Reviews of local pros in El Paso, Texas

Jorge and his team did an amazing job converting my elderly parent’s house from a legacy swamp cooler to a refrigerated system. They worked fast and did amazing clean work. They explained the thermostat operation to my parents and included a 1 yr of filters. I was beyond impressed. Very reasonably priced.

Well, I usually do not leave reviews but Alamo is an exception. I'm truly satisfied with their service. He visited my house in an hour after i called for my non working ac during a hot day. He checked meticulously in and out of house and offered different options. Installation was done right next day ON TIME. I am 100% recommending Alamo with their great service.

I had Alamo install two AC conversion units at my mother's home. One installed in the spring of 2023 and the other in the spring of 2024. Both units have been working great. This a very professional and knowledgeable group of technicians that work diligently to get the job done. Their pricing is reasonable and their customer service is excellent.

I have utilized this company on multiple occasions and have consistently been impressed by their professionalism and reliability. They arrive punctually, are well-prepared, and demonstrate a high level of expertise in their work. The quality of service provided has been excellent each time. I highly recommend this company to anyone in need of HVAC system services.

While on the search for someone who could do an emergency repair on one of my inoperative A/C units for my two-level home, I went on a search for a local well reviewed specialist that could assist. I found Adrian with Alamo Hvac. I requested a quote via their online application. The online quote process was simple and as my request was made late in the day, after business hours, they contacted me early the next morning…seemed as if this was done as soon as they opened. Arrangements were made to meet with in the hour that same day. My issues were discussed, recommendations were made with extensive knowledge regarding the root of the issue and the necessary means to rectify. Everything was explained in detail which I appreciated very much. Adrian was extremely knowledgeable, professional and understood my urgency during these extremely hot days, which would only get worse as my family and I already attempted to sleep in an internal temp of 89 degrees the previous night. Repairs were made bright and early the next day, not even 90 minutes to replace the entire external condenser unit with a brand better than the generic stock unit that came with the house upon purchase. It was up and running in no time. A big THANK YOU to Adrian and his crew for addressing my emergency. As this was an emergency due to the heat, Alamo Hvac was the first to respond out of 3 other well reputable and reviewed companies…even up until now I haven’t heard from the other 2. Alamo Hvac has earned my loyalty going forward due to their professionalism, response to urgency and competitive pricing.

Side note: I have had 2 other companies reference non existent issues in order for me to pay for a full HVAC replacement. I am blessed to have waited on accepting the other offers in place of Alamo Hvac as they identified and repaired the issue in less time than I spent talking to the “Competitors”. Thank you, Adrian and Family!!! You have earned my business for life.

Picture: Old unit right. New unit left

I was completely impressed with everything about Jorge Alamo and Alamo HVAC. Called them this morning and he was at my house within the hour. He had the unit repaired and running in under 15 mins. Professionalism and expertise at it's finest. I will be contacting only them from now on and recommending them whenever the opportunity arises.

Excellent service, great pricing. Very professional and highly recommend. Jorge and his Crew installed a new HVAC system in my home seamlessly.
Thank you guys!

Very happy with their service.They were on time, friendly, and did a great job. Everything was explained clearly, and the work was done quickly.I would definitely recommend them.

I was impressed with how quickly Alamo HVAC responded—Jorge called me back within 20 minutes of my appointment request and arrived just 20 minutes later. He was very professional and had my AC up and running in no time. Great service!

Hello Everyone, if you have A/C problems call Alamo HVAC ASAP. I called and spoke to Jorge. He said he could have someone out in 30 minutes. In less than 30 minutes Adrian arrived at my house. I explained the problem. He tested the suspected electral part. Part was verified bad. He replaced it and my A/C started working great again. These guys are fast and efficient. Thank you Jorge and Adrian. July and August are the worst months for the A/C to stop working. I'm sure you guys are very busy. Thank you for fitting me in and getting my A/C back up and running! Great pricing as well!

Highly recommend Alamo Air for your HVAC needs. They were timely, reasonable, & exceptionally professional. I appreciated their quick response & efforts to have our A/C issues addressed. By far the best A/C business we have come across in El Paso!

Had initially submitted an online request for an appointment due to my AC short cycling. Hadn’t received a call back by the 2nd day so I called and left a voicemail before open hours to give it another chance as my AC stopped cooling and I needed help ASAP. I then received a call within the hour to make an appointment and go over the AC problem. Another hour later, Adrian showed up at my door ready and willing to take care of the problem. AC was frozen solid and needed Freon. Ok no problem. He filled it up and he noticed the motor was not working as well as it should. I moved in less than a year ago and I know the previous owners were not up to date with the required maintenance. He checked for any AC warranty and of course my warranty ran out. So now I needed a motor. With no other options, I trusted Adrian and had a new motor installed. After working on my AC for about 5 hours, my AC is back up and running perfectly. Adrian was respectful, responsive, knowledgeable, and very helpful. I thought the price to fix everything was a little much however, I am sitting quite comfortably on my couch with the AC working as it should. I have Adrian and Alamo HVAC on speed dial with no hesitation or question on calling on them for any further issues. I’m also ready to immediately recommend their services. Thank u, Adrian and Alamo HVAC!

Jorge was a great help for many years since I been a homeowner. He’s professional and very knowledgeable about any and all issues I have experienced. He guided me today on a power issue when I was trying to upgrade my thermostat. Awesome company!

Mike was absolutely fantastic! Got our new pump installed in less than an hour and the service was top tier! Highly recommend 10/10!

I contacted them Sunday night because my AC had gone out. They were there to diagnose the problem the very next morning and were able to get the parts to repair it within 24 hours of diagnosing the problem. Awesome customer service and really professional techs make it very easy for me to call them again if I ever have issues and to recommend to anyone I know.

Installation was mediocre at best. The crew left a lot of holes in the roof that lead to leaks later on. Mike has been unresponsive to my AC issues lately and does a poor job with paperwork, ie warranties, invoices, etc.

Los jovenes nos atendieron súper bien , fueron puntuales y nos explicaron todo el procedimiento de la reparación. 100% recomendados

Elu M was very professional.

Changed out electric plug. Jesus was great.

Highly recommend,
Jesus is very professional,i will keep using them!

Elu M was very helpful and professional. Highly recommend them.