Reviews of local pros in Georgetown, Texas

I'm not one to write reviews but after almost 4 weeks of getting the run around and charging $125 for the initial service call, I decided to warn others so you don't waste your time waiting. I called once a week to get an update only to be told I would be getting a call back and a quote e-mailed each time. No calls or e-mails just broken promises as to doing the repair even after I made it clear just to put me on the schedule to fix it regardless of the cost. There are too many other good companies out there that shoot straight even if they don't have time. Be careful paying their $125 service call and then getting no service.....

Rick was very knowledgeable. He spent the time needed to explain the maintenance he was going to perform. He also spent time with me answering any other questions I had on the entire HVAC system and hot water heater. Great company and Great service.

I love Georgetown Air Conditioning and Heating. Their service technicians are informative, on time and answer any questions I may have. Blake is wonderful! He has helped me and my clients in the past and is always patient and friendly. I highly recommend him and this company.

Great company to work with. They installed a Split Unit Heat Pump in the enclosed back patio. The installation team did a great job. They were knowledgeable and cleaned after themself. I recommend Georgetown AC & Heating without hesitation.

Great company. I recently bought a house and put our system on semi-annual maintenance plan. When they did the first maintenance they told me I had a leak. I had them do a leak test and sure enough I had a leak in the coil. They replaced the coil. Great customer service throughout. Always on time. Replied to my various inquires in a timely manner. I would highly recommend them.

The company as a whole is great! our blower went out and instead of waiting days they had Frank, the technician who did the service ( which was awesome) drive all the way to San Antonio same day and he installed same day!!! Phenomenal !

I wish I could give Scott and his team more than 5 stars. My recent A/C replacement ended up being a very complex job. But they persevered through unforeseen complications with professionalism and some of the best customer service I've ever experienced, in the midst of their busiest season. Fernando and Melinda are seriously the best and true stand-outs in their level of customer care! Georgetown Air Conditioning & Heating has more than earned my loyalty. I trust their expertise, I appreciate their follow-through, and I recommend them as my #1 choice.

Our 9 year old air conditioner totally died the day we returned home from vacation. Temperature inside our home jumped to 86 degrees. I called several companies only to hear that it would be at least 2 weeks before they could get to us. Then I asked my neighbor if he knew a good AC repair company and he told me he was on a maintenance plan with Georgetown Air Conditioning & Heating and that they provided great service. I was pleasantly surprised when I called them and they said they would "juggle" their schedule to get to me by 2:00 pm the next day. Our service technician, Fernando, showed up promptly and diagnosed and fixed the problem in less than an hour. He was courteous, professional, and obviously competent. I was so impressed I signed up for their maintenance plan and even got a 10% discount on my repair. These guys are terrific! I would recommend them to anyone needing HVAC repair or routine maintenance anywhere in their coverage area! Far exceeded my expectations!!!

Everything about working with Georgetown AC/Heating was wonderful. The staff booking the appointments over the phone were very friendly, informative and quick to schedule. The on-site tech was also great. All around felt like we were in good hands and would highly recommend, as well as seek their services again in the future.

I just had my AC unit serviced in preparation for summer. I had made an appointment back in early January for last week in March. Sure enough LT, the Georgetown Air Conditioning & Heating technician, arrived right on schedule. He did an outstanding job, checked everything and even cleaned the compressor fins. Georgetown AC & Heating exceeded my expectations. If you are looking for a reliable, knowledgeable AC company, then I highly recommend Georgetown Air Conditioning & Heating.

Truly one of the best companies and team of professionals I've ever worked with. The unit in our attic was over 30 years old and needed replacing. Scott and his team quickly assessed the problem with heating and cooling our home, developed several options for us, and quickly went to work installing the new unit and ductwork. The dedication of the team to get our unit installed and working was amazing. I would wholeheartedly recommend this company and team to my family and friends. Great work, pricing, and customer service.

On 6/4/2020, I was truly fortunate to have one of the most amazing technicians come to my house and do a yearly maintenance check on my air conditioning unit. Not only was Zach early to the scheduled appointment, but he was courteous, kind, and went above and beyond the call of duty for me! From here on out, Zach will be my one and only technician for any and all of my air conditioning and heating needs. As well, I want to thank Michelle for being courteous, kind, and an absolute angel! They are both an asset to this company!!! Thank you both for everything! I appreciate you more than you will ever know!
Sincerely, Pam .B.

I called Georgetown Air yesterday fora routine maintenance checkup. Within 4 hours John was at my door. His work was thorough and professional. He waited afterwards just to make sure that everything was working perfectly. So glad I’ve been with this company for 8 years.

I feel ripped off! The service technician was completing a pre-paid preventative maintenance call. He showed me I needed a capacitor for the fan motor for the air handler unit in the attic. He installed the capacitor in less than 10 minutes. I was charged $265.90. My subsequent research showed that the cost of such a capacitor was less than $20. The service call had already been paid for so the charge was not for the service call. I believe the service technician was correct in telling me I needed the new capacitor and I agreed; he was fine. That Georgetown AC would charge $265.90 for a simple part on a pre-paid service call is a rip-off.

We had an emergency AC problem on a Saturday. My call was answered by a real person who assured me a technician would soon be on his way. Zach arrived within half an hour, quickly assessed the problem and fixed it. He explained everything in detail and was very personable. We have always had great service from Georgetown Air Conditioning & Heating. Highly recommend!

They're friendly, professional, courteous, quick and responsive! They're amazing! They had Rick on site within 45 minutes of my calling them, as they apologized for the delay! and he identified the problem and replaced the parts and had us back up and running in less than 15 minutes! I can not recommend them highly enough!

Been using this company for 12 years and have never been disappointed. I have company in and my AC was not cooling. I called first thing Monday morning and John came out at 3:00 p.m. Everything was up and running within an hour. He was very knowledgeable and professional. Thanks for a great experience!

Absolutely love this company. Scott, owner, came and explained all options and pricing. So, genuinely caring and personable. The team of installers were careful and so efficient. The tech inspector was very thorough.. Last but not least, the office ladies were so nice and communicative. I can't say enough on how grateful I am for finding them. Highly recommend!!

My air conditioning system was failing this past summer. Unlike some that tell you that you need a new system, Scott, the owner, gave me a MUCH more affordable option. And as busy as they were during this incredibly hot summer, they worked me in very quickly. Yesterday, when I noticed my heat was coming on, they were able to get to me in the afternoon.
This company cares about providing customers what they need, and is NOT going to charge you for repairs or try and sell you equipment that you DON’T need!

Our technician Zach was very thorough, took his time with our issue, was very clean and professional. They were able to get to our residence same day to repair our unit. Zach was very clear in his explanations of the our problem, as well as possible solutions. There arose a miscommunication regarding the bill about what part of the services were billed hourly vs a flat rate. The owner Scott called me back, himself. He genuinely cares about each customer and their experience, as well as running his business with transparency and honesty. He listened carefully to my concerns and together we were able to come to a resolution. I will definitely recommend Georgetown Heating and Air and will use them in the future.

Beware! This is not the same company as before. New owners now have incompetent staff who don't have even the most rudimentary understanding of HVAC. Staff refused and was unable to verify the service for which I had asked, cleaning my furnace. They all claimed to have to check with their manager before giving any answer. Then they gave me bs answers about if they were going to clean my furnace. I think the owners must be in another country and that there's no boss checking up on staff. They certainly lost a new customer this morning.