HVAC reviews in Euless, Texas

I have been with them for years. Very happy with there service techs very clean very nice people to work with Peggy the boss is also very friendly and to the point you will never overpay or get robbed by these people for sure 10 out of 10 all the way

I am so happy to finally find an honest and trustworthy A/C company. I had a difficult and tricky problem with our heat where it would blow cold air for no reason, and A/C Lady fixed it! The technicians were knowledgeable, helpful, and friendly. Thanks Sam, Nick, and Daniel! Old fashioned values go a long way.

When I had an emergency with my air conditioner and heating I called AC Lady and this company has saved my life!! each and every employee is top of the business. I have never experienced such an amazing , honest, caring company -Peggy and Melissa are wonderful ladies to trust your ac with. The world needs more people like them.

I've been a customer for about 20 years. Peggy and her workers have always been great!

I cannot say enough about Peggy and her team - The Daniels, and Melissa, and others I don't have names for. In one day they were out for an estimate, then returned the next day for a complete install. Put me at ease, explained all the things, and were friendly and I never once felt pressured or taken advantage of. I will recommend AC Lady every time! They came SO PROMPTLY! They communicated every step of the way. Just fabulous! Pricing was quite fair for the work - and boy was it done neatly and quickly. very thorough.

From 2024: I will echo other reviews: AC Lady is wonderful. They came out on time, and immediately found the issue with my AC. An appointment was scheduled. They showed up on time and began working.The problem was fixed, but there seemed to be an additional issue. The owner came over personally to look into the issue.

After some trial and error, the issue seemed to be resolved. The owner told me that, if I had any problems, call her immediately. At about 6:00 pm, the unit stopped. I called, intending to leave a message. The owner answered, and said that she'd be back over in a moment. What service. She came over, and with a couple of trips back up in the attic, she discovered the problem. It was unrelated to the work that had been done. She fixed it on the spot, and the system works perfectly.

This was above and beyond. I did not even get charged for the extra work. Honesty and service are hard to find these days, but not if you call The AC Lady. This company is excellence and professionalism personafied.

Update 7/21/25
I had a leaking condensation drain in my AC unit. Miss Peggy and Sam, from AC Lady, came out next day and fixed it immediately. This is the most honest, professional and trustworthy company with whom Ii have ever done business. Many thanks to these folks.

Absolutely IMPRESSIVE!! Definitely recommend.
Several people referred AC Lady to me and I will only call them from now on. 'Sam' immediately figured what the problem was and took the time to verify it by calling the manufacturer's tech support (electronic computer gadget stuff). The most impressive, he took it upon himself to check my units warranty (installed by someone else 7 years ago) He knew the part needed was an expensive component and was as relieved as me that mine is under warranty! Just amazed by AC Lady not only in fixing my AC but also the personal attention given to protect me as a customer!

I needed a second opinion when the first company recommended a new ac unit for 16,000. I called A/C Lady and Nick came out about 20 minutes later. Nick was exceptional and he accessed the problem and gave his reccomendations. Very professional and friendly and made everything easy to understand. We have a great plan moving forward and I only had to pay a little under 400.00. I have found my new AC company. No need to look any further. Thank you Nick & A/C Lady!

Peggy and Jaymes went above and beyond for my wife and I today. The blower motor on our indoor unit crapped out in the middle of the night and Jayme’s was able to diagnose the issue, source the replacement motor, and get it back in action within 5 hours. 10/10, 5 stars, thank y’all so much!

AC Lady, 5 stars, hands down. We have had some REALLY bad experiences with two other local AC repair services, but we have had the best experiences with AC Lady. They are on time (and if they're not, they'll call and let you know they're running late), super friendly/great customer services, reasonable, and helpful. I wish we had used AC Lady when we were first having issues earlier in the summer, but now we know better! Will definitely keep using and recommending!

It’s no wonder they have a 5 star rating! I had called a few companies after I tried to troubleshoot myself. Either no one could come out for a week or so, or they were charging an arm and a leg to come out. I called AC Lady late last night, Peggy answered and was so sweet and understanding. She got Sam to come out right away today. Sam was professional, and went above and beyond. I’m extremely happy I called AC Lady. Customer for life!

Our 18 year old air handler in the attic finally gave out. I called the A/C Lady and they were able to tear out the old system and install a new one the next day. Their technicians definitely know their stuff and never slowed down the entire 4 hours they were here. Price was very reasonable and they cleaned up everything before they left. We have used them for 10+ years and will never use another contractor.

My AC started making a loud noise, so called the AC lady. My technician Jaymes came out SAME DAY! Wow! He diagnosed the problem and told me exactly what it would cost to fix. Now, my AC is running smooth again! Thanks again Jaymes for the fix and transparency in resolving my issue.

First time to use AC Lady today and we were very, very impressed. James was prompt, super nice and patient and very knowledgeable. Reasonably priced as well.

I cannot say enough nice things about this organization. From Daniel, the technician , who helped guide me through the purchase of a new HVAC system, to Michael, who oversaw the installation, to Daniel, the installer, and to Amber, who oversaw the documentation needed for my warranties and extended warranties. Job well done Everyone… high marks for professionalism, courtesy, and customer service skills!

I love AC lady! This was by far the best choice. I had my heat and AC units replaced. The system runs great. The unit before was falling apart. I was treated fairly and the customer service was great. The workers did a really good job and very knowledgeable and quickly but insuring the job was done right and communicated well if needed. AC ladies crew, clean up very well and don't leave messes. I got lucky to find AC lady. I highly recommend AC lady!!

I am beyond grateful that I called The A/C Lady for a 2nd opinion on my outside A/C unit! My home warranty company sent out a person who told me I needed a brand new outside unit! He kept saying he was slick with this and slick with that and that he knew how to wiggle this or that out of people to get me a better price! $12,000! I actually called him Slick Wiggly! The A/C Lady sent James to my house within two hours of my call! IN TEXAS! IN AUGUST! James assessed the situation quickly! Turns out all I needed was a new capacitor and a little TLC! It is sooo refreshing to come across honest people with geniune integrity! My faith in humanity has been restored! Thank you so much!

Always get timely and thorough service when I call the AC Lady! The most recent visit we had (on Saturday June 7, 2025), was an emergency call when our AC stopped working the night before. They came within a few hours (when they said they'd come), and the gentleman that came out (didn't catch his name but he is a younger man with brown hair and tattoos on his arms), was very professional, thorough, answered all my questions, and was very quick as well! I can't say enough wonderful things about the AC Lady!!

Very friendly, extremely fair and flexible, AC Lady exemplifies professionalism and was able to relatively quickly sort out the issues. Will definitely use again for future work.

What a GREAT experience. I bet no one says that about having to utilize an HVAC company; ever. But…that is exactly my sentiments, and here’s why.

I had used the same HVAC company for years and they were a company I could trust; they were reliable, told me the truth, and I felt I received a fair price for the work they performed on my behalf. Well, that company was purchased by a larger company and I decided to give the new company a try….especially since my downstairs unit was on the fritz and it is 98 degrees outside. When I called the new company to request service, I should have known I was not going to like the results…they had an automated AI call center to which I had to “talk” with and not a real, living and breathing human being; strike one. Secondly, the technician they sent out didn’t seem to exude the utmost of confidence in diagnosing the issue with my system and spent considerable time on the phone with someone else at his office or in the field; strike two. Then, when it came time to do the estimate for the repairs, they were considerably higher than I would have ever imagined; strike three. Oh, and I could keep applying strikes, but I think most of you will get the jest, I just wasn’t receiving the “warm fuzzy” feeling from this company or technician to have confidence in the diagnosis or repair costs. So…at this point, I pay for my service call and send them off packing…with a downstairs unit that still needs to be repaired or replaced. My wife suggests I reach out to the A/C Lady, as our neighbors had just utilized them and had a good experience.

It was late in the day after the original service company was sent packing, so I didn’t think the A/C lady would be open to sending anyone out that evening, so I decided to use their online system to leave my request for a call. Imagine my surprise when at 7:00PM I received a call directly from the owner asking what the issue is with my downstairs unit. I explained that we had already had a company come out and what their diagnosis was, but that I would like to have a second opinion. I could tell immediately, this company and experience was going to be different….in a GREAT way. She lets me know that her team of technicians are seasoned, trustworthy and have integrity and skills beyond reproach. When the technician arrived at our home, it literally took him less than ten minutes to diagnose the issue (which by the way, was NOT what the original company told me the issue was). Within another ten minutes he had verified the diagnosis and told me what to expect in the way of repair costs. Well, once the parts house opened on Monday morning, I received a call from the A/C Lady’s technician and he wanted to let me know he had the part and was headed my direction. Within an hour and a half, the requisite part was installed and we had A/C once again. That said, the technician didn’t just pack his stuff and head out once the unit as up and running….nope, he did what most companies would not; he stayed and put the whole unit through its paces to validate and verify things were working as they should.

I will break it down like this:
A/C Lady as a Company: A+
A/C Lady Owner: A++
Technician Performing Our Work: A+++++

I can tell ya, I have found my new HVAC company for as long as they are around!

Huge shout out to all involved!

My A/C went out in August.
A/C Lady was able to schedule an appointment 3 days earlier than the company that did the original install. A/C Lady technician was professional and replaced the capacitor within minutes, my house was started to cool down. Thanks!
They came highly recommended by my neighbor.
(Aug 2, 2025)