Reviews of local pros in Grapevine, Texas

As a Member, I have access to seasonal maintenance. The office called a few weeks ago and my schedule was crazy, so I requested that they call me back a week later to coordinate. Sara called a few times and then texted. I'm so grateful for the persistence so that I was actually able to take advantage of a service I've already paid for (if left to my own devices I probably would have let it fall off the to-do list!). When Ricardo arrived, first thing on a Saturday morning (they made an exception bc of my schedule limitations), he was super understanding and patient with me, as I got my day started, and got him set up to do his thing! He was kind, communicative, and thorough the whole time he was here. I felt very comfortable with him in and around my home (which is everything to me!) and look forward to seeing him again in the Spring 🌱🌼

Stephen is very friendly, knowledgeable and easy to talk to. Did present additional packages, without making me feel pressured. Did a thorough job of cleaning and checking to insure HVAC was in working order.

Ricardo Gutierrez was fast, efficient, and knowledgeable. He was very respectful and even put on shoe covers before being asked. He thoroughly explained his findings and made sure that I had a clear understanding of both the cause and effect. If I ever have another problem I will request him by name!

Ricardo did an excellent job replacing my limit switch and ensuring my entire heating system was working correctly. He was professional, efficient, and made sure everything was in top shape. Highly recommend his services!

Deceptive Bait-and-Switch Tactics & Hidden Fees

Review: WARNING: Do not sign any documents with Comfort Land until you double-check the financing terms.

We agreed to a $13,000 installation based entirely on their written promise of 24-month 0% APR financing. Once the equipment was installed, they sent us a contract for only 6 months.

When we caught the discrepancy, they admitted the error but refused to honor the original deal unless we paid an additional $700+ in hidden fees. They attempted to force us into this by claiming the funding was already 'released' and couldn't be stopped.

We verified with the lender directly, and this was false. The funds were not released. The company attempted to mislead us about the bank's status to pressure us into paying extra for terms they had already promised.

This was a textbook Bait-and-Switch. We have now filed formal complaints with the Texas Department of Licensing and Regulation (TDLR) and the Attorney General. Take your business to a company that honors their word.

Tuned up my HVAC system for the past year. Quality service technicians. They work efficiently and would inspect system for any problems that may arise that would cause the system to fail when needed most. Got it checked out before summer and winter weather.

Great experience today with Juan's visit to check my mini-splits. Excellent customer service...knowledgeable, friendly, detailed, reliable, and punctual. He took extended time to explain what was happening since I had many questions. I love working with Comfort Land!

Great service and excellent HVAC technician. Ricardo showed up and is extremely kind and very knowledgeable in his profession. I look forward to working with him and Comfort Land again.

Martin L. Jr was Respectful, quick, and professional. Also, representative was delightful on the phone. I did have to reach out to have them come back out but that happens. We will see if I get a response and see if they come back and double check their work on the unit. Loud/consistent rattling after the repair but before the repair we didn’t even notice unit was running.

But definitely Would use again.

Martin delivered outstanding customer service and demonstrated exceptional HVAC expertise. I look forward to having him service our furnace and AC again in the future.

We had a an emergency repair and Comfort Land responded the quickest response and was able to dispatch Juan the same day. We were very impressed with Juan, seemed very honest and professional. I have to admit that I was not a fan of the virtual assistant.

Huge thanks to Ricardo Gutierrez for coming out to my home and doing my heater inspection and provide recommendations. Ricardo explained step by step on what he was going to look for, what recommendations should be prioritized and immediately got to order the piece required to improve the heater unit. The next day, he came by and changed the motor unit with ease and made sure everything was running as expected. Thank you Ricardo for your excellent customer service skills and work ethic

I had a great experience with Comfortland! They came out to clean my mini split units and did a fantastic job from start to finish. Not only were they extremely personable, but they were also a lot of fun to be around during the short time they were here. They worked efficiently, kept the entire area clean, and were very respectful of the fact that my business was open while they were working. I truly appreciate their professionalism and care; highly recommend!

The AC technicians Tunde and Stephen were very friendly and trustworthy. They made me feel comfortable right away, explained everything clearly, and made me feel at ease. It’s hard to find people you can really trust in this kind of work, and I would definitely recommend them.

They arrived less than an hour after I contacted them and gave a good review of the problems. I decided it would make sense to replace the unit and in less than half an hour, a consultant came to present the options. The prices seemed reasonable so I decided to proceed. They came the next day to install the new system and completed the work that day. Everyone was very nice and professional. I am very happy with the service

Really grateful for both Martin and Cory for their expertise in installing our new system and configuring it for our house. Extremely responsive and respectful of our home and pets. Thanks also to Tyler for walking us through our options and helping us choose a system that both fit our needs and our budget. So grateful to not have to worry about how hot or cold it gets outside. Our home is comfortable and relaxed. Thank you to the entire Comfortland Team for taking care of us!

My home is 15 years old and every few years our AC would stop working. Tunde came out the same day that we requested service to diagnose the issue. He was very professional and I was very impressed with how he described the problems he found with our system. He started the repairs the next day and during his repairs he found the underlying issue that has been plaguing us the last fifteen years. He also showed me how the other techs would have missed it. I appreciate him trying to defend his peers but Tunde's skill should not be overlooked. Every aspect of this company was quick and professional. Our family is very impressed and we hope they get a lot more business.

Tunde was not only a great well informed technician, but very friendly and kind which is a rarity, he spent and hour in a half thoroughly going over our HVAC unit as a free estimate, with no strings attached no sales pressure, just a straight shooter honest evaluation. Very impressed with Tunde and his company Comfort Land……leading to serious discussions buying a service/warranty contract with their company! Thanks Tunde

Tunde from Comfort Land Heating & Cooling came to help me with the HVAC system since in the middle of the winter storm my house was freezing! On a quick review of the situation, he found the rot cause of the problem! It was the thermostat and not the actual unit. This quick finding showed me his experience on HVAC systems. He gave me a great service, updated the thermostat and explained how to use it step by step. He made sure the house was getting warmer before he left. He did a great and quick job in the middle of the storm! Great service and root cause problem solve! I recommend this company and Tunde as your HVAC technician!

Technician Tunde came out for my service today and he was lovely! He worked quickly and thoroughly on my HVAC system. He was able to provide me helpful information and made me feel like this was the right company for me to do all my HVAC work. So naturally I signed up for their membership. Thank you!

I had an excellent experience with Ricky Nguyen. He truly raised the bar for what I expect from AC service. He handled the maintenance on my units with complete professionalism—courteous, knowledgeable, and willing to answer every question I had. Their monthly plan is incredibly convenient and hard to beat; I’ve never seen anything quite like it. Looking forward to continuing great service with Comfort Land!