Electrical reviews in Dallas, Texas

Customer assistance was great and very friendly, technician was on time and very resourceful, price was fair, work was OUTSTANDING I would never consider using another electric company I highly recommend using the pros for any future projects thanks again guys

Michael was extremely professional and knowledgable. He was able to track down my electrical problem quickly while explaining the process along the way. Thanks!

Very friendly and very honest. I recommend them to my parents when they needed work done and my parents are just as happy as I am with Electric Pros. I couldn't be more satisfied!

We had them come out to instal canned lighting in our kitchen, they were super fast and did excellent work! We highly recommend them for any electoral work!

Michael was extremely professional, and was willing to explain exactly what work was being performed. Work was reasonably priced. I will definitely use them again.

I contracted these guys and I got charged $185 for one hour labor. They reinstalled 2 switches that where laying on the counter next to the outlets that go to a light. That's not fare or honest in my opinion.

The "preacher" Eddie klump is a thief. He took money from my family and me and didnt complete the job. He claims to be a preacher at the cowboy church in Wichita falls. I wonder what his congregation will think when I let them know what a crook he is. I advise not to use this company as he will screw you, like he did his own son! Still owes employees money, including his son. This man is being sued by multiple electrical supply houses due to him being a thief and not paying his bills. Could you imagine having a lein put on your property because this thief didnt pay for the supplies he used at your house? Way to go Eddie, you "man of God" thief. You will go where you deserve to be, HELL!!!

Quoted one price to install two simple ceiling fans. Tech came out and said almost twice that. Charged $49. No thanks. Would never use them.

I have used Electric pros for a number of years commercially and for residential. They have always been professional, prompt and fair priced.
They are quick to respond to any electrical issues we have had.

My electrical needs were small, but my needs for lighting in my closet were great. Michael did the job and helped me fix several other small, but pesky problems. Thank you so much for the great service.

I called to get an estimate for installing two dimmer light switches at an existing outlet serving as a junction point. I repeatedly asked the phone rep for a ballpark estimate over the phone or any ballpark estimate for a simple job - to give me an idea of their hourly rate and what it might cost. She refused - stating only the electricians can quote prices and they can't do that until they are onsite. I was also told there would be a $49 service fee for the visit, regardless of whether I get any work done or not. The guy comes onsite and doesn't have a clue what to do with the dimmer switches that I purchased for him to install, and asks if he can borrow my laptop to surf the web looking for information on it. Even worse, he is under the impression that he and I are hangin out and proceeds to waste my time talking about his plans for the weekend, and how I should check out this spot or that spot. At the end of all of this - he quotes me $1,000 to install dimmer switches. UNBELIEVABLE! $1000?!?!? Responding to my shock, he tells me that the cheapest light switch would cost $50-$60 to install per fixture. REALLY?!? WELL WHY THE HECK DIDN'T YOUR PHONE REP JUST CITE THAT JOB PRICE FOR A BASIC LIGHT SWITCH AND I WOULD HAVE IMMEDIATELY EXTRAPOLATED THAT YOU GUYS CHARGE WAY MORE THAN I WANTED TO PAY FOR THIS JOB?!?!? $50 for a service fee; $50 wasted for NOTHING. I got absolutely NOTHING useful out of this guy's visit to my house. Just pure frustration. Will never bother to call these guys again for any job. They don't care about doing right by the customer or being courteous, just padding their bottom line.

Not a professional company will take advantage of the customer and take there money also and leave the customer with nothing besides a incomplete job, i highly recommend not using this company.

I will be reporting you to the BBB most definitely.

As for you sir a pastor at a church you should know better but there will be a good spot for and it's not in heaven but the opposite of that.

Electric Pros sent Clint to do my repairs today. He was on time, very friendly and educated me on the repairs requested. I would use this company again and recommend them to my friends and family.

I've used Electric Pros twice in the last six months and both times I have been very pleased with their professionalism, their courtesy, their work and their prices. Justin Klump runs his business the old-fashioned way; I think their "mission statement" could be The Golden Rule. (Special thanks to Dan for solving my most recent "mystery problem" with the electricity in my kitchen).

Work performed Oct 2018.
Was in need of a competent electrician to address a partial circuit outage that affected only about half the power feeds on a single AFCI circuit. Some Light switches and outlets worked some didn't. Home built in 2004 when Codes for AFCI type breaker installs were fairly new. At that time only Bedrooms were required to have AFCI type circuit breakers. This home had 2 Bedroom areas on AFCI circuits. After executing routine problem isolation troubleshooting the Electrician identified a failed outlet that showed physical signs of overheating. AFCI Breaker should have tripped before resulting in this level of Electric Outlet failure. So Electrician preceded to check all outlets and switches on this circuit to verify no others showed any signs of failure. At this point 2 part replacement needs identified. 1 outlet and 1 AFCI Breaker. 2nd AFCI Breaker did not trip when test button pressed. Conclusion is both AFCI breaker, 14 years old 1st generation models were compromised and in need of replacement.
So far 5 star service...Electrician was excellent.
I do not have a problem with vendors marking up parts to a certain extent and charging a reasonable labor rate for their expertise that helps cover their over head with a decent profit charge built in....It's how the economics of any specialized service business works.
However the quoted installation + part + (warranty?) Final Quoted installed cost per AFCI was $267 each x 2. Time to install both after tech returned from supply house was 20 minutes.
He did not have in stock on his truck. I'm ok with some time being factored into obtaining the part.
The cost of the Eaton 15 amp AFCI circuit breaker runs around $25 to any consumer online.
So the installed cost was a 10 x factor which by any measure seems excessive. Average Top end Labor cost for a skilled Electrician is around $130. Cost of Parts was no more than $50.
A Reasonable Max charge for replacing these 2 AFCI breakers should have been in the $180-200 range. Amount charged and paid was $534. I knew I was being way overcharged for that part of the service but decided that I did not want to delay the work to shop for a more reasonable rate as the affected area involved a space occupied by an infant. I'm at a point in life where I prefer to let others learn lessons from my experiences. The Vendor should already know that short term profit gains are no substitute for long term repeat business and word of mouth advertising. Although Electric Pros had decent reviews, which is why I selected them, I will likely look for another vendor when I contract for some additional upcoming work.
Unfortunately, although I really liked the technician and wanted to provide a great review, the cost markup on the easiest part of the job was ludicrously excessive. I had already expected the Breakers would need replacing after preliminary Joe Homeowner analysis but was flabbergasted by the upcharge.
Caveat Emptor. The $$'s involved was irrelevant to me. The main disappointment was in the Vendors lack of economic fairness and integrity in how they treated a customer without regard for any future business repercussions. How much potential business they may possibly lose in the future, after individual large or small customers read this review is difficult to measure. It will however cost them considerably more in lost potential revenue than the extra $300-400 they made from a single customer 😕
I will also not be able to provide a recommendation for this Vendor to local Homeowners Associations and several large local Real Estate companies who provide preferred vendors list to their buyers and sellers in the DFW metro area.

I have used another company for 20+ years but they seldom returned my call even in an emergency. I decided to look for another company and tried Electric Pros. Julie answered my call and hustled to get an electrician to my business that day. I called them again for another issue and they diagnosed the problem and fixed it promptly. These guys are my new "go to" electricians. Thanks Electric Pros!
Ellen Amirkhan
Oriental Rug Cleaning Co. Since 1911
Dallas, TX 75204

When I called them to get an estimate to fix a minor issue, they said they would charge me 49$ for service charge. I was fine with that. They came and looked at the issue and said they would charge me 125$ to fix the issue. I wasstill ok with that. They removed the lights looked at it and said I need to replace the whole thing and said they need to charge me 90$ extra to replace it on top of 125$ +49$ service charge. So I asked them why are they charging me 125$ for. They said it's diagnostic. But I was never mentioned about a diagnostic fee of 125$ when I called in the first place. Only the 49$ to come down and check. Don't know why little things which take 30-45 minutes to fix for a technician takes hundreds of dollars. Expensive.

James was our electrition and we are so happy with the results. He did an EXCELLENT and very thorough job!! He took the time to make sure it was right, cleaned up after himself and was easy to work with.

Work to replace a stairway chandelier was done very well. The new one was shorter in chain length so the electrician offered to add some of the existing chain to the new one to give it more length. We appreciated the offer, and the extra work.
Price was accepted based on use of a lift, but due to the narrow stairs it could not be used so they added another electrician to assist. I felt the discount with no use of the lift could have been more than what was offered, but the addition of a second electrician may had to compensate for such.
We would use them again, no doubt.

What a great company! He brought a tall ladder and replaced a smoke alarm and put in an LED light in in my 20 feet ceiling, which was a feat in itself; plus he fixed and cleaned my blinds up there which I could never reach. Then he discontinued an old Verizon battery that was beeping and driving me crazy, and then he replaced two more smoke alarm batteries. As far as I am concerned he went above and beyond to help me and I can not say enough good stuff .

Electric pros not only added awesome stage lights in our children's church room, but also corrected some old wiring that had been installed incorrectly. (This was not a planned fix, they did it because they truly cared about our safety) They were so professional and kind! They even vacuumed up the room before they left! I would wholeheartedly recommend Justin and his team at Electric Pros!