HVAC reviews in Flower Mound, Texas

4.9 based on 791 reviews Back to the listing
    5

    I had a great experience with the AC service technician, JJ. He arrived on time and was very professional throughout the visit. He took the time to answer all of my questions thoroughly and made sure I understood the situation clearly. He explained the issue in a way that was easy to follow and didn’t rush through anything. I really appreciated JJ's honesty and willingness to help. Highly recommend his service!

    5

    Addison is the man, highly recommend

    5

    When getting estimates for HVAC replacement, I had the privilege of getting Steven out to talk to me. He was very professional and gave me a great education on what I should be looking for. I was impressed by his knowledge and feel comfortable in recommending them to anyone looking for long term HVAC needs.

    5

    Update 4-18-2026
    Jose replaced our water heater today. He worked efficiently and carefully. He also inspected all of our plumbing fixtures inside and outside of the house. Jose was professional and explained processes well. The new installation looks professionally done, not like the “Who did this mess?” home builder installation.

    JJ thoroughly inspected our HVAC system and explained our options well. He is well-experienced and highly knowledgeable of HVAC.

    2

    Should have been a five-star review because the work they did on the day of job was fantastic. It was $2,000 job that included installing new vent covers we purchased. We ended up two covers short. The tech mentioned that after I got the additional two, he would come back and install them if wasn't able to. I was able to install one but not the last one. When I called to tell them and said it was no hurry at all and they'll can stop by next time in the area, they told me it would an additional $89 for the 5min job. Extremely disappointing that my $2,000 full payment wasn't enough.

    5

    Awesome job inspection checking and gave me detailed report!

    5

    Chris grammar and team were absolutely professional and very helpful

    5

    Came same day and fixed issue with installation. Very professional.

    4

    I appreciated Steven time and effort on explaining everything to me. He was great
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    5

    Cody did a great job! I’ll request him as my tech for any future calls.

    5

    Addison did a great job of cleaning my dryer vent. He was friendly and efficient. I will use them again, and recommend them for service

    5

    Showed up on time, did a superb job. Will definitely recommend

    5

    Tech was friendly, punctual, and checked for leaks. No complaints. I’d recommend them and will use them again.

    5

    Great service, Jorge was great to work with, veru professional and helped to solve my issue quickly!

    5

    Professional and thorough evaluation with line item quote so I can choose the services that best fit my needs rather than an all or nothing.

    5

    Jorge did a great job providing a detailed maintenance check on our system. He was upfront and honest about how to best handle any issues he saw and showed great customer service.

    5

    JJ the tech did a thorough job and took the time to explain his recommendations in detail. He also explained his 52 points of the check up. I was very impressed of his approach to the work.

    5

    Jorge was kind, professional, and knowledgeable. He completed a check up on our heater and walked us through pictures showing how we can make it work better. He was quick yet thorough.

    I love how this company texts you when they’re on the way to your home and they include a picture of who is coming. That sets me at ease and is one of my favorite features of this company.

    5

    Great service from Cody Lee, and the company. I will be in touch for follow-up. Thanks again for the information that was given to me about my system. God bless.

    5

    He communicated with me. He was fast and efficient. I live in a condominium building. The AC units are on the roof. Great job and thank you for your service!

    5

    The office scheduled us quickly for a dryer vent cleaning and kept us apprised of when the tech would arrive. Addison N. performed our service and he was clearly very knowledgeable about his work, and he was personable and professional. He offered suggestions on what to do if we experience any other trouble in the future related to the roof vent. I recommend Sailor and Addison!