Water Damage Restoration reviews in Fort Worth, Texas

4.9 based on 485 reviews Back to the listing
    5

    Very satisfied with Restoration Solutions. Jon was the technician who came to remove the damage to walls and floors, and I could tell immediately how knowledgeable he is to resolve the matter. Jon was professional and patiently explained every step of the process, sending daily reports and verbally reassuring me of the safety measures he was taking. If you ever have an issue with home damage, I highly recommend Restoration Solutions, and especially Jon as he will perform the work with excellent skill and treat you most kindly.

    5

    Restoration Solutions did an amazing job cleaning my carpet and couch! They were friendly, professional, quick, and super thorough. Everything looks and smells so fresh—like new again. Highly recommend them for any cleaning needs!

    5

    I have worked with Restoration Solutions a couple of times and the communication is incredible. They give me daily updates and their prices are very reasonable.

    5

    We finally have an answer after dealing with our HOA for two years, no answers, angel came out and within 20 minutes, had an answer and a solution to our water issue. Thank you for your impeccable service.

    1

    You would probably have better service with someone off the street. Terrible communication. Low quality work. Keep an eye on your itemized Statements. They have a tendency of overcharging. For work, not done.Don should not ever be in charge of a job!! He likes to tell you what you want to hear and never follow-up.PLEASE FIND A DIFFERENT COMPANY!!

    5

    Great company, have had them do everything from mold treatment and ripping out water damaged material, to shampooing carpet. These guys always show up on time and do a great job.

    5

    They were on time. That’s half the issues with service call Companies. The tech was knowledgeable about the products he was using on our carpet. He informed me of areas that he was unsure of rather than doing more damage than what was already done.

    5

    Restoration Solutions did a great job after a roof leak with repair and repainting of two offices. They were clean efficient and on time.

    5

    I've been doing residential construction for 35 years, Restorations Solutions is in the top 2 all time and I've tried a bunch, great service from calling to schedule to services rendered! Excellent all the way around!

    5

    There is a phenomenal group of people that run this company. Not sure why but most seemingly catastrophic occurrences happen on the weekend and this company was there for me. To be clear all the folks involved were top notch but I would like to give a special shout out to Tyler and Angel. Angel's sense of professionalism and knowledge of the job was spectacular in and of itself however he additionally provided a sense of calm. I was in good hands. Tyler provided a quote for the job on a Saturday night. I cannot recommend this company enough. Thank you RS!

    5

    Wolfe B and the Restoration Solutions Team are outstanding. I call Wolf my clean up guy! He came in, addressed our issues and quickly began to execute. He let me get back to life! He was very informative throughout the process and would check in daily. Outstanding service!

    5

    Restoration Solutions is the company my apartment complex dispatches for leaks and repairs. I had an unexpected leak in my apartment this week, and I was blown away by the outstanding customer service your technicians have shown. I specifically want to shout out Cesar and Brandon who helped come repair the damage from the leak. They were super fast and efficient, and most of all incredibly friendly. It’s hard these days to find good customer service to this level. I will definitely be reaching out to Restoration Solutions in the future when I own a home and need repairs from damages. Thank y’all so much.

    5

    We hired Restoration of Fort Worth to address the water damage to our living room floor that a plumbing leak caused. They arrived there on time, and their expert first looked to see how moist the walls and floors were around them. The team employed tools to get rid of the water at first. They then put in heavy fans and dehumidifiers to dry the area. They explained me why some items needed more attention than others, which I loved. The personnel completed everything on time and didn't rush through it. They came back every day for the next three days to check on the drying process and make sure everything was eventually dry. In such a stressful scenario, their knowledge and attention to detail made a big impact. The people who were taking care of our house seemed like they were doing a terrific job.

    5

    Restoration of Fort Worth offered dependable and quick service. They worked fast to fix my space and kept me updated the whole time.

    5

    I phoned after I saw signs of water damage that had probably been there for a while. They looked at everything and told me what needed to be corrected right immediately. The workers took their time and made sure everything was dry and fixed right. I loved how they paid attention to the details and kept the lines of communication clear. The place is clean and safe again.

    5

    Water got into my flat through the roof after a major storm and damaged it. At first, I believed it would be easier than it was. They phoned me back nearly straight away when I called this firm to remedy the water damage. They came the same day and checked over everything before they started cleaning. I loved that they didn't just jump in. Why is it so crucial to dry things out the appropriate way? They talked about how water may seep into walls and under floors. They swiftly got rid of the water and put up gadgets that dried the garments for a few days. They called me a lot to ask how things were going. I loved that the team was kind and careful with my things. I assumed they knew what they were talking about because they also warned me where mold may grow if it wasn't taken care of. They acted like they could handle things, even though they were challenging. I haven't had any problems since everything was cleaned up and dried.

    5

    Saved my home and our health from mold! Went above and beyond! Thank you so much

    5

    We referred a client who had a water loss in their home to Restoration 1 of Fort Worth. They went out, walked our client through the situation and took care of the situation at a reasonable price. Our client was happy, which makes us happy.

    5

    We had a client that had an issue in their home. We recommended that they call Restoration 1 of Fort Worth to come out and do a free assessment to see if the issue was a potential problem and if the homeowner needed to file a claim. It turned out that our client did not need to file a claim, and they were able to take care of our client and get their home dried out. Our client was extremely happy with the service provided by Restoration 1. We will continue to refer work their way, and would recommend them to others and use them ourselves.

    5

    Plumbing issue caused flooding in our living and family rooms. Restoration 1 came out promptly, diagnosed the situation, recommended a plumber who came out quickly and fixed the main issue. Restoration 1 then had their equipment set up and checked back daily until job was complete. They went above an beyond expectations and it was a huge benefit to have them speaking closely with the plumber and insurance company to make sure we were taken care of. Highly Recommend!!!

    5

    We called Restoration 1 of Fort Worth to come out and take a look at some water damage that had come from our Air Conditioning Unit. The coils had frozen, and when they thawed, water leaked onto our ceiling. Robert came out to assess the situation and showed us what was wet and what needed to be done, and helped us realize that this was not a situation to file an insurance claim. He gave us a price and even though it took a little longer than he expected to dry us out, he stuck to his original quote. He also realized what the problem was that actually caused the leak (our condensate line had been knocked loose, resulting in the water coming into our home) making sure we did not have the same problem occur again. I would highly recommend Restoration 1 of Fort Worth to anyone that has experienced a water loss in their home.