Plumbing reviews in El Paso, Texas

Our water heater went out yesterday so we had no hot water. We called in the morning around 9 and by 11:30 we had a brand new water heater installed. Isiah and Tony did a great job. Amazing customer service and they answered all of our concerns.

Recommend this company and Quin for a professional and complete service. I got my water heater replaced on a Sunday. Job took about 2-3 hours and Quin even found a small gas leak that who knows since when we had in our line. Overall great service!

Quin & Tony showed up on time, with enthusiasm & ready to help. They were able to diagnose & fix the issue very quickly. Besides being quick, they were thorough & even educated me a bit on some DIY questions I had.

I'll never call another plumber - Quin and his crew are the people you want.

An added bonus is they are not owned by private equity or any firm on Wall Street - so you're not just another number & their prices are fair & reasonable.

The water heater went out during the holidays. Called Plumbing Guys and they said they could replace it same day (did not expect that this time of year)!

Isaiah and Tony were amazing! Not only were they courteous and professional, they were also experienced and knowledgeable. They make an outstanding team. They took great care not to damage anything inside the house. They completed the installation and educated us on water heater care to prolong its life.

Would definitely use Plumbing Guys in the future and will recommend to any friends or family in the El Paso area!

I called the plumbing guys for an emergency water heater issue. They worked with me to set up a time that worked for me. They arrived on time and walked me through the issue. They sent two techs, Isiah and Tony, and both were very knowledgeable. They told me what needed to addressed and were able to get the job done faster than I expected. The cost of the job was around what I expected to pay. I am quite happy with the final result. I would recommend this company to anyone having issues with their plumbing. Thanks plumbing guys!

Plumbing Guys of El Paso replaced my water service line from the meter to my garage, along with a new shutoff valve. The job was done thoroughly and with care — they bored under the sidewalk instead of cutting it, restored my rock yard nicely, and made sure everything was left clean and functional.

The pricing for the replacement was fair, and I appreciated that when we ran into a few unexpected challenges, they worked with me to find solutions that kept my water on and the project moving forward. They also extended my warranty, which gave me extra peace of mind.

Overall, I’m satisfied with the quality of the work and the way they handled the job. With just a little more consistency around scheduling and communication, they’d easily be a 5-star company.

My experience was fantastic right from my first phone call all the way to when the plumber showed up at my house in El Paso. I was dealing with a stubborn mainline blockage, but they responded quickly and came out the very next morning to help. Brett was able to clear out the drain using a plumbing snake with a camera, which helped find tree roots growing inside my pipes. Even though we decided to take care of some of the repairs ourselves, Brett found the exact problem spot, which made things much easier for us. He was very professional and upfront about the costs, and the prices were fair. I highly recommend their plumbing services and will definitely call them again if I need help in the future.

I had a really great experience with this plumbing company when my water heater started leaking. After getting quotes from several plumbers, their price was definitely the most affordable. I called and spoke to Brett, who patiently explained every step of the process and answered all my plumbing questions. He even suggested I check if my old water heater was up to code, which it was. Later that same day, Brett followed up to make sure he could schedule the installation at a time that worked best for me. On the day of the installation, the plumbers arrived right on time. Two knowledgeable and friendly guys showed up ready to work. At first, they noticed they brought a tall water heater instead of the shorter one I needed for my home, but one of them stayed to start disconnecting the old unit while the other quickly went to get the correct size. The whole replacement was finished within an hour, and everything went smoothly. I really appreciate their professionalism and prompt service. Highly recommend these plumbers for any water heater or plumbing needs, especially if you want great service at a good price.

I recently reached out to Patton Brothers Water Heaters because I needed another opinion on a plumbing estimate for some broken pipes that had caused water damage in my home. From the moment I spoke with Ian in the office, everything went smoothly. Brett and Ian came out to my house and were very friendly, professional, and explained everything in simple terms. They took a good look at the problem and gave me a clear estimate with two different options for fixing it. They also left me with a brochure, which Brett kindly went over with me, and gave me a business card for future reference. After this first visit, I decided to hire them for the repair since other plumbers either didn’t show up or wouldn’t even come out to take a look. When Brett and Ian returned to do the job, they were polite, careful, and made sure to do the work right. You could really tell they cared about getting everything fixed properly. The price for the repair was much lower than another quote I got, and they finished the job quickly and without any hassle. It was a pleasure talking with them while they worked, and I appreciated how easy it was to communicate with everyone. I highly recommend this company and will definitely use them again for any plumbing needs in my home.

ian and brett did two plumbing jobs for us in el paso. first, they replaced our bathtub, shower, and shower enclosure. then, they worked on our kitchen, putting in a new sink, faucet, and garbage disposal. we did have a small issue with the shower faucet, but they kept coming back until everything worked perfectly and we were completely happy. the whole time, ian and his crew were professional, friendly, and easy to talk to. when they finished, they cleaned up so well, the place looked even better than before. i definitely recommend them for any plumbing work. we’ll call them again for sure.

i can't say enough good things about ian. he showed up at our home for an emergency plumbing call and did an amazing job finding the leak. not only did he figure out the problem quickly, but he also fixed it right away and stayed super calm even when i was a bit stressed out. this was honestly the best plumbing service i've ever had. plus, the price was way less than i expected, which made it even better. i highly recommend this team for any plumbing work. they also fixed a leaky valve for us before and replaced our sump pump, and both times the cost was very reasonable.

If you ever need a plumber and feel lost about what to do, Brett is the person to call. He picked up the phone right away, listened carefully to my plumbing issues, and showed up at my house in no time. After a quick chat, I could tell Brett was not only skilled and reliable, but also friendly and respectful. He got right to work and cleared up our stubborn clogged drain fast, so everything was running smoothly again. Brett even explained what caused the problem and gave us helpful tips to prevent it from happening again. The cost for his service was surprisingly affordable too! We were so happy with the work that we shared his contact info with friends and neighbors. Highly recommended for anyone needing a trustworthy plumber!

i needed a plumber in el paso after trying to fix a leaky shower faucet myself and making things worse. thankfully, they sent brett to help out. brett was not only friendly and professional, but he also clearly knew his plumbing, with lots of experience under his belt. the plastic casing around my old shower cartridge had melted and gotten stuck in the pipe, making it a tough job. while replacing all the plumbing parts would have been expensive, brett was determined to help me without going that route. he had several tricks and plumbing tools ready, and he patiently worked for over an hour, carefully removing the broken cartridge bit by bit without damaging the pipe. i really appreciated how brett went the extra mile for me when other plumbers might have just pushed for the more costly solution. if i ever need plumbing help again, i’ll definitely ask for brett. the company should be proud to have someone like him on their team.

We had a great experience with Patton Brothers Water Heaters. When we had a plumbing emergency on a Saturday afternoon, Brett showed up at our home in about 30 minutes after we called. He quickly figured out the issue—a clogged pipe between our house and the street was making our downstairs toilet overflow—and had it fixed within another half hour. The price for the emergency service was very fair, especially for a weekend call. Brett also took the time to explain some possible future problems we might face with our outdoor pipes, like tree roots and a low spot in the yard, and even gave us tips on how to check on these ourselves before calling for more work. He mentioned that if we ever needed to replace pipes or get permits, we could reach out again for help. We’re really happy with the work and will definitely call again for any plumbing needs. Highly recommend!

After my water pump tank was stolen in El Paso, I needed a reliable plumber to help me out. I called a local plumbing company, and they quickly replaced the tank. A few days later, I noticed the water was pulsing and it even shut off during my shower. I reached out again, and Brett from the team came out the next morning. He found a partial blockage in the line and fixed it right away. Brett was very professional and clearly cared about doing the job right. One morning, I lost power and the light in my pump house went out. The water I had left running to keep things flowing stopped. When the power came back, my pump motor was running but there was no water coming out. I called the plumbing company and the office connected me with Brett. Even though he couldn’t fix it that same day because he didn’t have all the parts, he kept me updated and made sure I knew what was going on. He returned a couple of days later and finished the repairs, making sure everything worked perfectly. Brett was very dedicated and went above and beyond to help me out. I’m really grateful for their excellent service and quick response every time I called.

We've had our home serviced several times by Patton Brothers Water Heaters, and every visit has been great. The first time, Ian came out to replace the pipes that connect our house to the city water line. Not long after, we found out that tree roots had gotten into the pipes, which caused problems with all our sinks and toilets. Ian handled the repairs quickly and made sure everything was working again. He even took the extra step to plant grass seed where he had to dig up the yard, which was really thoughtful. Since then, we've had him back for a few smaller plumbing fixes, and each time he's been polite, right on time, and got the job done without any hassle. We're really grateful for such reliable plumbing service, especially in the Texas heat when you need water running smoothly!

I recently discovered a puddle on my floor and a water stain on my ceiling, so I realized I needed a plumber right away. Since I hadn't dealt with plumbing issues before, I started searching online for local plumbers. The first good thing I noticed was that when I called, someone actually answered the phone right away, which was a big plus since other places just had me leave a message. They were able to send someone out to my home pretty quickly, which I really appreciated. Brett and Ian arrived, found the source of the leak (which wasn’t easy to spot), and took care of it. Both plumbers were friendly, helpful, and acted very professionally. The whole process was smooth, and I’m happy with the results. I’d definitely recommend this plumbing service to others and would call them again if I need any more work done.

i've called on these plumbers for several years now to pump out my old septic tank, and every time, they were right on schedule and really friendly, even with such a messy job. when it was time to upgrade to a new aerobic treatment system, i trusted them to handle the installation. brett in the office was super helpful, and even though there were a few challenges, they always explained things clearly and kept the project moving. they worked hard and made sure my yard looked even better than before they started digging. if you're thinking about getting a new treatment system or need septic work, i definitely suggest reaching out to these folks. every big plumbing job can have its bumps, but they made the process smooth and stress-free.

I had a clogged shower drain that kept me from using it for a whole week. After calling a local plumber in El Paso for their advertised drain cleaning service, Brett came out and worked hard to find the problem. When things took longer than expected, he brought in Ian, who explained all my options and costs clearly. Both plumbers were friendly, professional, and made sure I understood what was happening every step of the way. In the end, they got my drain flowing smoothly again in no time, and the price was reasonable compared to what I expected. If you need a reliable plumber in El Paso, I definitely recommend them for any plumbing or drain cleaning needs.

When I noticed a small leak in my plumbing at my home in El Paso, I decided to call the same plumbers who had done the work during the previous remodel, even though I was technically outside their usual service area. They still made the trip out, which I really appreciated. Ian came by, checked everything thoroughly, and discovered the leak was coming from a short section of old cast iron pipe left over from the remodel—not from any of their previous work. Instead of suggesting an expensive full replacement, Ian figured out a way to repair just the problem section, saving me both time and money. As soon as the right part arrived, they got the job done quickly. The whole team was friendly, professional, and made sure to clean up everything before leaving. They even tested my water pressure and let me know about another part that might need attention in the future, but there was no pressure to fix it right away. Even though I’m outside their normal area, I’d definitely recommend these plumbers to anyone in El Paso looking for reliable and honest service.

The plumbing team did an outstanding job! I had a water leak in my hallway ceiling in El Paso, so my property manager called out a plumber. The first crew found the leak but couldn’t fix my PEX pipes. A couple of days later, the leak got much worse and soaked a big area of the ceiling. I sent a photo to my property manager, saying it was urgent and needed a plumber who works with PEX. They quickly sent Brett out the same day to check it out! Brett was incredibly hardworking, going back and forth from my hallway attic crawl space to the front porch, turning the water on and off as he worked to fix the pipes. He probably ran a marathon just doing his job that day! Brett said fixing the leak would need a special part, so his boss brought it over right away. While repairing things in the attic, Brett’s flashlight fell through the ceiling because the drywall was so soaked, but he cleaned everything up before leaving. He taped over the hole to keep things safe for me and my family until the ceiling could be repaired. The plumbers were prompt, careful, and cleaned up after themselves. I’m really pleased with their service and highly recommend them to anyone in El Paso needing plumbing repairs!