Reviews of local pros in Euless, Texas
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I cannot recommend Max De Lachica at Service Master highly enough! Working with Max has been a fantastic experience; he is consistently available and ready to assist whenever needed. His dedication to supporting AAA with their claims is truly commendable.
As a weekend adjuster, I often find myself in urgent situations, and this past Easter was no exception. When a member's home faced flooding, Max and his team responded the very same day, providing invaluable support. I genuinely appreciate the exceptional service I receive from Service Master.
Max's team is equally impressive; they are all friendly, professional, and eager to help. If you find yourself in need of assistance, don’t hesitate to reach out to Max De Lachica at Service Master. He will ensure you and your family are well taken care of! -
Cleaning staff was extremely helpful throughout the areas needed to be cleaned. I am very pleased. Mrs.Anita Alcoser
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I’ve had both service and communication with Ana Suarez and Andrea Suarez, and the experience has been exceptional. Both bring a high level of professionalism, empathy, and attention to detail to their work. From start to finish, they were organized, responsive, and genuinely committed to helping during a stressful situation.
They work with care and efficiency, and it’s clear they take pride in providing quality service. Their communication was clear, timely, and reassuring throughout the entire process. I highly recommend them for anyone looking for trustworthy and compassionate restoration professionals. -
I have had a great experience working with Max De Lachica at Service Master. From the start, he was dependable, responsive, and genuinely committed to helping out whenever something came up. His effort in working with AAA on our behalf really stood out.
The entire team at Service Master deserves recognition too, they were courteous, knowledgeable, and easy to work with throughout the process. If you’re looking for someone reliable and professional, I wouldn’t hesitate to recommend reaching out to Max and his team. They truly go above and beyond.
Also, their CE classes are really awesome every month, they really take care of you ! -
Our ServiceMaster rep, Kareem, was absolutely outstanding! He was friendly, knowledgeable, and very thorough!
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I had a pipe burst in my home. I contacted my insurance company and they sent out a few people who were nothing but disorganized and out to rob the insurance company.
I was not feeling either of the companies who came out. My adjuster gave me the name of this man and told me he knows his stuff and is honest.
I gave him a call and his name was Perry(like my favorite dog 😉) I felt it was a God wink!
I was not wrong. Perry was the best and most honest contractor I had worked with. He listened to me and was very respectful. He was helpful and patient. I also worked with Fran in the office, she would explain everything and go over it. They both answered all my calls and assured me everything would be great.
They were correct! My home turned out great and it was done efficiently, professionally and properly! I can’t say enough nice things about them. Being a single woman doing a larger scale renovation I have nothing but great things to say about this team. I highly recommend. -
They have a good and professional team of cleaning up for the water leak but a very bad/ not honestly team for rebuild or fixed the damage of the house. They get the job done half way such as painting 1/2 room when fixed the the room (?) until you catch it and requested or pointed it out to them. Or one team removed wood in the room then a different team came back to restore it, even requested should be the same team from the beginning. Very bad project manager! Wouldn't recommend or used them again to fix the house.
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We have been so impressed with ServiceMaster Advanced and their team of professionals. On 8-19, Our air conditioner drain pan overflowed in the attic and the ceiling collapsed as a result. I contacted Allstate and they immediately sent ServiceMaster within two hours. Kareem and Javeon came to the rescue to begin the restoration and cleaning process of restoring our home back to normal. They are a great team, and very professional, efficient, productive, knowledgeable, hardworking, experienced, timely, positive attitude, and customer friendly. They came each day to test and monitor and attend to the area, listen to my concerns and answer my questions, provide support, and they kept me informed of every step of the process. They tested the area each day and assured me that the carpet, padding, wall and ceiling areas were dry. Matthew, who is also very professional, came on 8-22 to test the area again to ensure that the carpet, padding, wall and ceiling had completely dried. Wow, what a great team! I see them as an asset to your organization with great potential for management and leadership opportunities. They each represent ServiceMaster in a professional manner in setting the gold standard in the industry for customer care.
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I truly can’t say enough about ServiceMaster, they are a one stop shop!
Jeff was awesome with everything from start to finish. Great professionalism and customer service! -
While we were on vacation my toilet was cracked and let it out all the water for about 9days. Unfortunately, my house was like swimming pool. I had to shout the toilet and called the insurance to claim. That was the time I meet SERVICE MASTER. I could not believe how professional and patient were the all time. Now, my house become again brand new due to how they started and finished all the work. I have special thank you for Nate and Adrian.
Thank you -
I have had the pleasure of working with Ricky Ward on the restoration of my home after my loss and he has been great. Very patient with me, understanding and easy to talk to. I appreciate all that you have done. Every time I had an issue he made sure it was fixed and that i was satisfied. Thank you Ricky for everything.
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So our house was struck by lightning ⚡️ near the end of June and burned badly. We were inundated with so many restoration companies and adjusters as we’re standing there watching our house burn. We didn’t choose any of those ambulance chasers.
Instead we were recommended to Service Masters and we have had zero regrets. Max Kuntz and his team Marta, Mirna, Erika, Alicia and a handful of others took great care of what could be salvaged and cleaned. We had no idea how to proceed next. They explained the process so well and put our minds to ease. They will be storing all that could be pulled out of the house until it is time to move back in a year from now. Glad they are along for the journey. A great decision. -
Mirna, Dinora and Monica were all outstanding in their unpacking our many boxes in our newly restored house!
They were very careful and put our things back where they were originally boxed for storage for many weeks.
Thank you so much for all their hard work! -
Run, do not walk. The technicians sent to fix my home after a pipe burst repeatedly delayed work, lied to us about repair timelines, and tried to use my wife and I's religion to manipulate us. They made fun of my wife and mother, to my face.
What's worse, we discovered that during the repairs they had put cardboard under our floors, concealed mold, concealed other damage, failed to properly level my floors, and failed to re-insulate our exterior wall. They tried to use my wife and I's religion to manipulate us and they made fun of my wife and mother.
We even discovered this subcontractor had been harassing the original vendors.
Corporate tried sending someone else to fix it but refused to get in touch with us after we tried letting them know the fix did not work. We had to hire another contractor and ServiceMaster won't reimburse us for the out-of-pocket cost we paid. They offered to try and have a six-month old tile invoice be forwarded to us; asking my wife and I to become their bill collectors (and for less than a quarter of what we were asking for). The owner of the company, Dan Fry, even admitted on the phone this invoice was "somewhat arbitrary".
They are aware that more damage exists throughout the home and they refuse to fix it. -
Had a really negative experience with American Water Damage when my house flooded and Service master came to the rescue when I really needed them. They communicated with me, and got the job done in a reasonable amount of time. Will definitely use them again!
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Kareem,Keiynaun, Daniel and David, were courteous, knowledgeable and professional. Kareem explained the complete the project in a highly detailed fashion to ensure I understood the entire scope of the project. Kudos to the entire crew for a job well done.
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The team did an excellent job of boxing everything up, my son room was a mess, even with his prepping. All equipment, furniture and clothing was packed, written down and labeled, ready for pickup.
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We used their hardwood floor revitalization service and tile grout cleaning service. All floors came out amazing and the tech was very professional. Only issue was that the tech that came to the house to measure the rooms, grossly underestimated the quote. Management provided a satisfactory compromise for the payment of work completed. We have used Dalworth several times for all floors and area rugs but this was the first time a tech miscalculated the quote. We will continue to use their services for the future.
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I am very happy with the exceptional service provided by Dalworth in revitalizing our wood floors. Their team demonstrated unmatched expertise in bringing out the natural beauty of our floors. The transformation was remarkable; our once worn and dull wood floors now gleam with a rich, vibrant finish! I highly recommend Dalworth to anyone looking to restore the beauty of their wood floors. A job incredibly well done!
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I had my carpet, tile floors, and hardwoods cleaned by Dalworth, and they did a splendid job. Aaron & Travis are the BEST crew! They worked very hard and asked me to check and double check their work. It was exceptional. I will use them again and again and again! Friendly and professional as well as very conscientious about their work. Great people!
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I scheduled an appointment with Dalworth clean online almost a week ago. I scheduled specifically for my carpet in the bedroom space and a papasan chair to be upholstery cleaned. I have an animal that has epilepsy and she had a strand of seizures, which resulted in her defecating and urinating on several carpeted surfaces. I have been sleeping on my couch for the better part of the last 2 weeks. I scheduled this appointment for Saturday, January 11th from 11:00 a.m. to 1:00 p.m.. I took the day off of work today in order to be here so somebody could complete this job.
I noticed on Wednesday that I'd yet to receive any confirmation and proceeded to call and left a voicemail. I never heard back, I called on Thursday and did the same thing. Friday I called and didn't get anybody and left no voicemail.
This morning I woke up and finally was able to get somebody on the phone who informed me that my appointment has to be rescheduled because it was still in "pending status." Nobody thought to reach back out to me for anything, and now, I get to sleep on my couch for God knows how long until I can find another company to come out and get this job completed.
I do not recommend Dalworth cleaning, solely for the lack of communication. They completely American Airlinesed me. It's almost like I bought a ticket, went through the trouble of packing a bag, scheduling time off to go on vacation, went to the gate for a flight, and then was told by the gate agent that they sold my seat even though I'd already bought it.