Plumbing reviews in Flower Mound, Texas

Timely, friendly, and efficient. I have used Billy GO for a few years and fully recommend this company.

Mark was great! On time, and got us up and running quickly. I especially appreciate this because I’m recovering from surgery.

Jonathan did a great job fixing my sink. I’ve been very happy with Billy Go! Thanks!

Just had a problem fixed by Keith from BillyGo. He is both friendly and professional. Hurried over here and addressed our flood issue in record time.

We had our water heater installed 3 1/2 years ago by Wilson Home Services and then it recently failed us. Knowing that it was still under warranty, I tried reaching back out to Wilson, but found out they had been bought out by BillyGo. I went ahead and had BillyGo come out and take a look at it thinking it made the most sense since they were essentially the same company. After $250 for a diagnostic, I was told it would be $1600 to repair it or $2000 to replace it. When I mentioned that it should still be under warranty with Wilson, I was told that none of the warranties would be honored from the buy out so the price is what it is. I was told this was standard practice in buyouts. I said no and sent BillyGo on their way. Still without hot water, I asked around to people in my neighborhood for recommendations and I was given Prestige Plumbing. They came out, diagnosed it for free and then fixed the problem for $300. Yeah…a whole $1300 cheaper than BillyGo. We now have hot water and a lot of money was saved. I really regret even calling BillyGo and paying their ridiculous $250 diagnostic fee which was only $50 less than what Prestige charged me to diagnose and fix the problem. I will never recommend BillyGo to anybody in the future.

2nd time I have used BillyGo recently & Jonathan was on time, quick and got me fixed up and working again...great service!

BillyGo is my go to contractor. Good communication, up front pricing. Professional techs.

Thanks, Jerry Smith was awesome, he was professional, friendly, and knowledgeable! We would highly recommend Jerry with billy GO for your home needs. From the first call to the job done was a great experience. Thank you Jerry!

Trey is punctual, knowledgeable & efficient. Appreciate that he explains to me details and any suggestions. He's the best ever.

We had Jerry with billyGO today at our home for a preventative hydrostatic test and they were very professional, informative and friendly. Great example of representing the company name billyGO. Would use them again.

Britton was very thorough and professional, walked me through everything he was doing. Sincerely appreciate his help!

Tray got here super quick and had my heater fixed within 30 minutes. Great pricing and superior customer service.

Jonathan, made it so easy and stress free. He is very professional and knowledgeable, always looks the bes interest for its clients.

Quick and easy. And most importantly, honest and straightforward. Even showed me what the exact issue was and told me what else could be done to fix it.

Keith was great, on time, professional and friendly. Left the work area spotless. Highly recommend him and Billy Go!

My favorite plumber is Keith, he’s very knowledgeable, can explain it easily, repair it. A very trustworthy guy.

Jonathan saved the day in the middle of the night! Thank you so much for helping us during a stressful time. Definitely recommend billyGO for your AC and plumbing needs

Keith was excellent, explained what he was doing, gave me a good feeling that our units are working like they should

Keith was friendly and professional! He helped us fix a plumbing issue! Highly recommend!

Everything was fine for 30 years and then they talked us into installing some Jones valves. That was five months ago and we've had three clogs since-actually since we turned the Air on about 60 days ago. We cleared the first two and having to now hire another company to come out because they do not honor their work and/or services. Buyer beware! They signed us up for an additional $99 service plan the Billy go now membership and are not even honoring that portion. This is the treatment that you receive when you're a preferred customer? Also, I will mention as a woman, I felt he was very combative and aggressive to my husband and was demanding to get paid for another service fee. My husband had called this morning, prior to the visit, and said don't send anybody out if you're going to charge us to fix what you broke. Honestly -thumbs down all around.

KEITH WAS AMAZING. HE WAS VERY SENSITIVE TO THE MESS IN MY TOILET. HE SUGGESTED THINGS I NEEDED TO DO TO AVOID FURTHER ISSUES. IT IS ALWAYS EMBARRASSING TO SHARE YOUR TOILET ISSUES BUT KEITH WAS SENSITIVE AND ABLE TO MAKE ME FILL AT EASE. I HIGHLY RECOMMEND HIM. AWESOME SERVICE AND SENSITIVE SERVICE . ASK FOR HIM..