Reviews of local pros in Grapevine, Texas

We had an appointment scheduled at my house between 4-6pm. This after we had confirmed the time frame at 1pm. At about 5:30pm we reached out to confirm the tech was still coming but were told he was running behind. This is understandable however why are we as consumers having to follow up with you? At 6:15 we called and left a message with the AI assistant asking for an ETA. At 7:15 we are done and will not be needing services from a company that is not interested is gaining new business.

Ricardo was very professional, knowledgeable, friendly and efficient! He showed pictures of the issues and explained things in a way that I could easily understand. Very honest and up-front with the repairs and costs. And MUCH more reasonable in pricing than their competitors!! I will definitely be using them from now on!

Corey was outstanding. He was extremely knowledgeable, patient, and took the time to explain everything clearly. He even repaired holes in my ductwork at no charge that were caused by a previous shady HVAC company that had worked on my system. Corey was honest, thorough, and clearly takes pride in doing things the right way. I highly recommend him and Comfort Land.

Tune and Ryan did excellent job taking care of HVAC tune up. Both took the time to go over all the pictures and details of the system. Recommended things that can save energy and extend life of the system. Thank you both for great job!

Found these guys on Thumbtack app—they were super quick to call me. Sarah was great to talk to—same day appointment available, gave great explanations of process including service fee. Ricardo arrived—professional, courteous. He was very mindful of keeping the attic landing area clean. He fixed the issue quickly. I also appreciated Comfort Lands recap process. Ricardo handed me a sheet that had his observations and listed 3 recommendations that I should consider—immediate repair, future repair, and any potential system updates. Ricardo was very knowledgeable too! Highly recommend!

Martin is awesome!!! He has personally taken care of 2 of our Discount Hitch stores. He is very professional and knowledgeable. He was very thorough and explained everything he was having to do. He even took pictures of the before and after work. He will be my go to for any future work. Thank you Martin Allay!!!

I had a great experience with Comfort Land Heating, Cooling, & Plumbing when my AC suddenly stopped running. Both Tunde Moore and Tyler Dorsett were involved in diagnosing the issue, and I truly appreciate their professionalism and expertise.

They were thorough in troubleshooting the problem and took the time to clearly explain what was happening in simple, easy-to-understand terms. What stood out most was their honesty — they did not try to upsell unnecessary services. Instead, they provided practical and transparent resolution options, explaining the pros and cons of each so I could make an informed decision without any pressure.

The diagnostic cost was very reasonable and absolutely worth it considering the time, detail, and sincere effort they put into identifying the root cause. It’s refreshing to work with technicians who genuinely care about doing the job right and putting the customer first.

I highly recommend Tunde Moore, Tyler Dorsett, and the entire Comfort Land team for anyone needing HVAC services.

Mathew Mathis was kind, knowledgable and knew what was needed and went far above what was expected. He made sure we felt listen too and understand all scenarios that could possibly come up in the future. Thanks to Billygo Air! Good Job

Tray Finto was exceptional and very professional. He got to the point and explained the options that we had to replace our furnace. He did a thorough job on checking our HVAC system/furnace. Tray was extremely personable and easy to talk to and listen to our concerns. pricing was very good and manageable for us. Had the furnace unit replaced on the same day. Great job Tray!

Jordan! Jordan! Jordan!
Very polite, professional, and timely!
It took him about 35 minutes to check out my thermostat and the heater unit itself. These days that can be complicated, but he had the tools and Knowledge to get the job done. Next morning he showed up with a new part installed it and it was under warranty. All is well that ends well thank you Jordan.

Great Work, On-Time and Very Professional Service. It's Obvious Matthew Mathis loves what he Does and Billy Go is very lucky to have him. Thanks for the Great Experience!

Plumbing technician, Jerry Smith, did an exceptional job for us. He not only took care of our problem quickly and efficiently, but he also explained several things that helped us to better understand our plumbing needs. We really appreciated the great service.

Matthew Mathis with BillyGo was awesome!! He was on-time, super fair on pricing, knowledgeable, efficient and friendly. I will use him again 😁

I had a plumbing emergency today (a Sunday) and they made me the next appointment slot. I found BillyGo online on a whim and they showed up on time and took care of my plumbing back up and gave thorough quotes on how to deal with further repairs. After hours fee of $199. Very reasonable! I would definitely recommend.

Carlos did an excellent job with my plumbing repair. He was knowledgeable and provided advice on how best to address each issue, explaining the process along the way. Also a very friendly guy who I will be sure to request on any future plumbing needs. Great job, Carlos!

Britton is fantastic! We recently had issues with our ac and he was fast, friendly, and professional! Had us back up a running in no time. I will definitely be calling billyGO for all of our future ac needs.

Asbel did a great job cleaning and fixing my AC. Him being very knowledgeable and on time made things great. Glad I called billyGo to come out and look over my system to get some overdue items done. They installed valves, clog detecting cut off switch and sealed air leaks and fixed a water leak.

Jerry was wonderful! Showed up in the hour time frame appointed. Nice and personable. It was a simple issue and he inspected my water heater to make sure it was ok. Didn't try to make the problem out to anymore than it was. Will definitely keep his number in my contacts if I have problems with anything else.

I recommend BillyGo Air Conditioning and Plumbing for all of your A/c and plumbing needs! .Jordan Wiggins was so nice and knowledgeable in helping me to decide to replace my furnace. Salvador installed my furnace. He did an awesome job!

Jerry Smith came to our home today to service our plumbing issues. He was very efficient, professional, knowledgeable, and extremely nice. He did an excellent job and left the area in a better condition than it was when he started. If I need their services in the future, I will definitely be requesting him.

Jordan is extremely knowledgeable and professional. He took care of the issue right away. I’m very grateful for his level of experience and excellence of this company. Highly recommend.