HVAC reviews in Farmers Branch, Texas
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“I am thoroughly impressed with the service provided by Air Rey Service . The installation was completed promptly and efficiently, with exceptional attention to cleanliness and detail. The team demonstrated a high level of professionalism and care throughout the process. Jorge Salazar, in particular, provided excellent customer service—he was professional, punctual, friendly, and clear in all communications. He was also very flexible and accommodating, making adjustments to fit my schedule without hesitation.
They answered all my questions and concerns with patience and ensured I fully understood how to operate the new unit. Their responsiveness and commitment to customer education were truly appreciated. On top of the outstanding service, the price was excellent and very reasonable for the quality of work provided. The company proved to be reliable and trustworthy, and I would highly recommend Air Rey Service to anyone seeking expert workmanship at a great value.” -
We had problems with our central air conditioning and decided to contact Air Rey. Jorge Salazar helped us through this process. We want to thank him for his professionalism and excellent attention. He came to our house, introduced himself very kindly, explained our options clearly, helped us with the entire process and within 24 hours we had new central air for our house. Very satisfied with this company, call and ask for Jorge Salazar.
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If I could give more than 5 stars, I would.
From start to finish, this team operated on a level that’s rare in the world of home services—professional, respectful, communicative, and most importantly, trustworthy. I did not make this decision lightly. In fact, I used ChatGPT (yes, seriously) to verify every part of the process—from HVAC specs to electrical safety—and this team passed every check with flying colors.
Frank Moreno, the project lead, is a rare kind of human. After I signed the contract, he drove back to my house—a 10-minute return trip—just to personally inform me that installation would be delayed by a day due to an accident. That could’ve been a text. But he showed up to look me in the eye. That tells you everything you need to know about how he runs his business. Ask for him, no question.
The techs? Incredibly respectful and transparent. They explained every step, treated my home like it was their own, and even repaired an unsafe subfloor beneath my water heater that wasn’t in the scope of work. That’s not normal. That’s integrity.
They showed up early, installed everything they promised (new condenser, furnace, copper lines, insulation, and yes—even replaced the breaker), and the system is now running beautifully. Ice-cold air in minutes.
The energy these folks brought into my home was pure. Real recognizes real—and I’d recommend this crew to anyone who’s tired of rolling the dice with contractors. I’m not just satisfied—I’m inspired.
If you’re reading this, stop overthinking it. These are the people you want in your corner. -
One of our units went out the beginning of this summer, so we called Air Rey service DFW Farmers Branch. We had used them 5 years ago for another unit in our house that we had to replace.
Jorge Salazar came out on a Saturday to go over pricing/financing for the new unit that we needed. He showed up On time, he was courteous and professional.
The technicians came out the following Monday to install our new unit. They were also very professional and efficient .
I would definitely recommend Air Rey services to anyone that is needing a new AC unit installed.. -
I bought 2 new a/c units from this company when delivered one came brand new in a box another was just sitting in the back truck. I was already a little suspicious seeing it this way but they assured me there was nothing wrong with it. From the start I have had nothing but problems with this unit the compressor went out they charged me $400 labor to install a new one under their warranty. Then during Texas heat this unit could not cool my house I called them they charged me a $99 fee and did nothing to fix the unit he told me there was a leak and would have to schedule another appointment left me burning up in the heat for over a week. So I try to reach out again calling and emailing with no response cause the units are supposed to be warranted for 10 years. STAY AWAY FROM THIS COMPANY!!!
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I was needing a new system for some time now, mine was giving me issues every year in the summer. I contacted air Rey and Jorge Salazar was the person that answered and was able to help me within days. I will recommend them to anybody from now on!
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Alex was rude 😔
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Shearer is a great supplier of the finest products in HVAC. They take good care of their dealers and you feel like family when you are their customer. Great people,great products, and great service equals me being a loyal business partner. Keep up the good work.
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Outstanding people! The right people to do business. I love the focus on family!
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Called Modern Mechanical and not only did they understand what I needed but was very thorough with all the knowledge, corrected the problem and also gave me options. This company is as honest as the day is long. Thank you guys for all your help and will definitely call them again when needed.
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Had josh out to our building today easily diagnosed our plumbing issue fast very trust worthy company would use them again at my building #5starcompany
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I used Modern Mechanical Plumbing Services, I had multiple plumbers out that could not fix the problem, Josh came right out and was able to fix my problem, He was courteous and professional. I will be using them again when needed. Thank you Josh for a Job well done.
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Happy camper here. I have had plumbing issues for a few years with out any resolve. Josh responded in a timely manner and pleasant with each encounter. Pricing was reasonable and my plumbing issues are no more.
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I incurred an ethical issue with their service and recommend people look elsewhere
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Truly love this company! They have excellent service and are quick with their scheduling. I will always highly recommend them
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Love working with this company. From the techs to the owner they are all awesome people
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Have used their services many times, always provided excellent service and communication! Could not recommend a better team for any HVAC issues!
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Aaron and his team have always provided outstanding service and always in a timely manner. I highly recommend them for any HVAC issue.
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I have been a customer of Modern Mech for almost 2 years now! They are the best! They always provide excellent customer service and are professional in every aspect. Their team is knowledgeable about all things HVAC and they have saved my butt many times!
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Brad and Taylor did a fantastic job installing my new AC units. They were very clean and efficient. They answered all my questions and were very friendly.
Daniel came back the following day to add in a p trap and seal some holes by the wiring and he was fantastic as always. Went above and beyond and was super friendly. He also explained how the new AC units works and is just so positive overall! -
“Honesty” and “AC repairmen” aren’t words often used synonymously, but No Sweats Experts’ repairmen aren’t the usual. Roy, Misty, and Adrien answered my call yesterday, and today I have my AC running! This company worked (as a team) to meet my needs and deserves a 10 Star rating! Professional, knowledgeable, prompt, courteous… ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️