HVAC reviews in Harlingen, Texas

4.6 based on 560 reviews Back to the listing
    5

    Ronnie showed up on time and was very positive and polite and super knowledgeable I'm so happy we called them can't express how satisfied we are with the total experience we had

    5

    From Adan Flores
    Exceptional services!!!!!!! We are truly impressed with the entire experience from start to finish with Pete Chaires. He took his time in explaining every detail of what was needed and truly cared about the issue understanding the difficulties that we as customers deal with. He always kept a smile no matter how many hours he spent on completing this job with the efficiency and quality you only get from a true professional. I won't hesitate to seek the services again knowing I can trust the work performed! It did not take long for Pete to earn our trust! So thank you for the exceptional service you provided to us!!!!!!!!!!!!! From the Flores home!!!!!

    5

    Pete & his crew did an excellent job. Very friendly & respectful. Knew their stuff

    5

    Very courteous and so professional! He was able to isolate and identify the issue with my AC inverter system not functioning properly which is much more sophisticated than a conventional AC single stage system. Thank you Daniel👍

    5

    John Menchaca was our tech and I was very pleased, not only with his work but his professionalism. Very knowledgeable and supportive.

    5

    Pete hvac pro was great. Awesome job explaining services and got the job done efficiently and in a timely manner. Would recommend without hesitation.

    5

    The Technician was very well mannered, extremely helpful and knowledgeable. I want to express my gratitude for sending him out here. Again I'll referr your company

    5

    I was very pleased and satisfied with the work our technician did at our home today. Milton was very patient and thoroughly examined everything on the inside and out. He took the time to explain in great detail the functionality of each component and how ours was functioning. He also gave us very helpful tips on how to keep the AC running properly and how to keep it clean. I highly recommend this service for anyone having ac issues. Thank you for your time and the effort you put into resolving our issues today, your services are very much appreciated. Thank you!

    5

    Punctual, professional, and knowledgeable technician. He performed the diagnostic of our appliance right on the spot and provided the solution.

    5

    Your employees are amazing! They knew exactly what they needed to do.And did exactly what they were expected to do.And I thanked them from the bottom of my heart.They are outstanding.I would recommend them highly to each and every one.

    5

    American A/C came in and did an excellent job on the Ductwork. They didn’t wait around for a More convenient day for them, but came in on the Fourth of July to remove all of our moldy duct.
    Though we chose to stay in a hotel just to give them the time to be able to do the stuff they needed to do. They were quick and efficient, and we were back in our home the next day. The price was excellent and 1/2 of what the other 2 estimates were.
    Thank you

    5

    ⭐️⭐️⭐️⭐️⭐️
    Truly Exceptional Customer Service!

    I had an absolutely outstanding experience. From start to finish, the staff demonstrated a level of professionalism, friendliness, and attentiveness that’s rare to find these days. They were patient, knowledgeable, and went above and beyond to make sure my needs were met.

    What impressed me most was their genuine care and willingness to help—nothing felt rushed or forced. They took the time to listen, answer questions thoroughly, and ensure I left completely satisfied.

    Service like this deserves to be recognized. Thank you for making my experience seamless and enjoyable. I will definitely be returning and recommending this place to others!

    1

    I called on Dec 23,2022 was told someone would call me back. I waited until Jan 23,2023 to call them back and ask what had happened to my call back, a work order was never made. Technicians was very professional and helpful, main reason I use this company. Service call on April, 2024 schedule and service was excellent.
    Technician very professional and friendly.

    A/c stopped working, still under warranty,
    Tech came by was told motherboard, this was Monday , called them Wednesday ask when it would be fix, said sending sub contractor too make sure it was what was wrong (don't trust their own people).Sub contractor on Island time , was supposed to fix another unit on Friday, it following Monday still not here. I paid more at American a/c for their repair department not to be send to sub contractor and be told basically only choice or wait in heat until they get to you.
    Picture show how it was left , fire hazard

    5

    Excellent service from proficient and courteous technicians. Overall a great experience exceeding my expectations.

    5

    Pete and Hunter are hands down the best duo to work on your AC. From start to finish, they made the entire process easy and worry-free. They arrived on time, worked efficiently, and kept us updated every step of the way. Their professionalism, knowledge, and friendly attitude set them apart — I’d recommend them to anyone without hesitation.

    5

    Pete and Hunter were great! Very patient and perfectionist craftsmanship. Not to mention, they keep you in the loop on everything going on with your installation. Will 100% be recommending to family and friends!

    5

    Pete, Hunter, and Milton took care of us from beginning to end. We thought we had a small problem, but it turned out we need a new unit. Their staff from each call and step along the process gave us our options and took care of us. Thanks to the whole team! Highly recommend

    2

    Our AC went out over the weekend we called on Saturday and were told it would be passed along but never heard back. I used the schedule an appointment tab on the website to schedule an appointment for 9am on Monday and nothing we didn't even hear from them until after 10am. The technician finally made it out about 5:30pm Monday and discovered we had a leaky coil and they were going to have to see if they part was in stock and would let us know on Tuesday. My husband called around 12:30 on Tuesday and was told they would check and call back but didn't call back until around 5:00 to tell us the part has been ordered and should be in Wednesday or Thursday only after I sent them messages to at least call and let us know what was going on. It has a completely frustrating experience all around.

    5

    John was a excellent repair man. Explain everything about what he was going to do and soon had the central running. He also clean the area he was working.
    Thank you for making the repair service the same day.

    5

    Balde was very professional and explained what was occurring as to why our fridge was not producing ice and getting frozen. He was quick and straight to the point!

    1

    Our microwave went out. Needed part ordered. We had to call to set up a follow up apt. to get them to get it fixed. We use our microwave 10 times a day so you can see how much we need it and miss it. They came and determined the problem on Nov. 14 was when they came to determine the service it requires. That's 19 days ago. We called today to follow up on where the part is. All of a sudden they have the part and can fit us in tomorrow to put it in. Very bad service when customer has to make a call to get a solution. Not happy!!