Plumbing reviews in El Paso, Texas

what a great plumbing company! we had a bad sewage smell in our upstairs bathroom and were worried there might be a leak or something serious. when i called, they got me on the schedule in just a couple days—other plumbers wanted to charge extra emergency fees to get us in fast. ryan came to my house, was respectful, even petted my dogs, and listened carefully as i explained what was going on. he really paid attention. he told me everything he was going to do to figure out the problem, was clear about the cost, and did a very thorough job. it turned out i just needed some drains cleaned. he was honest and didn’t try to sell me anything i didn’t need. after finishing, he explained how we could take care of our drains to avoid future problems. the price was fair, ryan and the office staff were kind and professional, and i felt like they truly cared about fixing our plumbing issue instead of just making a sale. i definitely recommend this plumber!

Ryan and Howard installed my kitchen faucet and fixed a leaking bathtub faucet. They were really professional and paid great attention to detail. They exceeded my expectations while completing the work, which was quite meticulous. The kitchen faucet needed several parts replaced, making the job a bit complicated, but their expertise shone through. I am very happy with the final result. I would definitely use Luke & Sons Plumbers LLC again and recommend them to others.

I had a main line water leak between the meter and my house. I found Luke & Sons Plumbers LLC by searching online for help with this problem. Howard was incredibly quick to respond and provided me with a quote right after I shared the necessary details. The team at Luke & Sons Plumbers LLC was very professional and kept me informed throughout the entire process, including coordinating with the county inspection. They arrived on time, completed their work as promised, and left the area clean. Overall, it was a smooth and positive experience. I highly recommend Howard and his team for any outdoor plumbing needs.

I can't recommend Luke & Sons Plumbers LLC enough—they always answer quickly and make scheduling super easy. I really appreciate how Christopher helped me out during a garbage disposal emergency. He is professional, friendly, and explains everything clearly. It's great how he's always willing to come by and fix any plumbing issues, no matter how messy things get. The service is top-notch, and the people are outstanding. I highly recommend their plumbing services!

Our 50-gallon water heater started leaking and shut itself off. I called Luke & Sons Plumbers LLC and explained the problem to Howard. He asked me to send photos of the heater and the pipes, then said he would get back to me with a price. After looking at the photos, he called back with a quote and said they had a new 50-gallon gas water heater in stock and could replace it as soon as 5:00 PM. That was much quicker than I expected, but since I had other plans, I asked if they could do the installation the next day. Howard set it up for the following afternoon. Brent and Maxwell arrived right on time. They were very professional—putting booties over their shoes, laying down tarps to keep my floors and carpet clean, and carrying the old leaking water heater out without any mess. They brought in the new water heater and finished the whole job in less than two hours. Brent explained how to use and adjust the new heater, making sure I understood everything. Both plumbers were polite and very helpful. I would recommend them to anyone in El Paso looking for fast and reliable plumbing service.

Over the years, I've engaged Luke & Sons Plumbers LLC multiple times and they've consistently demonstrated professionalism, transparency, and honesty. The latest project involved replacing my shower. Howard was the plumber assigned to the task. He was courteous, thoroughly explained everything, and took the initiative to contact the shower replacement firm to ensure he had all the right specifics and dimensions. When Howard realized that the job required additional tools, he provided an estimate and scheduled an appointment that accommodated my work schedule, saving me from the hassle of trying to find time. If they were ahead of schedule, I would receive a call from Devin to check if the earlier time was convenient. The following week, Howard and Brent came to perfect the drain installation so that there would be no issues for the other company. Both were highly professional. They returned yesterday to finish installing the handle, trim, and shower head, and I must say, the shower now looks outstanding. I am confident that it is completely finished and will drain correctly. Based on my experiences with Luke & Sons Plumbers LLC, I wouldn't consider working with any other plumbing firm. They are undoubtedly top-tier and strive to keep their services affordable.

We have used Luke & Sons Plumbers LLC before for some basic pipe repairs in our old house. Their professionalism and friendly attitude really stand out in the plumbing business. So, when we had a big problem with our main drain backing up and leaking into the living room, and couldn't use any water, I called them right away. Even though they were busy with other jobs, Maxwell and the team made time for us because it was an emergency and got started quickly. It turned out that two feet of the main drainage pipe was completely broken, and the main house trap was missing. Previous owners had even cemented over the trap, along with some other strange old plumbing issues. Maxwell handled everything without worry, digging up the basement, finding the trap, clearing the blockage, and putting in new pipes. Throughout the whole job, they were understanding and flexible, especially since we had two small kids and nowhere else to go. It was a lot of work, but the price was very fair for everything they did. We are really grateful and won't use any other plumbers in the future.

Luke & Sons Plumbers LLC really looks after their customers. My wife and I have called them out a few times. The first visit was for a major sewer line issue, and they responded quickly, gave us an estimate, and fixed everything fast. They helped us save money by not pushing extra work that wasn’t needed. We’re very happy with the quality of their plumbing repairs and would recommend them to anyone who needs an experienced plumber. Maxwell and the rest of the crew provided fantastic service.

Our main line got clogged, so we called one plumbing company first, but they couldn’t figure out what to do and left us without a solution. We then reached out to Luke & Sons Plumbers LLC. Howard and Devin showed up quickly, and within minutes, they figured out how to clear the clog and got the drain flowing again. They handled a pretty big mess during the job but made sure to clean up everything before leaving. On top of that, Howard noticed our outdoor faucet had a small leak and kindly replaced the spigot for us, free of charge. The whole experience was smooth and professional. We’re definitely sticking with this company for all our plumbing needs in El Paso!

We had a leak in the main water line coming into our house, and it was making our water bill go up fast. After reaching out to several plumbers, only this company got back to us. They offered a fair estimate, so we decided to have them handle the repair. Brent showed up right on schedule, did a solid job fixing the leak, made sure everything was cleaned up when he finished, and the final bill matched what was quoted. The whole experience was smooth and professional. I’d definitely call them again for any plumbing issues and will be recommending them to friends and family.

i had a major water leak at my townhouse in el paso, and after calling around, this plumbing company was the only one willing to come out on a sunday. my home warranty didn't have any plumbers available, and the first company i called just said they didn't have the right tools and would come back the next day—even though water was still leaking everywhere. i decided to give these plumbers a call after reading a good review, and i'm so glad i did. howard showed up fast, found the leak, and got it under control right away. he worked hard to minimize the water damage that had already started to spread while i was waiting for other help. if it weren't for howard and the team, my downstairs would have been a mess. if you ever need emergency plumbing in el paso, these are the folks you should call. they really know what they're doing and actually show up when you need them.

I called for help when I noticed a small leak in one of the pipes connected to my tankless water heater. After checking everything out, Devin from the plumbing team discovered the leak was actually coming from inside the unit itself, and it looked like it had been dripping since it was first installed by the developer. Devin went the extra mile and tried to work with the manufacturer to cover it under warranty, but the warranty had just expired and the manufacturer wouldn’t help. Even though it took a few tries to get the right replacement parts, Devin gave me several clear options to fix the problem. In the end, I decided to replace the whole water heater since that was the best long-term solution, even if it did cost a bit more. It wasn’t fun to have to get a new unit so soon, but Devin and the crew were always professional, friendly, and looked out for what was best for me. If you need a plumber in El Paso, I would definitely recommend this team for any plumbing work.

i want to thank Luke & Sons Plumbers LLC and their plumber howard for fixing a tough problem with my tankless water heater. after checking everything carefully, including talking with the water heater's tech support, howard figured out that there was a gas issue causing my heater to stop working. he suggested i call the gas company, and they discovered the home gas regulator was broken, which made the gas pressure go up and down. this could have been a safety concern, so i'm really glad howard was so thorough. after the gas regulator got replaced, my water heater started working perfectly again. i'm grateful howard took the extra time to find the real problem and get everything running safely.

My old water heater finally stopped working, so i looked up luke & sons plumbers llc and checked out their website. since they're local, the work was handled directly and not by some random crew. i reached out through email one evening, and they gave me a call early the next morning. devin showed up by 9:30am, was really polite and professional, and gave me a fair price for a new water heater and the installation. they even had a coupon for $250 off a standard water heater, which was a great deal. the new water heater was installed within a couple of hours. i highly recommend this team if you need plumbing help.

I reached out to a local plumber to get a quote for checking out a problem we had with our shower. Unlike a lot of other plumbing companies, there was no fee just for coming out to take a look. Brent showed up the same day, right on time, and had our shower working perfectly again in less than an hour. The price was very reasonable too. The service was fast, friendly, and budget-friendly. I’m really impressed with how easy and stress-free the whole process was. Highly recommend for anyone needing plumbing help!

brent from luke & sons plumbers llc has come to my house a couple of times, and each visit i've been really pleased with how he handled the plumbing jobs. the first time, my home's pressure reducing valve started leaking, and brent was able to come by the next day to replace it, since i could only stop the leak by shutting off the water main. more recently, one of my toilet tanks was leaking at the bolt connection to the bowl. brent had me send him some photos of the toilet, so he could see what parts he needed ahead of time, and he made sure i had the leak stopped and still had working toilets in the house, so there was no need for an urgent service call. since all my toilets were the same age, i asked him to go ahead and change out the hardware and gaskets for all three. while he was here, i also had him swap out my old garbage disposal with a new one i had bought. he got everything done in just about three hours, charged exactly what he had estimated, and i thought the price was fair for all the work. as long as i live here, i'll always call brent whenever i need any plumbing done!

howard and ryan are our go-to plumbers whenever we need help with residential drain maintenance in el paso. we had a big issue with water flooding our basement, which damaged the flooring and some of the drywall. at first, we tried calling another company to clear the drain, but they didn't have the right plumbing tools and couldn't fix the problem. then we reached out to a different plumbing team, and they showed up ready with all the proper equipment. they were efficient, professional, and made sure everything was working perfectly again. since then, we've called them back for regular drain maintenance, and it's been well worth it every time. they really know what they're doing and make the whole process easy and stress-free. highly recommend!

Our water heater suddenly started leaking, and water quickly spread from the bathroom into the carpeted room next to it. I reached out to a local plumber in El Paso, and they sent over Howard and Devin to help us out. They arrived in under half an hour and got right to work. In just a couple of hours, they had taken out the old, rusted water heater and installed a brand new one. Howard and Devin were fast, professional, and did a really clean job. We’re very happy with the service and would definitely recommend them to anyone needing plumbing work in El Paso.

Over the years, I've had plenty of plumbing work done at my older house in El Paso. Everything from putting in new pipes in the kitchen and basement, removing an old cement laundry tub and setting up a new one, cleaning out the basement drain, installing a kitchen faucet, and putting in a new toilet. At one point, my son-in-law tried to repair the bathtub drain with some store-bought parts, but things didn't go as planned. Maxwell came by and fixed it right up, showing me exactly why those parts weren't the right fit in the first place. He always arrives on time, gets the job done quickly, and makes sure everything is done right. Maxwell takes time to explain what’s happening with the plumbing and how he’s going to tackle it. Plus, he’s friendly and even makes my dog feel special. If you’re looking for reliable and top-notch plumbing service in El Paso, this is the company to call.

We had a leak under our restroom sink at our place in El Paso, so we called for a plumber. Christopher came out the next morning and did a great job fixing everything up. He explained that he might have to take apart the whole sink to replace the pipe, but he managed to repair it without any extra hassle. On top of that, our sink stopper wasn’t working at first, but Christopher took care of that too, and he was really friendly the whole time. The person who answered the phone, Devin, was also very helpful and polite. If you need any plumbing repairs or have a leaky pipe, this is the best team to call in El Paso!

We had an urgent situation one evening when the water line to our fridge burst and started spraying water everywhere. A plumber came out right away, fixed the issue, and suggested a better, long-lasting solution for the future. Howard was friendly and seemed trustworthy, so we decided to have him do the permanent repair, especially since his prices were reasonable. Later, when we had a leaky bathroom faucet, Howard responded quickly again. He took care of the problem efficiently and explained what to expect down the line, including possible costs for future repairs. I always feel confident that I’m getting honest advice and quality work. It’s such a relief to have a reliable plumber I can count on whenever something goes wrong. I wouldn’t call anyone else now!