Appliance Repair reviews in Houston, Texas

Horrible service. They misdiagnosed an issue with the fryer, then forgot to order the right part until I called weeks later, then pushed off fixing it 3 times and offered no apology. Absolutely insane service and the only surprise about their 2.8 star rating is that it's not even lower.

Spent several hundred dollars on 3 service calls replaced 3 different components with another company up on Hwy 290.Blogett oven still not working. Called Roy Armstrong he gave me two possibilities over phone repaired it myself in minutes with a tip cleaner didn’t cost anything.

9/29/20 had an oven “serviced”. Cleaned a part and deemed the issue resolved.

Two weeks (10/14/20) later, same issue came up. Technician was dispatched and cleaned a part and charged for trip and for the same work the previous Technican had done.

Wouldn’t recommend.

Called 2 other local repair places to work on my fryers. One came 3 times and the other twice, neither were able to fix my fryers. Called frymaster direct and they recommended armstrong. The tech came out and immediately said " i know what this is" fixed it in less about 1.5 hours and only $213.25 later i am ready for the weekend. Don't waste time with anyone else. I won't name the other companies but they are big players in the restaurant equipment repair game. Thank you ARC!

Stay away from this place. It is Thursday now and I called for a tech last week on Wednesday and have not heard back once. I have called twice and left messages and had no response. I called to speak to a human and was greeted by a very rude man who constantly tried talking over me while I was only trying to ask a few questions. " We are trying to get a tech out to you but you have other calls ahead of me" Really?! I called over a week ago!! if you are that backlogged on calls hire another tech!! Horrible customer service and it turns out that the gentleman that I was speaking to was the highest ranking person at the location!! How they stay in business, I'll never know.

They are an absolute rip off!!! My manager struggled with these people for weeks over getting the dish machine fixed and for some reason management is never available to talk on the phone when you have a grievance. The only reason I’m even giving it one star is because zero is not an option. Go elsewhere and save yourself a headache and money.

I always get what I am looking for and they have a great customer service

Dont Walk, Run Away from this company.

TLDR;
After 2 months of having Armstrong bilk us for thousands of dollars in multiple service calls, we now have a grill that is even more broken than the 1st time we called them. At this point it is beginning to seem to be an intentional business practice, to charge customers as much as possible.

2 months ago, I had a problem with my Vulcan flat top grill. Causing us to lose 3 of the 5 burners on the cooking surface we have in our very busy restaurant.

Call #1, I called Armstrong who sent out a technician several days later. After several hours the technician fixed the problem and left. 30 minutes later the grill was down again.

Call#2, It took several days for the technician to come back out to fix the initial problem. After several hours the technician fixed the problem and left. an hour later the grill was down again.

Call #3, Again it took Armstrong several days to send a technician out to address our initial concern. at this point I had been without a grill for about 2 weeks. After voicing my frustration, Armstrong sent a different tech than the one from the previous visits. After a few hours he was able to track down the problem to a bad safety valve. Of course, the part would have to be ordered. As a precaution we also asked to replace a 2nd safety valve as preventative maintenance.

I waited for the part about 3 weeks, calling Armstrong on a regular basis to get updates. Finally after tiring of my calls they informed me that they had a part in stock that could be fitted and would only be a little bit more expensive than the original part.

Again it took Armstrong several days to send a technician to replace the parts. After replacing the parts the technician informed us that the 3rd and final safety valve was now bad and would have to be replaced. Yesterday, after another week of waiting, the technician finally showed up with the last part. he installed made sure the grill turned on and then left. 20 minutes later the entire grill was down. I called Armstrong several times after he left and was just transferred to voicemail. I was able to reach them today and was again told 3-4 days before a technician could be scheduled.

After 2 months of having Armstrong bilk us for thousands of dollars in multiple service calls, we now have a grill that is even more broken than the 1st time we called them. At this point it is beginning to seem to be an intentional business practice, to charge customers as much as possible. Don't walk, Run away from this company.

River Oaks Area TX Dryer Vent Cleaners tech was personable, thorough, and very respectful of my home. He explained the whole process beforehand and showed me result after they helped to Clean Clogged Dryer Vents unit I will use River Oaks Area TX Dryer Vent Cleaners in future to Increase Dryer Efficiency.

He did a great job cleaning the dryer/vent. He also installed a bird screen over a second floor bathroom outside vent. And he cleaned out a bathroom wall heater. I'm surprised how much lint and dust collects over the years! Great service at a fair price.

Great communication and service!As requested, they sent a text reminder the day before service and 30 minutes prior to arrival for a client I was working with. They did a thorough job cleaning the vent, cleaned up the area and returned everything just as it was. Pleasure working with River Oaks Area TX Dryer Vent Cleaners,Houston TX very friendly and helpful staff!

Over priced 🤔. Please call around for better prices.

Veteran owned business, offering discou nted rates for disabled, veterans, first responders. Appointments only until further notice....

Highly recommended service

Great service! 👏🏼

Very great customer service and affordable prices

My washer was expertly fixed by Miele Appliance Repair. prompt, capable, and effective. I'll discuss it with my friends.

I used Miele appliance repair and couldn’t be happier, they immediately figured out what was wrong with me oven and fixed it in no time. They were really kind and will definitely hire again.

CM6360 less than 2 months old and I have a fault code. The “troubleshooting” by the customer service clown was to clean the machine. They don’t have a service rep in the Houston metro area apparently so the only option presented is to ship the unit out and hopefully in a couple weeks they’ll have it back to me. There’s also no supervisor to work with for 1-2 days on a Monday morning. Terrible support, given the cost of these machines.

I had an issue with my washing machine, and Miele Appliance Repair provided exceptional service. Their technician arrived on time and quickly identified the problem. They had the necessary parts and expertise to fix it right away. Thanks to them, my washing machine is back in action!

Serviceman was great! Miele are expensive to repair but great appliances are.