HVAC reviews in Euless, Texas

My first experience (2years ago) with AC Lady was great, whereas last year was awful.
* Last year they asked for $135 per pound for freon which is almost doubled from 12 months before.
* Additionally, last year, the AC Lady technician didn’t tell me both my 2 capacitors needed to be replaced after I specifically asked him about it. A day after, another AC repair company surely told me that both of them are broken. So I ended up buying testing tools and found they were broken.
Be cautious about their PRICING and DIAGNOSIS. It’s not a bad idea to ask for another company to check your problem before rushing to use any of them.

Peggy and her HVAC crew are excellent. They are professionals. They have always been able to come out and resolve whatever issues we have had over the years. Sometimes they have come out to our house right away even when they were busy. They do their very best to meet the customer's needs. We highly recommend them to anyone who needs their A/C or heater repaired.

A/C Lady A/c Repair Euless. Wow! Amazing service and we called after 6:00pm! Our A/C compressor all of a sudden wasn’t coming on so based on the glowing recommendations for The A/C Lady my husband called tonight. She answered! What Customer Service!!! She doesn’t even service Grapevine any more but spent 10+ minutes on the phone with my husband trouble shooting and it worked and are now at a comfortable in door temperature! That just doesn’t happen these days. Thank you AC Lady for your genuine interest in helping people when you clearly don’t have to for free!

HIGHLY RECOMMEND!

Absolutely amazing and excellent work. I contacted AC Lady, Peggy sent Jeff to my house to diagnose my house heating issues (heating coils not blowing enough hot air). Jeff is a great guy and very professional. He did a great job explaining exactly what work he performed and went above and beyond to make sure issues were correctly fixed. Great quality, professionalism, and most importantly honest service. Will absolutely use AC Lady for any future need I have. Thank you AC Lady!!!

Great company with fair and affordable pricing. Nick was great, efficient, and great communicator. I will definitely be a regular customer.

I can’t say enough good things about The A/C Lady. We have had them come out to do the annual A/C maintenance and they do a very thorough and professional job. The techs that have come out are very knowledgeable and friendly. Our A/C went out unexpectedly last night and we had a pretty miserable night. I called A/C Lady this morning at 6:30am, they were already open for business, I talked to Peggy, and she had a Tech at our house by 9:00am. This is on the 4th of July, too, when I imagine most A/C shops are closed for the holiday. The tech, Daniel, had our A/C up and running in 15 minutes. It was just a capacitor that went bad, a common occurrence in this heat. I am so really appreciative of their honesty and responsiveness. I wasn’t even charged for the new capacitor because it was still under warranty. I highly recommend A/C Lady. You won’t be disappointed.

They are awesome. I Called on Friday and they came out on Saturday and came back on Sunday to finish the job. Did not high pressure me to buy a new system but tried to fix my old system and they did. Zach was so easy to talk to and was patient and answered all our questions. Peggy the AC Lady even came by and visited while Zach was here. Super Lady. The pricing on a new unit was cheaper than most. I found my permanent AC company. Will never use anyone else. If you live in HEB Area and you have trouble call them they are AWESOME!!! Bo & Debbie

They always surprise me with their exceptional customer experience. Always reliable and reasonably priced. Left a message today on Sunday, by chance they were able to help and got our A/C operational. Logan communicated the problem and what the solution is to get it fixed. By far the best A/C company in DFW.

Called them out for an issue that Milestone Electric said they saw with my AC during an inspection. Called the AC Lady for a second opinion and Michael came out to inspect. He said he did not see any issues and that we did not need the $800 service Milestone said we needed. He also noticed a burnt and bubbly wire and replaced it for free. He could have easily agreed with Milestone and offered us a cheaper rate and gotten our money but instead was honest. We appreciated that and will definitely be using them in the future whenever we do need services for our AC.

I had been referred to The AC Lady and her team by a couple of people I know and they did not disappoint. They came out to give me a second opinion on what another company quoted me. They immediately noticed that the other company did not even open the unit to look inside, they hadn't cleaned the outside unit either. The AC Lady did those things and said it should be working better. And it did. Then I had another strange occurrence not long after that. This time I figured out the issue and changed the thermostat but The AC Lady stayed in touch and made sure things were in working order. I am thrilled with the level of customer service and professionalism. Thank you for your help and restoring my confidence in AC providers. Zach was the tech that came out. He was super.

HIGHLY recommend The AC Lady! We had an issue on a Saturday night, so I left Peggy a voicemail so we could get on the list for Monday, and she texted Sunday morning saying she could have a guy out that afternoon! Daniel had us up and cooling again in 30 min. and the price was very reasonable!! And it was a Sunday! So thankful for Peggy and her crew and the hard work they do to help us all get through these hot summer days. They are awesome!!

This is by far the best AC company that we have used. They have come to our house twice, once for heating, and once for AC. If you want someone who is honest and extremely competent, and won't try to sell you a new unit that you don't need - this is who you call. Our heat went out this winter and we called another company, who tried to sell us a completely new unit for $13,000 -- we called the AC lady for a second opinion and they reset our unit and said there was no need for a new one! Our AC stopped working yesterday morning and when I called the AC lady in the afternoon, they were able to fit us in within the hour - the tech came out and noticed our capacitor on our outside unit had stopped working. Didn't try to sell us anything and we were back up and running less than an hour later.
Couldn't recommend them to enough people.

We heard great things about AC Lady and hired them to do a systems check on our unit. Michael was the best. He was polite, professional and honest. He kept us informed and completed the work quickly. The price I was given on the phone was the price I paid and there was no attempt to upsell us or add on additional charges.

A/C Lady has excellent customer service from the office to the technician! They are great! I wasn’t able to catch the technician’s name but he did an excellent job and I am happy with the quick turn around this company provides.

Perfect service from first call to out the door.
Showed up on time and in 1 day replaced the entire HVAC system inside and out.
Very informative and professional the entire time.
Left the premises spotless.
We looked at several companies and took other bids. Way below the next closest bid.
Thankful for Michael and his crew.
Thankful my friend recommended this company!

Updated as now it’s almost been 5 years using their service-

Thank you as always! Daniel came by for an AC unit tune up before the summer months and he was amazing as always. Took care of everything and left a thorough invoice of the services he performed. I appreciate it, Daniel! I highly, HIGHLY recommend them. Their service and their prices just can’t be beat.

4/15/25

Have been using them for the past three years for regular upkeep and whatnot. Always punctual. Always respectful. Always a job well done.

Thank you, AC Lady!!!!!!

We have used Peggy for years, I wouldn’t go anywhere else. Left a message on Labor Day Saturday, she called back Saturday night, and was at my home on Sunday morning. I realize she and her team cannot be this efficient every time, but they try and are honest and straightforward. You will not regret using The A/C Lady and her team.

I am in tears at how amazing this company truly is! Sam was such a great person and even went the extra mile for me on my AC. It went out and I was referred to this company by multiple people on my Nextdoor app. So I took a chance and called them. I was told they wouldn't be here till 9am-11. Sam gave me a call and was here by 8am! He was very informative and kind. He showed me the issue and even called Peggy to give me a deal I couldn't pass up. He took care of my family and I and even went the extra mile by cleaning my unit for me. He really blessed me today and I am so happy to have done business with them. I will forever be grateful for this company and always refer them to anyone in need of AC repair. THANKS AGAIN! You have no idea how huge of a blessing you have been to me today. I am forever grateful and happy I went with your company! If I could give more stars I would bc 5 just isn't enough! God bless you Sam and Peggy!

I work in a trade/service provider/construction industry and I have to praise this business. I had an issue with another service provider and called far after hours and left a message. I was completely surprised when I got a call back close to immediately. I was told the service tech could come out the next day AM. I jumped on it. The tech called me slightly before the beginning time and asked if he could come in a bit early...absolutely. He completed service and was very educational, helping with questions, and showing me a few things about my unit and the item he replaced. Great dude, very helpful. I was even more surprised when I had to pay. Well below what I expected. Great company and my old guy just lost a customer. AC Lady is my go to!

I had an appointment set up with AHS, it was set for a week out with a company rated at a 2.5. I called A/C Lady and had an appointment set for the next day! My Tech Nick was here way earlier then the set time of 11 to 1 pm. I was very grateful! Nick was so quick to diagnosis the issue and he was done in less then an hour! What impressed me the most was that he didn't try to up sell any parts and explained what was going on with my unit, treated me like I was intelligent, listened to what I had to say about the unit..I'm so impressed with this company. When it's time for the new unit this company will have my business! Thank you A/C Lady!

The A/C Lady was referred to me by my friend who had used their services for her home. I have an investment property and the tenant sent me a text on Monday which was Memorial Day. I called The A/C Lady even thought it was a Legal Holiday knowing that her business was closed. I left a message on the office recorder about the a/c not working and I asked for a call back. Early Tuesday morning I received a call back. I was very impressed with the caring voice on the phone line. Peggy listened to me and she said not to worry because she was going to send a Tech out right away. We agreed on a time and the tech Michael sent me a text to let me know that he was on his way. He came prepared to find the problem and then he fixed the problem. Michael is very knowledgeable and fixed the unit. He was very professional and very pleasant to talk with. The tenant was also very pleased to have the house blowing cool air again. I had called other companies and The A/C Lady was the Only one to call me back and came out to take care of my issue. I will recommend them to anyone who has A/C issues. I will also use them for my fall inspection before it it time to turn on the heat. The repair cost was also very reasonable and it made sense. They did not try to sell me a new unit or try to take advantage of the situation. Very pleased with the service
Euless, TX