Reviews of local pros in Grapevine, Texas

Respectfulness and attention to detail set this company apart. From the top, down these guys are number one in DFW. We've been with them for almost 20 years. Buck and the rest of the team go above and beyond...always. They came through years ago when I was deployed, making sure the home was squared away with no issues. Good job guys.

Buck is hands down the best A/C repairman I’ve ever worked with—thorough, respectful, and incredibly knowledgeable. He always takes the time to answer my questions and is honest about the state of my system without ever rushing. It’s truly a joy to have him out every time!

DANIEL my Service maintenance specialist who comes every 6 months is always amazing. Professional and on time. Very thorough. Best experience with buying our 3 Air Conditioners thru Coventry and Gaddis! Awesome customer service and support. Be sure to call them if you need new Heating or Air Conditioning. - Angela Mc

Cedric did a great job explaining the situation with my AC. I would highly recommend this company attention to detail on. Workmanship is great. .

On 8/6 at approximately 6 PM I came home to a warm 85 degree house. For the second time since the new AC installation, the drain line was plugged and the sensor shut down the unit. Daniel came within 30 min of my call and promptly solved the immediate clog and got the unit going. I inquired what it would take for a permanent solution, but Daniel did not have the parts with him and could have easily put me off for a repair later. Instead, he took the time to go back to the office to retrieve an inline shut off valve, return and install it while revising the plumbing for the drain. I manage people and encourage them to take leadership of an issue. To take ownership of a task and see it through to completion. That is exactly what Daniel did. He took the initiative, owned the situation and saw it through with enthusiasm. I would award him the highest commendation for his performance. Thanks Daniel. You are an effective problem solver and an inspiration.

I called and left a voicemail after hours and someone messaged me within the hour that they could get someone out next day. I really appreciate how quickly they were able to get a tech out to my house. The tech (Daniel) was prompt, friendly and fixed the issue quickly. He also wore shoe covers inside the house which was very courteous. It doesn’t get much better than that!

Daniel was professional and trustworthy. We were quoted a brand new system for 20K by a competitor and Daniel was able to make a small repair that fixed our issue. Unfortunately companies like Coventry and employees like Daniel are more rare these days. I will call Coventry again when we need a repair.

Our AC was not turning on. Called Coventry & Gattis as they put in our AC, furnace and reworked the duct work in 2017. They did a fantastic job then with everything! This is the first time we had to call them out.
Gregg T was the technician. We actually remembered him from the installation in 2027.
Diagnosed the problem put in the new part explaining all the details to curious husband behind him.
This is a great company honest, reliable and customer friendly. Highly recommend!

Buck is terrific, kind and knowledgeable. He lets us know when he’s enroute to our home and gives an ETA. He’s thorough, reviews the services he did and makes recommendations, if needed. We appreciate Buck’s “service with a smile.”
Lisa, Office Manager, is also wonderful. She knows us when we call, and makes us feel like family.
We chose Coventry & Gattis when replaced our HVAC system in 2018, and have been extremely happy with our decision.

Gregg did a good job of checking the AC unit out that C&G installed in May. The AC unit is 2 speed and at the higher speed had been making a rattling noise. However, when Gregg was here, the noise wasn't. If the noise returns, I'll record it which will hopefully help with troubleshooting.

We have used Coventry & Gattis for YEARS! We have never been disappointed. They are always exceedingly fair and professional. Most recently, Buck came out to do scheduled maintenance check and take care of a known issue we were having w AC. He is so pleasant and was conscientious and thorough in making the repair. We have also had NUMEROUS great experiences with David and Greg. Love these guys.

Technician Greg was timely, polite, knowledgeable, and ready to answer any questions I could throw at him. He was eager to get an answer to any problem, or symptom of a problem, I gave him. A truly pleasant repair experience.

Daniel was fantastic. Very knowledgeable and professional. Coventry and Gattis is the best heating and air company I’ve ever worked with, by far!

Daniel does a great job. He’s so professional and he is also the one that does the maintenance on my ac unit as well. He’s so great!

This was my first experience with Coventry & Gattis. They are used by a few of my neighbors and came highly-recommended. Buck was my technician and did a fabulous job. He is professional, polite, honest, and very knowledge. I felt respected and believe that this company is looking to keep customers long term, instead of making quick buck. Great job all around!

Buck came out and took care of our heating service. We've been with Conventry and Gattis for yesrs now. Always great service.

Buck seems to do a thorough job. We like the idea of having the same technician assigned as previously. We trust his work.

Our a/c stopped working late one afternoon recently. We called Coventry and Gattis for repair. In the heat of summer we knew it might take a while for a repair tech to come out. We were pleasantly surprised that Buck was able to come out that same evening. He did a great job quickly solving the problem and got our a/c up and running again. He was very friendly and provided good information. Buck even called the next morning to be sure all was well. We highly recommend Coventry and Gattis.

My husband and I have been using Coventry & Gattis since we moved here in 2019. Being recently widowed, I scheduled the semi-annual system maintenance for the first time on my own. Didn’t even know we had 2 HVAC systems! Gregg T was amazing! He showed up on time & was so polite. Thank you Gregg T.

Gregg was great (as usual)! He fixed our problem quickly and even swapped out our HVAC filters while in the attic. Many thanks to Gregg and to Coventry & Gattis for getting him here before we left on vacation.

Bi-annual maintenance visit was great. Courteous and skilled technician completed all heater maintenance and changed out my filters in under an hour. I have the monthly service agreement so no cost for the maintenance visits.