Plumbing reviews in El Paso, Texas

I recently had a fantastic experience with a plumbing service in El Paso. Brett came out to check on my old and leaking pipes, and explained everything clearly. He let me know the pipes were too worn out for repairs and recommended a full replacement, which made sense after he showed me the issues. While he was there, I also asked about my water heater since it wasn’t heating well, and he suggested an upgrade. They had an opening the same day, and the team arrived quickly to take care of everything. Brett’s estimate on how long it would take was accurate, and the plumbers were professional, efficient, and respectful of my home. The entire job was completed in just one day. The next day, I noticed a small drip under the sink, so they sent Ian over. He found and fixed the issue in no time—he was friendly and quick. This plumbing crew is top-notch, very reliable, and I would absolutely recommend them to anyone in El Paso needing plumbing work.

We had all the pipes in our house replaced, and Brett did an excellent job from start to finish. The pricing was fair and he worked quickly and efficiently. Out of all the plumbers we spoke with, Brett was the only one who actually crawled under the house in El Paso to do a thorough inspection before giving us a detailed quote right after his visit. The whole job was finished in less than a week, and Brett arrived on time every day, kept us updated, and delivered great results. Now our water heats up fast and the water pressure is better than ever. I highly recommend Brett for any plumbing needs!

We had a plumbing problem at our home in El Paso not too long ago. After checking around and talking to friends and family, we were told to call a local plumber. I spoke with Ian, who answered all our questions and was very helpful. We really needed someone for leak detection, and we're glad we reached out. The team was friendly, efficient, and made us feel comfortable right away. Even though it was a big job—replacing all the pipes in our house—they handled everything quickly and smoothly. Brett and his son worked hard and got our water back on in just a day and a half. We're very grateful for their great service and would definitely recommend them to anyone in El Paso needing a plumber!

While remodeling our basement, we hired a plumber to handle the rough-in drain lines for all our new fixtures. The price was fair, but what really made them stand out was the top-notch service. Even though the job got a bit tricky because of some unexpected water issues, the crew took care of everything and made sure the area was actually cleaner than when they started. Ian, the owner, stopped by personally to check on the work and talk through the project to make sure everything met my expectations. I’m planning to use their plumbing services for the next stages too, which is great because I like to do some of the work myself and can count on their expert advice and help whenever I need it.

We had an unexpected plumbing issue when our water heater stopped working right before a family gathering. We tried calling a few other places, but they took hours to respond. Luckily, we found Patton Brothers Water Heaters. Brett and Ian arrived at our house in less than an hour and quickly figured out that our water heater had a very old valve that needed to be replaced. They worked efficiently and made sure everything was running smoothly before leaving. The team was friendly, professional, and really knew their plumbing. We highly recommend their services to anyone needing water heater repairs or plumbing help.

From the very first call to ask about their plumbing services and schedule a visit, everything went smoothly. I was a bit stressed with a clogged kitchen sink and standing water, but Brett, the plumber who came out, handled everything quickly and professionally. Not only did he clear the clog, but he also made some adjustments to improve how our kitchen drains, which really made a difference. My husband, who has years of experience as a master plumber, was genuinely impressed by the work done—a big compliment coming from him! The plumber was friendly, worked efficiently, and truly cared about fixing our issue. Plus, the price was very reasonable.

I was very happy with the plumbing service I received. Brett showed up right on time and was both friendly and professional. My kitchen drain was badly clogged, and my previous plumber couldn't fix it, but Brett got it flowing again without any trouble. He explained clearly what was blocking the drain and even used a camera to show me the buildup inside the pipes that a regular snake couldn't reach. The price was a bit higher than my last plumber’s quote, but the quality of work, honesty, and great attitude made it worthwhile. I feel confident trusting this company for any future plumbing needs, and I’ll definitely ask for Brett if I need help again.

I recently had a small issue with my kitchen plumbing, but I was pleased with how quickly Patton Brothers Water Heaters responded. After checking things out, they decided the kitchen faucet needed to be replaced. The part arrived without delay, and Brett installed it quickly, finishing the job in only a few days. The service was outstanding, and Brett was both professional and friendly throughout the process. This is top-quality plumbing work. The new management is definitely making a positive difference with their excellent service.

After noticing a big spike in my water bill, I discovered the old main shutoff valve outside my house in El Paso was leaking. I started calling around to different plumbers early in the morning, but either they weren’t available or just didn’t want to handle the job. One plumber even showed up without telling me, only to call later and say he wouldn’t do the work. He suggested someone else, but that person never got back to me. I finally got in touch with Patton Brothers Water Heaters, and Brett came out the same day. He checked out the leaky valve and tightened it up right away, which stopped the leak. Brett didn’t think that old valve was causing all the extra water use, so he spent extra time walking me through how to check for other leaks around the house. He even shared some tips on how to track down the problem myself before having to pay for more plumbing work. It turns out the high water use might have come from a toilet flapper I’d just replaced. What really impressed me was that Brett didn’t charge me for the visit or the repair. He said, “Plumbers can get pricey—try to see if you can find the issue first next time.” I really appreciated the honest advice and friendly service. I’ll definitely call again if I ever need help with my pipes or water heater in the future!

We woke up in our El Paso home to a clogged kitchen sink and noticed a leak coming from the basement pipes. I called a local plumbing company, and the operator was friendly and helpful, letting me know a plumber would come out by early afternoon. Brett, the plumber, showed up much sooner than expected and was great! He quickly figured out what was blocking the pipes, explained everything clearly, and gave us an honest estimate for the repair. Brett removed the clog, fixed the leak, and even capped off a section of pipe that wasn't needed anymore. The cost was very fair, and with Brett’s professionalism and fast work, we’ll definitely call them again for any plumbing needs!

Absolutely fantastic service! This is a family-run plumbing company in El Paso that truly cares about doing top-notch work and taking care of their customers. I needed help with installing a new dishwasher, which meant running new pipes and hoses. Ian in the office was super friendly and made it easy to set up an appointment. Brett and another plumber showed up right on time the next morning and handled everything quickly and professionally. They even took the time to check out a few other plumbing issues I had around the house. Both plumbers really knew their stuff, worked efficiently, and the price was very reasonable. They made sure to clean up after themselves and even wore boot covers to keep my floors nice and clean. I’ll definitely call them again for any future plumbing projects!

We recently had some plumbing work done for our kitchen remodel in El Paso, and the experience was excellent from start to finish. The plumber, Brett, was friendly, professional, and easy to communicate with. He took extra time to walk us through what he was working on, explained how our new sink and disposal plumbing worked, and even gave us tips on how to keep everything running smoothly ourselves. Brett made sure we understood our home's plumbing system and what signs to look out for, just in case. He also shared that their team always aims to give customers more value than expected. Everything has been working perfectly since the job was done, and we highly recommend their plumbing services to anyone in El Paso!

Ian and his crew arrived right on time, treated our home with care, and kept all their plumbing tools and materials neatly organized during the job. They explained in detail how our new tankless water heater works and made sure to test every faucet in the house to confirm the hot water was running smoothly. Ian was friendly, easy to communicate with, and very professional throughout the process. I highly recommend Patton Brothers Water Heaters for anyone needing plumbing work done. Later, Brett came by for our annual plumbing inspection. He was punctual, courteous, and professional. Brett flushed, cleaned, and refilled our tankless water heater, then checked all the sinks, drains, and valves to make sure everything was working perfectly. He also gave helpful advice on areas that might need attention in the future due to normal use. We felt very comfortable having him in our home and appreciated his plumbing expertise.

The plumbers did a fantastic job finding and fixing my water leak. They worked hard to keep the costs down and explained all my options. After checking my pipes, they figured out that the main water line needed to be replaced. Brett and Ian handled everything with real skill and care. They called before coming every day and made sure I was always in the loop. The new main line was installed quickly and the quality of their work makes me feel confident about my plumbing now. I’m very happy with the service and wouldn’t hesitate to recommend them to anyone in El Paso who needs a reliable plumber.

Hello, I'm a partner in a strip mall that houses two restaurants. This often results in a lot of grease that clogs our main sewer line. We had a significant blockage recently, and a plumbing service came to our aid within 24 hours. Maxwell and Brent were on the job, rodding and jetting for a considerable amount of time. They were incredibly professional, and their services were reasonably priced. They managed to get the job done efficiently. We've been operating since 1968 and have worked with numerous plumbers over the years. But without a doubt, this plumbing service is the one we will continue to work with in the future. We've been dealing with Christopher, the owner, for years now. He's proven to be very dependable and honest. A big thank you to Christopher, Maxwell, Brent and the entire team for their commendable work. We genuinely appreciate it.

Our home, built in the 80s, required a fair amount of plumbing work, and we're thrilled we discovered Luke & Sons Plumbers LLC. Over the past month, they've completed four different jobs for us! They efficiently removed an outdated toilet, replacing it with a new one, fixed a damaged shower arm, cleared a blockage in our kitchen sink, and uncovered the kitchen line clean-out that had been obscured by stucco. They then performed a high-water pressure cleaning of the pipes. The team, including Howard, Devin, and Brent, are all professional, approachable, neat, and punctual. They typically manage to schedule us in a couple of days after we make an appointment, always show up on time, and do a speedy and excellent job. The cherry on top is that their rates are significantly lower than their competitors. For instance, the cost they charged us to replace the old toilet was merely a third of what another local company quoted us! We have plans to employ their services for more plumbing work in our El Paso home and we highly recommend Luke & Sons Plumbers LLC to others!

my hot water heater started leaking on a sunday morning. i called luke & sons plumbers llc. christopher answered my call and had a plumber get in touch to guide me through shutting off the system. we set up an appointment for monday morning. howard, the plumber, called right away on sunday. when i couldn’t figure out how to shut it down, he came over that day, turned off the system, and drained the water. the installer, maxwell, called when he was on his way and arrived at 9am monday. he put in the new unit and left my garage even cleaner than before. this was my first time working with this company, and even though i wasn’t an existing customer, they treated me with real care and professionalism. i highly recommend them for any plumbing needs and will definitely call them again for other work around the house.

Howard, Maxwell, and Ryan from our plumbing team were simply outstanding. Previously, we had a negative experience with another plumber who missed several appointments. However, when we contacted this new team, they promptly set up an appointment within a day. They even proposed an immediate service, but our situation was not urgent. True to their word, they showed up the next day within the agreed upon time slot, giving us a 20-minute warning before their arrival. Upon reaching, they introduced themselves at the door, dressed in identifiable uniforms. They took the courtesy of wearing disposable coverings over their shoes as they entered our home, which is an appreciated gesture from a plumber. They efficiently carried out the necessary work on our bathrooms, and made sure to discuss our options with us before starting any work. What stood out was they had a carpet rolled out to lean on while working, and even sprayed a freshener leaving our bathrooms smelling better than before! In addition, their truck was well-stocked with hundreds of parts for almost any standard plumbing job. This might be an extra expense for them, but it certainly provided us with professional and efficient service. We would highly recommend this plumbing team to anyone in need. They have definitely become our go-to plumbers for life!

Devin and his team installed a tankless water heater to replace my two old tanks in the basement, one of which was starting to fail. They worked fast and kept everything tidy. Even though the old water heater had been leaking and caused a big mess with rust, they cleaned it up so well you couldn't tell anything happened. They also retrofitted the vents and got my new system running quickly, so I didn't have to go long without hot water. Devin was honest and took the time to show me how to use the new heater, even mentioning some Wifi add-on options I could get later if I wanted—there was no pressure to buy anything extra. I really appreciated getting a good product and the right solution for my home. Awesome plumbers to work with!

I recently had a garbage disposal replaced. When Maxwell showed up, I explained that I wanted to replace my old disposal because I thought it wasn’t working anymore. Instead of rushing to replace it, Maxwell managed to get the current one functioning again, which gave me the chance to save some money and hope it would keep working. I was impressed with his approach since he didn’t just jump to what would be more profitable for the company. I appreciated having the choice. He replaced the disposal quickly, and I was very satisfied with the service. A few days later, I discovered a leak in my garage. I called to see if someone could come out to check it since I had just had work done and thought it might be related. The person I spoke with was very responsive and arranged for Maxwell to come by after finishing his current job. When he arrived, he quickly identified that the leak wasn’t from the disposal but was actually coming from the faucet next to it. He fixed the leak by putting a new cap on the pipe and sealing it. Even though the leak wasn't connected to the disposal replacement, he didn’t charge me for the extra visit, which I truly appreciated. Maxwell also connected me with a service that assessed the water damage. I’m glad to say that I will choose this plumbing service for any future needs and wholeheartedly recommend them!

i wish i could give more than 5 stars. our water heater started leaking and we needed two 50-gallon tanks for our plumbing system. after getting a high estimate from another company, i called for a quote. brent gave us a price that was much lower than the others. we decided to hire them. brent and the team arrived right on time and finished the job in less than two hours. the final bill was even less than we expected. they were friendly and acted very professionally. we are very satisfied and will definitely call them again for any plumbing work in the future.