Constraction reviews in Houston, Texas

4.7 based on 6932 reviews Back to the listing
    5

    Sir Grout did an amazing job. Sent a request for a virtual quote, got it scheduled for within 48 hours. Jorge called within the time frame and showed him our shower, what we were wanting, and then what they can do. Jorge explained everything and how it would work. He provided the quote which was EXACTLY in line with what we were hoping (not cheap enough that you wonder if quality will suffer, and not expensive enough you feel you might be getting ripped off).

    Due to a rush, we requested ASAP and Jorge was able to schedule it for Saturday (there is a small additional fee for weekend work, worth it!), and got it scheduled.

    Jose arrived at the scheduled time, explained what he would be doing, and went to work. He worked extremely hard and managed to get it all done within a day. This was not just putting new caulking down, they removed ALL the old, crummy caulking, cleaned it, and applied new. Let us pick out the grout/caulking color as well. It looks like a BRAND NEW BATHROOM!

    We could not be happier with the results and would highly recommend to anyone needing a bathroom update that doesn't break the bank.

    5

    Very professional and efficient! 10/10 highly recommended.

    5

    Stephen with Grout Express worked with my schedule and did a fantastic job.

    5

    Straight forward & easy to deal with! Did exactly what they said, did exactly as the invoice instructed. 5 stars

    1

    I set up appointments 4 times for warranty repair work with no show each time.

    5

    Stephen was very professional and responsive. He had a great price and did excellent work.

    5

    I was very pleased with the service very professional! Kept the area clean at all times and my tile looks amazing. Thank you for the great service.

    5

    Thank you 🙏 for taking care of my showers, the re-caulk and clean made my shower look GREAT. I'm even more impressed with the hone and polish on my master bathroom floor, I can see my reflection!

    5

    Always an excellent experience working with Steve for fixing or simply touching up our bathroom! Absolutely recommend.

    5

    Steve does great work and is responsive and honest. Highly recommend him

    5

    Had some work done in 2 of my bathrooms, the showers and floors. Loved the outcome! My showers and floors are really clean and look great now.

    5

    Grout Express did an excellent job with my shower. It was in pretty bad shape. It now looks brand new. It’s amazing and I love it.

    5

    Very professional, clean, and flexible while performing the job. Stephen was a straight shooter and efficient providing the best recommendation to restore grout quality in our home

    5

    Amazing job done on my kitchen floor and counters. Got a great deal for both, so I said why not? Definitely didn’t regret it, my kitchen floor looks brand new and my marble counters are sooo shiny now!

    5

    Steve Owens, the owner of the business- restored all of my travertine floors . He is EXCEPTIONAL at his work and is a true PROFESSIONAL. Goes beyond the scope of the work , always on time . Highly recommended .

    1

    Reached out for some DIY advice/tips because he’s based in Texas and I’m in Miami. Shut me down immediately and told me “I wouldn’t know what to do.” Then told me he had a partner in Miami. If his initial response was kinder and less obnoxious, I probably would’ve hired him to do the job for me. Poor customer service skills, missed out on a willing client.

    5

    Stephen provided excellent service. He was extremely professional and did an amazing job on my house. I highly recommend his services because they are competitively priced for the quality of work.

    5

    This guy is simply amazing. Took my floors to looking like the day I moved in. Personable, honest, great singing voice (yeah I heard you and it was great). If you want the best value and best service choose grout express.

    2

    This company does good work and have reasonabe prices. However, they have proven unreliable recently and refused to honor a warranty repair for my bathroom. This is despite my repeated attempts... and I mean repeated attempts to contact them. They've taken to ghosting me and no longer respond to my emails.

    5

    Steve did a very good job. Did both bathrooms.
    The floors look brand new!!!!
    He did an excellent job. Cleaned everything up worked very neat.

    Doing my kitchen floor tomorrow. To strip it and clean the floor.

    5

    Steve did an excellent job in our bathrooms. He was very professional and reliable. My grout and caulking look great. I would definitely recommend him to others. Thank you Steve!