Reviews of local pros in Georgetown, Texas

I fully trust Artic Air Company, the owner and staff are great and so helpful.
In August 2020, another A/C company came when my unit quit. That one told me it was not fixable, prepared a quote to install a new one, but I didn't commit then as he expected.
Fortunately I found Artic Air, Scott came, and Scott quickly diagnosed and solved the problem right away at little cost of service call. That saved me tremendous cost.
I've had him come yearly since then. Both he and the serviceman, Tana, are both knowledgeable and trustworthy. They are good at diagnosing the true problem and fixing it when needed.
I’ve used Artic Air ever since and last yr signed up for twice a year maintenance service which is better than waiting until an unexpected problem occurs at a most inconvient time. And that old
Heating/Cooling system is still working well.
Regular maintenance is better than than having bought a new one 5 yrs ago😊🥰

Madison was very nice and professional. She got me scheduled right away and even made changes to help accommodate me with a earlier time. My service contractor Tana Bushnell was on time,professional and knowledgeable. He found the issue and explained what happened. He fixed our AC issue and we are thankful for their excellent customer service. I would recommend them.

Tana and Dustin were professional, polite and efficient! They repaired my AC very quickly and checked all vents for airflow. They were even able to save us $200 off our initial estimate! Thank you Tana and Dustin!

I am always skeptical when I see a five star review on these sites. This was actually the second company I called to request an estimate. They were thorough, quick, and honest. So was the other company, but arctic was a lot less expensive with the exact same procedure. We planned out the date and they showed up ready to go. The process was quick and within no time we had new ductwork and the AC was back on. A big thanks to Artic and all their employees. Worth every Penny and deserves all 5 stars!

We had a great experience working with Arctic Air Co. We bought a Mitsubishi 2-ton split unit in November 2023 from Georgetown Air Conditioning. After eight months the unit stopped working, and we learned the company went bankrupt. Blue Ribbon Heating and Air bought the company. Over the space of four months, Blue Ribbon misdiagnosed the problem on four separate occasions. The technicians were not trained by Mitsubishi and the management was unresponsive to our requests to resolve the problem. After four months of waiting, we sacrificed the financial benefits of the warranty and contacted Arctic Air Conditioning and Heating. They diagnosed the problem in 45 minutes and repaired the unit within three days.
We highly recommend Arctic Air Conditioning and Heating for their professionalism and responsiveness.

Excellent responsiveness and great price! When our 22 year old unit died, they were kind enough to offer us a portable unit until an installation could take place. Their technician even squeezed us in late in the day to make sure we got a diagnostic done so we could get moving and cool again. They are the kindest, most honest, caring people you could hope to work with. Hire them. They’re worth it!

Arctic Air Company are my go to for all things air conditioning because of their excellent and personable service. They take time to troubleshoot to identify root cause of the issue before repairs to ensure they provide the most cost effective solution.
Highly recommend!

I called Arctic air after seeing they Had all five star reviews. I like the fact that they were veteran owned and use all American made parts. Tana was the Service Tech. he replaced the capacitor in just a few minutes, and the system was up and running perfectly. A lot of times companies will come out and even though it’s something as simple and inexpensive as a capacitor, they will tell customers that their motor, condenser, etc., etc. is bad and try to charge them thousands of dollars for new parts or units. That’s something to happen to my 85-year-old elderly dad a few years back. We definitely use them again and recommend them.

We’ve used and trusted Arctic Air for over 25 yrs starting back with Scott’s dad. His mom made the appointments. We were always more than satisfied. They always make us feel like we are more than just customers. They are honest, dependable, hard working and very, very good at what they do! I highly recommended them.

Woke up to my AC no blowing cold anymore on a Saturday in the middle of summer and after I called they were here withing a few hours last minute and got me back up and running. Great service and friendly staff

Dustin helped us out with a HVAC unit that was having an issue with a circuit board problem. He got the replacement ordered and replaced very quickly and got us back up and running once again. Five star service all the way.

I hate writing online reviews - but Arctic deserves it. A couple weeks ago, my AC stopped blowing cool air. Arctic replaced my system several years ago, so I called them to check on it. They sent DUSTIN, who is an angel and a genius. He figured out the problem in minutes and instead of telling me what the issue was - he actually showed me the part and how he tested it and explained exactly what I needed and what my options were for the repair. And he finished the repair so fast! He had excellent customer service and while I hope my AC never needs him again, when it does, he is the only person I will even consider calling.

Thank you DUSTIN and Arctic!

I had another AC company come out twice because our AC would just stop working. The second time they said we needed a whole new unit and it couldn’t be fixed. We had Arctic come out for another opinion because they were highly recommended to us by my brother and neighbor. They were able to fix our AC unit in a little over an hour. Never said it needed to be replaced. They are very knowledgeable and great at what they do.

Arctic Air soared above expectations. We were able to get an expert out to analyze our problem the very next day. Dustin communicated with us well, was kind and knowledgeable, and fixed the problem in a timely fashion. I’m further impressed with his work and professionalism while working in the scorching heat. A bonus/ raise would be recommended for this man. Two thumbs up!

Refreshing to meet a real professional. Scott came to the house next day and diagnosed the problem in 5 min. Board fried. He got the parts ASAP. Meanwhile he bypasses the board to get the AC to work. Inside fan stayed on continuously but it was just temporary till parts came in. When the parts came, he installed the them quickly and professionally. Did a systems check and charged a reasonable price. Can't say enough about his professionalism, quality and experience. He didn't try to charge some silly price saying the system needed replacing. Artic Air, the best around.

When the capacitor on my outdoor unit went out in the middle of the summer, I called Arctic Air. Even though it was after-hours, the person who answered was kind and very helpful. The next day, Tana came out and fixed everything up. He is friendly, knowledgeable, and took the time to answer all my questions. If you're looking for community-oriented, reliable, and quality service, look no further than Arctic Air!

The tech, Dustin, was professional and friendly. He did a thorough A/C checkup and said everything looked good. Arctic Air also installed my A/C unit a few years ago and did a fantastic job. Very satisfied with all their work.

Wonderful team at Arctic. Sales, installers, and follow up very helpful on each step of our new system.

Great service from Arctic Air! Rapid response to fix a non-functioning AC unit. Dustin was very thorough in his evaluation and diagnosis of the problem and had the unit up and running in less than an hour. Very reasonable price. Will definitely be using Arctic Air again for any future problems.

Just had Dustin out from Arctic Air. He was knowledgeable, thorough and very professional. They send reminder emails and texts and text you when they're on the way, which is nice. I signed up for the bi-annual maintenance check after reading there reviews here and on my housing community FB page. I used another company last year but I'm very happy I made the switch!

Arctic Air has been fantastic both times we have reached out for maintenance service. Recently Dustin was great. They give information, they are thorough and explain what they have seen and done and recommend. On both occasions, no additional work was recommended, and advice on maintenance was delivered to keep everything working properly. Service has also been very prompt, even in high demand summer months.