Reviews of local pros in Cleburne, Texas
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We have been using Dugger Brothers for several year now and they have done an awesome job. We get the yearly maintenance plan and they come out and check our A/C every spring and our heater in the fall. There has been several occasions where they could have sold us new parts or even pushed a new unit but they have been able to keep our unit running great. Certainly recommend these guys.
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Back in December we needed to have our Heat and AC replaced and TBH we were shocked at the estimates from the 3 companies we called. Worse yet we weren't comfortable with any of the companies. Our neighbor and good friend suggested we call Dugger Brothers. Dugger Brothers came out and gave us our 4th estimate. They were very through, professional and personable. They were the second highest price but we felt they offered the best equipment/quality of service. So we hired them. The guys arrived on time and did a superior job. The install was excellent and they cleaned up after themselves. It was a very long day but the crews (yes they called in a second crew to help with the complicated job) were full of great hardworking men so we rewarded them with some pizza and drinks. We highly recommend Dugger Brothers for your heat and ac needs.
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I noticed at 4:30 pm on last Saturday that one of our three office A/C system units, with two in the attic, started leaking down through our drop ceiling, so I called the emergency number and Michael with Dugger called me back within 15 minutes.
He recommended that we turn all units off, which I did, and he would come to the office Sunday morning at 8:30 am to check it out.
We met Sunday and a strap holding the drip pan has broken so Michael repaired that strap, but while he was putting it all back together and inspecting the unit, he noticed that the unit's internal drip/drain connection to the drip pan (my terminology not his) had also broken internally.
We have and have had the maintenance plan with Dugger and the next work day Michael and his crew came and repaired the unit's internal drip/drain connection, and that unit was back up and running, at no cost to us.
Five Stars as usual with Dugger Brothers.
Thanks again to Laura, Rob and Michael for returning my Saturday afternoon call, their Sunday morning on site inspection and then their repair, all covered by their maintenance plan.
Great Service!
Burton Baker and Lummus, Hallman, Pritchard & Baker law firm. -
Dugger Brothers did a great job! Both Wade and Tray went above and beyond to make me feel comfortable they're guys where fantastic. Wade found a leak that had been there for yrs gaping 12"hole in the side of the plenum he fixed that no problem also sealed off the return under the unit there was exposed slab and dirt before great guys Tray and his guys were in the attic found drain issue they resolved gave me a secondary drain to keep from ever having water damage again. All together was a great experience to what I expected to be a nightmare the guys and they're crew where awesome and did a great job they sent they're tech out a couple days later Christian, he was in and out in no time and verified proper working order of the system. 10 out of 10 Great Job! BURRRRRRRRR!!!!!
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After calling 3 ac people out to look at our issue with the ac...I was beyond frustrated and just over it. The last person to come out was Rob. He was very professional! And saved us a LOT OF MONEY!!! He even offered a short solution till his crew was able to come out and replace the ac. Even the crew that came out, was very professional and very nice. I highly recommend them. Thank you so much Rob and the Dugger crew for your professionalism and your quick response.
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Rob at Dugger Brothers Heating & Air Conditioning is the best guy in the business. He has answered so many of my needs for my HVAC requirements over the years. This time is no exception to that rule. He doesn't even need to look things up on the computer, he knows it already. He is super friendly and informative so that you can make the best decisions for your family's needs.
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My regular ac company couldn't make it out to repair my ac, so I called Dugger- didn't like the guy who answered the phone, but Christian came out to do repair and was great! He listened to what we KNEW was wrong with it, repaired it and it's working better than ever. Worked quickly and efficiently to get us back up and running. After being in the heat for 2 days we were happy to have our ac cooling again.
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We do appreciate Dugger Brothers Service each time they come out. Dugger Brothers will treat the customers right.
Serviceman Christian has done a super service each time he has came to our home to inspect our a/c & heating unit. He will take the time to explain the issue & repair will be done to customers satisfaction -
Honestly a great business!!! Quick on the phones as well as coming out to check out any issues. Work efficiently and quickly to solve your issues! Even will show you what the issue is through photos and videos and give different options if available. Had a fan go out on my AC unit and they came out super quick, had to order a part but they are very transparent in explanation. Answered all my questions. I think this company truly cares about their customers and will go above and beyond to keep them. 10/10
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Had a great experience. Tommy was knowledgeable and answered all my related HVAC questions.
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Stephen Perez did an awesome job excellent service. Totally recommend this company for any AC repairs, maintenance etc.
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Mike B was here early this morning. He worked quickly got my air fixed very professional caring, compassionate and was a great help in our time of need. Excellent service highly recommend Mike B at Comfort Pros.
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Mike was very prompt and very informative. His professional manor was very refreshing and to the point. He's a very nice guy and was very receptive to my questions and gave me honest feedback and I would recommend his services to everyone....Thank You for being a total pro ....
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This guy was very professional and nice he explained everything to where I could understand it he explained how it was suppose to work and what it was doing wrong just went above and beyond to fix my heat system. This my ac and heat guy for now on thank you for you help Stephen Perez
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Comfort Pros is a great company! I literally contacted them at 3:30 pm on a Friday. Technicians were there, fixed the unit and were pulling out of driveway by 4:45. Steven and Tommy were awesome! They came in and got to work, very courteous, professional, knowledgeable and efficient in what they do! I highly recommend Comfort Pros as well as Stephen and Tommy for any HVAC needs.
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We have been using Comfort Pros. We are never disappointed. They act in a professional matter, on time, good quality, responsive, and provides good value. We are very pleased! We had Shawn yesterday and we are very thankful for him
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We had a fire at our home yesterday that caused damage to our exterior AC unit. Comfort pros was so quick to act and get our AC working again that I just cannot say enough good about them. Everyone from the lady I talked to on the phone to Steven the technician that did the work. God bless you both.. they deserve an award for their hard work!
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Mike was courteous and efficient. Explained everything he saw and needed to accomplish. It was overall a great experience.
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Roddy did an excellent job. He was very professional and kind. He went above and beyond to service our system on multiple occasions
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Great service representative. Mike was able to explain in clear details his services and the options available to me.
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Great service! Tommy , Roddy , and Stephen are very friendly and have great attitudes , they’ll get ya tooken care of! Highly recommend!