HVAC reviews in Denton, Texas

Folks who you can count on.

Great prices, super friendly.

highly recommended

I have used them twice. Counting on quality work.

Honest. Reliable. Hard working, and no BS. I'm a customer for life. Thanks John!

Great service, great people! Very professional and courteous. I would highly recommend them for your HVAC needs.

Preston did a great job - called in advance, was on time for the appointment, performed the service and informed me of any issues (plugged overflow line).

They are a great group of people to work with. They show up take of the issue always friendly and great job! Thank you

A customer for over 5 years who can call Morrison's with confidence that they will fix the problem rather than pitching a costly system replacement.

AC board went out and Morrison's personnel came out the same day to fix our AC. Very quick and professional. I have used them multiple times and they have provided great service.

We have been a loyal customer since they installed our new AC Unit a few years ago. This is why I was surprised when a tech came out because our AC Unit was leaking and spent 15 minutes to “blow out the pipe” and charged us $130. Ok I guess I can live with that. The problem occurred when the unit started leaking again a few days later and the tech came back out and had to blow the line again. This time he said there was a build up in the pipes. Then he explained that he was not going to charge for the parts and labor since he was just here a few days ago, only a service fee of $80. So apparently a $130 for a service call only includes blowing hard enough to clear the clog and not check for any kind of build up In the pipes. Also left the filter out of the unit when he left. Im glad my daughter looked in and saw the filter was left out or may have had to pay another service fee in a few more days.

Dryer vent was clogged causing my dryer to error and stop. Preston came out and when the issue was not fixable from the inside, Preston climbed on our roof in the rain and got the clog out. Great guys highly recommend.

Morrison’s is good about picking up the phone, etc. But I’ve called them out 3 times, AC still cuts off and is too hot upstairs. I wish if they didn’t know what was wrong they’d just say so, instead charging $750 to replace parts that don’t need replaced.

We left a message for a call back. Company responded quickly and the service tech Preston came and fixed the problem with in minutes. Very professional and knowledgeable. This experience was so much better than the last time we had someone out to fix our A/C. We will recommend this company to our family and friends.

Mr. Morrision came out to my Little Elm house on time, very professional and knowledgeable. I had told him that I had a Goodman 10 year parts and labor warranty. He did the work, very professionally, very accurate and didn't charge me, since I had the warranty, I'll use him from now on, he is very very fair on prices, not like the other guys, call him today Rudy Duron.

I needed someone to look at my AC unit because I did not know what was wrong. within a couple of hours, they sent Tommy out that same day after 5:30pm. As soon as Tommy arrived, he immediately began to diagnose my problem and within 15 minutes found the problem and had my AC back on and working within a hour! THANKS TOMMY!!!!! I would definitely recommend Morrison's Heating and Air based off of my experience!

I have used Morrison's twice and both times they have exceeded my expectations. Had to use them last week when it was super cold. Brian came out on Saturday and diagnosed the problem but couldn't get the part until Monday. I was stuck using a space heater to keep warm. On Monday he came back out and got my furnace working again. The price I paid was quite a bit less than what he quoted me which was awesome. These guys don't price gouge or replace stuff that doesn't need to be replaced or fixed. I would recommend them highly! Will use them for all my heating and A/C needs.

Our air conditioner went out over the summer, so we called Morrison's. The owner came out for a visit, and let us know that our old unit needed a replacement piece. The replacement component wasn't expensive, and it is still working great!

Summer in Texas. For those of us with wiser (i.e. older) units, it's always uncertain how long they will last, particularly given the heat we've been experiencing. My unit finally gave way to the summer God's... so I reached out to Morrison's on a Sunday. They called right back, pretty much suggested what could (emphasize could) be wrong and came out first thing in the morning. It was clear they were trying to help me get this thing to the end of the summer rather than "selling" me a new unit. They fixed the unit at a fair price and made some suggestions about my overall HVAC system. Rest assured, when this thing finally has it's Swan Song, they will get my biz for a new unit. Hopefully many summers from now.

Great service at a fair price. They serviced my AC for a few years, did great. When the old AC finally went i purchased a new AC from them. They did a great job on the install and they had a very good price. The owner came out and helped oversee the install. They have responded immediately to any phone calls or emails, i really can't say anything negative about the services they provide. Will definitely use them anytime i need something HVAC related.

Absolutely Awful Communication

Called for A/C repair and was told a tech would come out in 1-3 days depending upon their workload. Called back on day 3 and was told “they did not want to repair my A/C unit”. Temps outside are 100+ degrees and it takes them 3 days to decide they don’t feel like servicing our system !! If there was a problem, they should have called back on Day 1 to discuss.

TERRIBLE Customer Service