble!! A technician was at my door within an hour of my call. My house was cooling down within 20 minutes!!
What more could I ask for?
Excellent Service!!

Amazing service. Fixed my ac/heater very quickly. He explained what was wrong with the system, and what he did to fix it. VERY reasonable prices. 100% recommend. We will be using Dugger Brothers for all our hvac needs.

Best in town! Very friendly and helpful staff. Excellent customer service. I went to all the heating and AC businesses in town trying to find a part and I had the best experience at Dugger Brothers. Plus they were able to get me the part I needed the same day, and they were helpful with the installation process when the part varried from the original. The price for the part was also competitive. I will be using Dugger Brothers for future heating and cooling issues whether it be for parts or services.

We had two different experiences due to needing someone to come out and see what the problem was and then getting a specific part later. We had Michael for the first visit on Friday and Wade today. Both of them were wonderful and very nice. They both called to let us know their ETA and were able to fit us in quickly. Michael was very efficient in finding the problem and Wade went above and beyond to fix it. I really appreciate when people come into your home and you can tell they not only did a great job but made you feel comfortable while they were there. They also each brought a second with them and they were both very nice as well. The pricing was reasonable and it was less than other companies in the area. Overall, great experience and recommend them!

Thank you so much for the amazing service you provided to my home over the Labor Day weekend. The service was top notch, professional and extremely fair in cost. I very much appreciate all of the hard work especially over a weekend! Michael was extremely helpful, professional, kept me updated on the status of the repair and the cost involved. He was able to make the repair as quickly as he could. Duggar Brothers puts their customers first and cares about their clients showing compassion for their situation.

I have used Dugger Bros ever since my home was built 42 years ago. They never fail to please me and go above and beyond expectations. I trust them completely to be fair and honest and reasonable.

Always a pleasure working with Dugger Brothers. There were here today for contact maintenance, Christian was prompt and on time, called in advance. He was professional and courteous, super knowledgeable and probably knows more about our house than we do. Highly recommend Dugger!

Dugger Brothers is extremely customer friendly and very helpful. It didn't take long to have someone sent to my house. Once there, a thorough investigation was made to find the problem(s).
After the fix, thorough testing was done to ensure all would be fine.
Friendly and professional with a job well done!

UPDATE-
I wrote this initial review 7 years ago and I’m happy to say I’m still a very happy customer!! Dugger Brothers services my system twice a year. The fact that they are willing to drive so far is a testament to the level of service they provide once you are a customer. They could let me know I’m not in their service area and I’d understand. Like clockwork they contact me to schedule by bi annual service. All the technicians are the most friendly and my dogs love them!!

After 7 years I still give a 5 star rating!!

Initial review in 2016-
I am a totally satisfied customer! It was time for a new unit and to be honest I was dreading dealing with any company. I was talking to a coworker who told me about Dugger Bros. From the time the initial technician came to my house, ,to working with the office staff, to the guys that did the installation I was totally satisfied!! I have been telling everyone how professional everyone was and how Dugger Bros took real good care to make sure I was a satisfied customer. Thank you for everything!!

I had called 2 other places before these guys and those companies never called back or said they would and never did. When I called Dugger Bros, they answered promptly, professionally, and shockingly was willing to send someone within the same day!! Christian was my tech. He was very friendly, walked me through what he was doing and even taught me a few things! He helped teach me about at home maintenance I can do to help, whereas other companies didn’t want to teach simple maintenance because the wanted to be the ones to come back to do it so they could have returning income to them. Christian was absolutely amazing!!!! Prices were very very reasonable! They cleaned my system, added refrigerant and taught me how to clean it myself. I HIGHLY recommend Dugger Bros and Christian! THANK YOU!!