Reviews of local pros in El Paso, Texas

4.5 based on 12441 reviews Back to the listing
    1

    This company is a scam!! We decided to contract Dorian construction group because Miguel committed to completing the project (pool and backyard landscaping) in 3-4 months. We agreed to move forward and stressed many many times how important it was that this project be completed as our son has cancer and we wanted to enjoy the summer in our backyard because we are limited to what we can do. Originally they were quick to break ground but after they received the 3rd payment (which we unfortunately agreed to pay because Miguel stated they needed the money to move forward even though the work was not complete), things halted. When I would mention that he said the project would be completed in 3-4 months, he would just say that a completion date was not in the contract. I’m pretty sure this is his pattern given how many litigations there are against him. You won’t find anything against Dorian Construction group, but I encourage you to look them up under his name and you will be surprised. After 9 months of the project not being close to completed and summer ending, we decided to cancel the contract. The work (or should I say what was NOT done) was so surprising. Miguel lied to us that irrigation had been run, it was not. Instead, he had a company come in and fill our entire backyard with rocks while we were away for my sons surgery and radiation. He also had them cover the trench that irrigation was to be ran and then told us that it was done. The company he hired to do the work confirmed what he told them. The auto fill for the pool was never completed, instead, they just cut the pvc pipe and put concrete over it. There was never a pool decking ground ran, and if it was.. they never had it inspected. The pipes for the pool were crossed and not laid correctly. The plumbing pipe was not to code. The gas line was not up to code. The spa was 51” deep vs the standard depth. And when we asked to have it corrected, they said they could not add extra concrete to fix the depth and seat height. The concrete pad for the equipment was very small and needed to be doubled in size. The 30x10 pergola that was put up did not have hurricane ties or brackets. It only has nails. The turf for the play area is the cheapest turf on the market. Which is surprising because our project total was $150k. Overall, we are so happy we had someone else complete our project. If you want to be scammed out of money, get low quality uncompleted work, and have someone else come in to finish the job.. then I encourage you to go with Dorian. But to save you time, money, headaches, and sanity.. please please stay away from them!!

    3

    Miguel Mercado has been customer service oriented and his goal is to ensure that his customers are happy. The process took about 3 months to complete.

    We went through phase 1 (outline of the pool, digging, plumbing) in less than 2 weeks, phase 2 and 3 took much longer than anticipated.

    Since I have established landscaping, my yard was destroyed by the bobcat and equipment, the brick laid out in our yard has been affected and the sprinkler system as well. Note that the customer is fully responsible for replacing and repairing any damages. This issue may very well be the case with all pool builders. I'm pointing this out so customers know what to expect.

    Overall, I had a decent experience with the contract employees that Dorian Construction used, the pool looks great and I am looking forward to many bbq's and family pool parties.

    5

    Good experience overall. The house was fully painted, work was done properly, and the team was easy to deal with. Recommend.

    5

    They made a pond in my backyard here in the westside and it was a extremely fast and nice time working with Miguel. 100% recommended cant wait for my waterfall

    5

    Like most people I got multiple quotes. Some showed up and some did not, some said they couldn’t do this or that. But Miguel with Dorian construction was congenial and was willing to work with me no matter what my project entailed. I couldn’t be more satisfied with his work and his ethics, if I was to do another pool, he would be my first choice.

    5

    We had a great experience with Dorian Pools and Construction in El Paso, Texas. From the first conversation to the final result, everything was smooth and stress-free. The team was friendly, honest, and really knew what they were doing.

    They walked us through the entire pool build, answered all our questions, and made sure we felt comfortable every step of the way.

    5

    I’ve seen their work and I was really impressed. You can tell they know exactly what they’re doing. The quality of their pools looks amazing and very well done. I would definitely recommend them to anyone looking for a reliable pool company.

    5

    Amazing Experience with Dorian Construction -- Pools & Waterfalls From the very first moment I reached out to Dorian Construction, I knew I was choosing a company that truly cares about turning dreams into reality. Their team didn't just build a pool and waterfalls -- they transformed my backyard into a stunning outdoor oasis that my family and I absolutely adore.

    Their commitment to custom design and attention to detail went far beyond anything I expected. What impressed me the most was their collaborative approach. They listened carefully to all of my ideas and preferences, and worked with me every step of the way -- from planning and design to construction and finishing touches. The end result is not just a pool, but a space that feels natural, elegant, and perfect for relaxation, family time, and entertaining friends.

    If you are looking for a company that exceeds expectations, delivers exceptional quality, and creates outdoor spaces that feel like paradise, look no further. Dorian Construction is the real deal -- you won't be disappointed!

    5

    Dorian and Construction absolutely exceeded our expectations. From start to finish, their professionalism, communication, and attention to detail were top tier. They didn’t just “do” our backyard, they designed the layout, constructed everything from the ground up, and brought the entire vision to life.

    The transformation was incredible. The quality of the work, the flow of the design, and the final result truly speak for themselves. You can tell they take pride in what they do and care about delivering results that go above and beyond.

    If you’re looking for a team you can trust to handle your backyard project the right way, I 100% recommend Dorian pools and Construction. Amazing work and an even better experience.

    5

    Jimmy Garza Water Removal Service was done in a professionally and prompt way. I highly recommend this company.

    5

    Very professional and supportive love this company thanks Jimmy and Candy for everything.. Michelle from PHCC

    1

    Unfortunately never have the opportunity to work with company. Tanya. I don't know if she is a receptionist, never schedule my appointment. After waiting for
    over an hour and call to verify if they will come Tanya didn't find information on my husbands name or address and she didn't even recall speaking with my husband. Unfortunate.

    5

    Jimmy Garza Emergency Water Removal team in El Paso always
    help with my water extraction jobs,thank you so much from Citywide Morales Plumbing

    5

    Outstanding Customer service! Been using Jimmy Garza for many years now and me and my family appreciate everything they have done for us.

    5

    Tony Martinez & Bryant Guerra will highly recommend this company to anybody with need of help of any water damages and services very highly recommend, respectful people including the owner and candy they will take care of your water damage at any time and there service is on time as soon as you need them.

    5

    Jimmy Garza was not only professional to the initial phone call but made my problem their problem. They were able to pinpoint the issue and provide a solution that was to not only take care of the issue but also my safety.

    5

    I returned to my office one day and I found a busted pipe near my 3 floor building bathroom had flooded all floors below. It must have happened during the weekend and to my surprise, all of our carpet and walls were soaked. Luckily, when I immediately googled Emergency Water Removal El Paso, Texas, I found Jimmy Garza Emergency water Removal, among 2 other companies. I called all 3 and fortunately, Jimmy Garza and his company were not only the first to respond, but also were so punctual and professional that my worry and strife on the entire situation were put at ease. I was not only worried about the soaked office building, but about possible mold forming inside the walls, paying for the issue and more importantly being able to continue with my office and being able to stay open, running, and profitable through this ordeal. Jimmy not only solved my issue, but acted more as a consultant than just a person trying to get a job. He explained how for me to file my insurance claim, explained how the water not only needed to be dried from the floors, but also from the walls and in between the walls especially, he was so professional that my office was able to stay open and Jimmy Garza emplaced his drying units in places where we could continue to function.

    I would love to tell Jimmy Garza Emergency Water Removal, thank you for such a great and professional job.

    J. E. Diamante
    CEO, Zapasa Capital Management

    5

    I would highly recommend them for any restaurant need. We called for a emergency and they were professional and explained the entire service and profinded photos before and after. i was highly satisfied.

    1

    Absolutely disappointed in the type of company that would handle their business in this manner. Friday I called due to an overflow emergency that left inches of water on the floor. At 2 pm I was told they have a guruntee or less than 90 minutes to be at the property. Well 2 1/2 hours later the tenants had already left the property and the guy finally shows up. I told them they were over 1 hour late and I would try and reschedule. I called first thing Monday morning at 8:30 am to set up a time for 3 pm. The appointment was confirmed well ahead of schedule and at 2:30 I received a call that they would have to cancel and reschedule for the next day due to a water “emergency” as if this was not an important appointment. Not only did they not show up on time Friday but they completely flakes out on Monday. I still have yet to speak with the owner or “manager” himself and was told all of this by the staff. I still have yet to receive a call back for any type of rescheduling which I immediately tried contacting another company. Overall completely disappointed in how they handle anything

    5

    Walking in to work on Friday morning the last thing one would expect to see is water all over our clinic's floor. One of the pipes leaked water over night and we had clients coming in that morning. We called several places to get someone to come out to disinfect and steam the carpets, but were shocked that none could come out the same day. We called Jimmy's emergency water renewal and they arrived within 30 min gave us a quote and started the job right after we agreed on the price. Excellent and fast service, plus whatever they cleaned with left the offices smelling like fresh citrus. On behalf of our clinic's staff and clients thank you for your work!

    5

    The best company to service your restoration needs. Also great carpet cleaning service. Very well educated in their field. Great interaction with homeowners. Always fair and honest. Highly recommended to everyone I work with.