Home Services reviews in Dallas, Texas
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All personnel that came were fantastic! The sofa cleaners and the carpet cleaners were very professional and friendly. Great job by all! Our customer service, Lisa, also very helpful and a pleasure to work with. Thank you.
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The tech was actually early and very professional. He did a great job and explained each step of the process. Thank you, Jeannie Smith
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Very nice staff, knowledgeable, and fast on responding calls and making sure their service is done right. I had them come 3 times already to clean my fabric couches and chairs, and they always do an amazing job. Leaving no stains and making it look brand new again! Thank you Fiber-Seal for your great service.
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The technician was a true professional! He was very kind and provided excellent customer service.
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I don't write these often, but I can't say enough good things about my experience with Fiber-Seal in Dallas. I bought a light-colored sofa and a decorator friend of mine recommended that I have them treat it. A couple of months after it was treated, my cat threw up on it and left a big, dried stain. Fiber-Seal had left me with various cleaning products, but I called them in a panic to ask them what to do. They came out that day, got the stain out and didn't damage the nap of the velvet.
I can't recommend them highly enough. Every single person that I've had contact with within the organization, from the folks that answer the phone to the guys that come out to the house, are super friendly, efficient and trained well to handle customers. And they're creative. I had to have some extra cushion covers sprayed and the techs thought "outside the box" for a way to hang them to have them dry efficiently. And, last but not least, big shout out to Kimberly who has talked me through how to take care of the velvet when the manufacturer didn't! -
Great service! Our carpets, including our kids rooms, look brand new! We get our carpets cleaned annually by Fiberseale and can’t recommend this service enough! And their service reps are always so nice and professional.
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I love fiber seal customer service and their work. It’s easy and quick and very pleasant to deal with. The technician named Morgan knew his work and was pleasant thorough and very helpful. Love the company and their service
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Outstanding service Morgan goes above and beyond
Harold outstanding job too
Always happy to go the extra mile SO PROFESSIONAL -
I was so pleased they were able to remove some blood stains from an accident with my puppy, but, one of the three couches really needed to be cleaned, not spot cleaned and it looks dirty.
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Excellent service. On time. Very professional and personable Explained everything he was going to do to remove certain stains. Highly recommend
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all personnel were extremely polite and helpful.
Technician was thorough and very conscientious. -
Fiber Seal once again did a great job of cleaning our kitchen Roman shades - they look brand
new ! Pick up and delivery included ! Great customer service!!! -
The tech was very knowledgeable. He was thorough and very efficient. Took time to walk me through the self cleaning kit. Too early to tell if the stain proofing works but not eager to test.
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Love this crew!! They have protected investment pieces of rugs and furniture. Two toddler boys and you’d never know. Highly recommend having them protect your home. We’re on our 6th year with them.
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Fiber seal came highly recommended (Roche) and they deserve all the praise ! Technicians are great and service is meticulous. Had in house cleaning on one and the second rug (wool and silk) was sent to the plant. Awaiting the third rug to be delivered and sealed. Excellent!
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Kimberly was a great help in determining what service we needed and setting up. The crew was great, was punctual and professional and the results were great! They cleaned 4 rugs for us and one furniture cushion that was slightly stained. Highly recommend for cleaning higher end products.
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Highly recommend! Have had a contract with Fiber-Seal for 2 years, and our cat has ensured that we use their services frequently (rug and furniture). We get consistently exceptional service from them; their techs are expert, fast, considerate of our specific needs and patient with our questions (although by this time we don’t have many questions). We intend to continue renewing our contract with them.
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Michael was extremely efficient and very friendly. Lisa who took my order was willing to be flexible with our needs and was super nice from start to finish. We only hear good things about the product so we are excited to see how it performs!
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I LOVE this company! They deliver what they promise and they do it with the best customer service! I got on the schedule in a timely manner (before the holidays)! The crew showed up on time and worked hard and now my couch looks brand new again! Our crew, Harold and Morgan are the best guys! They are friendly and professional, and knowledgeable about their work and products. Fiber Seal is lucky to have them! I’m requesting them again next year when I do my yearly cleaning! Thank you Fiber Seal!
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Awesome
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Hi integrity, trustworthy, very thorough.