Plumbing reviews in Garland, Texas

Eric was an expert and had the repair done and no time at all! Great advice on multiple concerns on an outdoor faucet and even what hoses to buy, and what ends to look for.. I was happily surprised by the end job and aesthetics, having to chip away at my brick!!

The techs at Brooks Plumbing are quite good and easy to work with. The problem is the owner. He is an absolute jerk. The plumber came to the house to clear a drain that took 5 minutes and stated the charge would be $120 which I felt was reasonable. Unfortunately, you are not allowed to pay while the technician is at the house. The next day I received a bill for $270. When I politely called to ask about the bill amount, he hung up on me before I could finish my opening sentence. I called back and asked why he would hang up on me when I've been a customer for years. He said he didn't need my business since he has lots of customers. He has hung up on me several times in the past but I have always come back since I love the technicians. No more. I can't take the risk of getting charged $270 for 5 minutes of work (when the tech said $120).

Thank you Brooks Plumbing for the fast and inexpensive pipe repair. Brooks was on-site quickly and the repairs completed by a team that worked efficiently and left my home as good as new. I will use your services again!!

Service technicians did a terrific job. I had a clogged condensate drain line that needed to be cleaned and a shower valve that wouldn’t regulate the water temperature. They were able to locate and bring with them when they arrived an uncommon off-brand shower faucet washerless cartridge from pictures I sent. The technicians arrived on time as promised.

Ryan was very nice and knowledgeable about my water heating system and definitely put me at ease about how it works. he did not want to intentionally waste any time that was not necessary. I appreciate the honesty of this company and I will be another return customer.

Perfect experience!! We had a pipe burst and were without water for a number of days. All resolved! We will gladly use Brooks Plumbing again...although, let's not have too many more ice days, eh, Garland?

They came promptly when I asked for an estimate. I felt it was a fair price and authorized the work be done. They were here when promised the guys were polite, Courteous did a great job left the place clean after they were done, and everything seems to be just fine.

We have been more than happy with the service provided by Eric and Adrien. They arrived on time, one day after our initial request, and performed a marvellous and professional job repair of our leaking kitchen sink and pipes. They were both very easy to communicate with and explained patiently, and in great detail, how we need to use new sink parts to avoid future damage and what to pay attention to regarding some old copper pipes embedded in our walls. This all went beyond what was expected for this service but exactly what is needed by every eager client hoping to avoid future mistakes. Their guidance and professional advice were priceless. They completed the job fast and left the kitchen clean. Thank you for an excellent service! We will contact this company again, if we ever need their expertise.

Needed my tankless water heater flushed and John did a great job of explaining what he was doing and the benefits of this service every couple of years. Could see the silt coming out and am sure this will enhance the performance and increase system lifespan.

Excellent work. Knowledgeable. Very very trustworthy these guys are the best i have ever seen. The owner of the company with answer the phone at 0530 and help you. That doesn't exist anywhere else. Call Brooks you won't be let down

Brooks is amazing. Prompt, courteous, fair, and always goes above and beyond to make sure their customers are satisfied. I use them for all my plumbing needs.

I had a great experience with Brooks Plumbing. From the moment I called, their team was professional, courteous, and responsive. They scheduled me quickly and arrived right on time. Oliver, Wrangler and Juan were knowledgeable, explained everything clearly, and completed the job efficiently. It’s clear they take pride in their work, and I appreciated the honesty and fair pricing. I wouldn’t hesitate to use Brooks Plumbing again and highly recommend them to anyone needing reliable plumbing services.

Brooks Plumbing is an excellent plumbing company. I have used them to inspect residential property. Their inspection is thorough and includes images and video. The technicians are trained and they explain everything really clearly. They are also patient when you have questions. If you move forward with the service, their pricing is very clear as well.

The plumber from this company was friendly and experienced. He diagnosed and fixed a complex plumbing issue in my home with precision. I'm satisfied with the results.

I've used this plumbing service multiple times, and they never disappoint. Always reliable, affordable, and thorough in their work. I trust them for all my plumbing needs.

Reliable toilet repair with attention to detail. No shortcuts were taken, and the issue was fixed properly the first time.

I realized my water heater problem only happened when multiple people used hot water at the same time. After adjustment, the system handled usage much better.

My toilet was completely clogged, and this plumber came quickly to fix it. He used professional tools, cleared the blockage efficiently, and ensured everything was working perfectly afterward. He was friendly, knowledgeable, and very careful not to make a mess. Excellent service — I highly recommend him for toilet clogs.

One morning, the toilet got completely clogged before anyone could use it. The plumber arrived fast, used special tools to clear the blockage, and even cleaned up the mess. Now it flushes perfectly, and I feel confident it won’t clog again anytime soon. Super professional and friendly service.

Excellent

Awesome customer service and very professional service. Definitely recommend to family and friends.