HVAC reviews in Houston, Texas

Jonathan came on time, did a full maintenance check of the entire AC System, reviewing all vents, duck works, compressors, & all other aspects of the overall health of the systems.

Issues were found and documented.
Problems were explained along with resolutions submitted.

We will discuss repairs with the home warranty services & hopefully we will have Jonathan back here soon for the repairs and updates.

Air dynasty replaced my air conditioning system in Baytown Texas and continues to maintain my new hvac system than you Efrain yovani and angel

Scheduled a maintenance check up on my heater and coincidentally my furnace stopped working right before the made it to my home to check my system. This sent a gentleman by the name of Casey out here and he was able to figure out the problem. I felt so bad because after he fixed one problem another problem surfaced. Casey hung in there until the end and got my system heating and cooling again. Best of all he did this without charging a dollar. I know that is not normal but I have Casey coming back out beginning of the year to get my ductwork. I am thrilled to have met this company and would refer Casey and Air Dynasty out to anyone. Great company, great people. See you in February Casey!!

Casey was first rate. He never rushed and was awesome at explaining every detail in what he was looking at. Gave me good options on the course of action he could do to getting our a/c going again. He was extremely well mannered and personable. I will definitely be calling Air Dynasty in the future. He sold us!!

Unfortunately I had a very troubling experience with Air dynasty AC & Heating LLC. On the last day of the freeze last weekend of around Jan 30, '26---my heating system failed downstairs and I called them. A man by the name of Casey Ostigin came by. We must have spent over an hour and half after his inspection and in the conversation discussing whats wrong and what "must be fixed". Me not being an expert and trying to decipher what he's saying are the must do's of course is not pleasant because quite naturally a lot of money is involved. He said " the unit in the attic is over 140 degrees and is a fire hazard and I need a new one".
"The condenser outside he said is the kind "they don't make anymore, its old and if it leaks antifreeze in the house its toxic" Its against the law to use these now" he said. Im thinking none of this sounds good. We discussed some other things like changing the filters as well. But not knowing what the weather is going to do --I didnt have many options.
We discussed pricings and he gave me some options stating his offers only apply if I sign right then. I told him I need at least 24 hrs to think about it .But he said he had already run my credit, got approval and he needs the signature. Well when I saw the name on the application, I said " thats not my name, Ive had a legal name change a long time ago. I asked him to put my current legal name.
He said he'd try--couldn't do it but just sign it anyway. I told him I wasn't comfortable with that. He said " It doesnt make any difference. I went on and signed it which was a mistake I believe because the next day when they came to do the job, and told me they were finished, I did not have a new condensor, nor any new filters like I was told. They were only in my house, at the most 2 hours or so.

They didn't do any trouble shooting with me and I still couldn't get the heat to come on. I called Casey Ostigin to tell him about this and he said he never said I would get a new condensor. I said "we must have spent 20 minutes outside just talking about how bad my downstairs condensor unit is". I asked him if he could come over and see why the heat wont register. After talking awhile and being very upset, the phone call somehow disconnected. (I didn't hang up the phone) I called him back a little later, he answered. He reluctantly agreed to come over. He trouble shot it and the thermostat did begin registering and the heat came on. I asked him about the condensor and he insisted that thats not going to happen and accuse me of trying to "get something for free". (over the phone he said this) before he came by. Me being a professional nurse, a homeowner, and working woman all my life, it was unbelievable he said this to me --a customer. Thinking back on this, I should have been offered and itemized estimate of what exactly I was paying for -----since a person is paying in the thousands of dollars. Needless to say this was a terrible experience and I would suggest no one ever use this company. A lot of double talk, a lot of dishonesty. Im the last person to use the word racism, as the reason for this treatment. I would ask this person Casey to search his heart and review his motives.

Jonathan came to my home in manvel and did a in home inspection. He went above and beyond on helping me understand what was going on with my unit and how to proceed. Best customer service i have recieved from a AC tech. Thank you

1 Star. I do NOT recommend Air Dynasty A/C & Heating.

For eight months, this company double-charged my bank account — one charge for my actual service and another for a completely different address that I do not own or have any connection to. When I reached out, they acknowledged the mistake and agreed I was owed a refund.

It’s now been 10 weeks, and I still haven’t received the refund they promised. I’ve followed up multiple times with no resolution. This has been extremely frustrating and unprofessional.

I would caution anyone considering this company. If this is how they handle billing errors and customer concerns, it’s a major red flag.

I have used their services for years with no previous issues. I did not expect them to address this situation so poorly.

Great service, honest guy, gave me all the info he knows on ac which he went through it step-by-step. Truly the ideal tech.

Mr. Duane was awesome. He called and gave an estimate of arrival based on his location. Arrived on time on a Tuesday evening to fix our AC issues. Although he didn’t have the tool to fix it he diagnosed the issue and scheduled us for a tech to come out first thing tomorrow morning. He also gave us a few recommendations to ensure we continue to keep our AC UNIT in good working condition. We will definitely recommend him and his company to others.

Alex and Chris came out for a maintenance check and serviced my system very thoroughly and in detail to the point in cypress Texas 77433 on November 22 definitely recommend

Bryan is an excellent service tech his experience and knowledge is impeccable. He carefully explained the issues found wrong with the system I think that’s great.

Mr. Jonathan came to my residence in north Houston. Was able to figure out the issue quickly, and was able to walk me through some pretty fair options. Will call again!

Magnolia tx

Eduardo u came out to my property after unit would not shut off, he was able to find the issue and fix it in great time, he gave me a affordable price and was able to get my system back up and running cooling properly.

Air Dynasty installed an air & heat system at my home on 2024/12/21. After some miscommunication and eventual resolution, the install was completed successfully. I was contacted two days later to schedule a "summer super tune up" maintenance appointment, which I thought odd, being the unit was installed two days prior, and it was December. After speaking to the rep responsible for the notice, the issue was cleared up and I was placed on a 6 month reminder.
An issue developed on 2025/04/04, about which I contacted a rep via phone. I was asked to provide pictures and a description via text. I responded with four pictures along with descriptions, and never received a response.
I was contacted via text 2025/05/14 to schedule a maintenance appointment. It was acknowledged that I had been enrolled in the company's membership program, so the $79 fee would be waived. An appointment was scheduled for 2025/07/3, and I received an immediate confirmation of appointment for the date and time, and if I had any questions or scheduling concerns, to respond. I received an email on 2025/7/2, again confirming the appointment for the following day. On 2025/7/3 @ 10:35 am, I received a text stating that Air Dynasty did not receive a confirmation of appointment, despite not requesting one in text, email, nor phone, and my appointment had been canceled. After replying via text pointing out there had been no request for appointment confirmation, I received a reply apologizing for the confusion and lack of clear communication. It was stated that I was right, and my patience was appreciated. The text also stated they would be reaching out shortly to reschedule.
I responded six days later on the same text thread on 2025/07/09, as no one had contacted me. I reached out again on 2025/09/22 one final time to provide an opportunity for Air Dynasty to reschedule and offer some sort of resolution to make this situation right.
I feel my hands are tied, as the contract signed with the company stipulates that any maintenance must be performed by them, else the service warranty will be voided. I wished to resolve this issue before any malfunction of the system occurs and I was forced to seek alternative repair work, which renders the warranty null. I believe I have been very patient with the personnel at Air Dynasty up to this point, but I have yet to reach a satisfactory resolution. As a result of the near total lack of communication, coupled with stumbles nearly every step of the way, a poor review of Air Dynasty seems to be my only recourse.
The people I spoke to at Air Dynasty while being pitched their systems and services seemed responsive and knowledgeable. However, communication had rapidly declined, and my trust in them has plummeted.

Edit: Despite the response from the owner indicating they would be reaching out and having the situation corrected immediately, no contact has been made in over a month. This appears to be another example of their lack of concern for their customers.

Edit: Strangely, I again received the standard reminder text message regarding getting an appointment scheduled, and I just called and spoke to Alma on 2025/12/4 @ 1:18pm. She indicated there were no issues with my account, and scheduled a service call next week, on 2025/12/11 between 10am and 2pm. I can't wait to see how that goes.

Jonathan came to my house in the woodlands and performed a maintenance inspection on my system. He was very thorough and found things that other companies missed. He was also able to confirm my suspicions about my electric bill, and the quality of another companies work, and had pictures to prove it! Excellent service, and look forward to having him back to replace my ductwork!

Eduardo Urbina was very professional and explained well what he was doing each step to check if the unit was functioning well. He was patient and willing to explain something several times in order to ensure that I understood.

DO NOT USE THIS COMPANY. Casey came out to my house because my thermostat was switching from heat to cool. He told me after being in the attic for a while “I found your problem you need a new furnace” but he tried to talk me into their financing and I refused. He showed me pictures of supposedly a crack furnace and told me there was gas leaking. But later I started getting suspicious when I told him I had a home warranty he told me he could pull up my information about my home warranty on his phone then said my home warranty would cover a portion of it but my out of pocket would be $5200, and told me he could replace the furnace right away at 7pm at night. Hmmm…
Now I’ve used my home warranty before and in the past I have to call them and they send a technician so that’s when I first started feeling something was not right. He was talking fast and sweating so I started getting a little suspicious. I called my neighbor down the street who knew someone who has an ac and hearing business he happened to live near me and knew one of my relatives he came right over. He found that Casey the tech from Air dynasty had disabled my system and there was no crack he had taken the fuse out and. Disabled my thermostat. Some people just can’t do business the honest way and had the nerve to bash Abacus which I told him I used for maintaining my system. The company is dishonest do not do business with them.

Tech Kevin came to my house in Conroe late and did an amazing job. He was very professional and personable. He kept me informed and I felt like a valuable customer.

Eduardo came by and inspected the heating and air conditioning system installed 2 days ago and completed yesterday installing all the exhaust pipes. It s been working well. He answered our questions and looked the system over carefully. We have been very pleased with the workers and their knowledge about the heating and A/C. Casey came on the first day and examined our old system and gave us excellent information on what we could expect and we are very satisfied to have gotten it replaced and knowing they will come twice a year to inspect the A/C and heating.

Spring tx

Kevin from air dynasty came out after my unit would not cut on, was able to get my furnace back up and running in efficient time, with great deals to keep system functioning for a long time

Jonathan was amazing loved the attention to detail here in Atascocita gave a great easy to understand review of work to keep system working longer.