HVAC reviews in Houston, Texas
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What more can I say than above and beyond the Call of Duty! Love their business! Trust them with my family needs in time of emergencies and or just a simple question. Carlos is awesome owner/CEO! Can't say enough about our personal business encounters! God bless!
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I absolutely love this HVAC team!!!! They service my home twice per year and are very thorough. If any issues arrive with my systems, they clearly communicate all of the options and do a great job!! Can't recommend enough.
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Carlos is extremely knowledgeable and professional. He walked me through all the findings and what recommendations he felt needed to be done to the HVAC allowing me to negotiating with the seller. So if your in the market to buy a house and want to know if your HVAC is up to par then look no further.
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Carlos and his team did a great job coming into my home and repairing an improper installation. Master bedroom was significantly warmer from the remainder of the house due to the poor design. In one day, Carlos and his team repaired the system and got it performing correctly. I can now sleep in a cool bedroom.
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Outstanding service and quality!!!!! American NRG Services stands by their name!
American NRG has been our AC service company in the past and each time they have exceeded my expectations based on their service and quality. We will NEVER consider using any other company!!!
Thank you for your professionalism & outstanding service! -
Carlos and his team have been our HVAC team since we built our home on Lake Conroe two years ago. They are reliable, thorough and joyful. They are now servicing our daughter's townhome in the city. I highly recommend.
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American NRG is the best AC company you can possibly work with. They are very professional, always fit you in their schedule, and don’t price gouge you just because they see where you live. Their prices are their prices, their work is outstanding and they go above and beyond to accommodate you and get your home up and running again when there’s a problem. I highly recommend them
Theresa Roemer
Carlton Woods -
American NRG is an excellent 5-star AC company. The individuals that work there are kind, punctual, professional, organized and very personable. I highly recommend them for all AC needs.
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Jeremy and his field crew replaced one of our roof top units. They made us a priority and were very professional, efficient and neat with their work. Our clients appreciated that their fur- babies were not without AC for very long. Thank you.
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We thankfully found American NRG many years ago, and have had a consistent positive experience with their prompt, honest, reliable maintenance/repair service. When a repair is not possible they have communicated/explained why the older units could not be repaired in a logical and understandable manner. They then quote options for efficient and prompt replacement of the old units and got us back on line. I highly recommend this very professionally run business to take care of your HVAC needs.
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American NRG Services was great. Carlos was great at explaining what options I had from AC units to financing. Also helped in making the new unit more energy efficient. The crew was very professional and didn’t leave a mess. Definitely recommend this company.
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I have used American NRG exclusively since I moved into my house in May 2022 at the referral of a friend. I couldn't be happier with the service and honesty of this outfit. I called them at 12pm on a Friday after my upstairs AC unit went out last September, they sent a tech over at 5:30pm so my children could sleep in their bedrooms that night - what service!
I needed attic ducts replaced and was on the fence about repairing old downstairs HVAC unit or replacing. Called and got quotes from several AC companies and American NRG really showed they knew my house and knew their stuff. American NRG had one of the owners come to my house and inspect along with his technicians to give a thorough evaluation about the pros/cons of repairing my old unit versus full replacement. The other companies sent mid-20's sales people to hard sell and get me to sign on the dotted line for work to begin tomorrow.
I've been so pleased with their knowledge and ability to keep my home comfortable I have opted for the 2x a year maintenance plan they offer. I'm not the best about maintaining my unit on my own so it's good to get AC company in the house 2x a year to be sure my unit will perform under stress of Houston climate.
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Edited with addition 10/2024
I had American NRG back out last month for a very complicated job. They came out for 2 visits before the work started to assess replacing ductwork that went from 2nd story attic, through chases down to 7 first story registers (just under 50% of our first floor registers). The team was very professional and completed the job within budget and timeframe. I didn't realize how much a/c was leaking into our chases from these 50 year old ducts. The first month with the new ducts our electricity bill was $150 lower!
We are setting money aside to have American NRG complete the rest of our 50-60% of registers on the first floor before next summer. -
Carlos and his team not only helped me identify my a/c problems, they were able to give me the most affordable quote and got it done in the same day. They are so willing to build a longterm relationship by being authentic and even helped me understand I was being severely overcharged by another company for a problem I didn't actually have. As long as I am in Houston, American NRG Services is my go to!
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Carlos and his team took great care of my family and I when our AC suddenly stop working his team quickly responded and took great pride in their work. Mrs.Gaudy took time to make the financing process easy for us as well. Best group of people I’ve ever worked with.
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The best! I was at a loss with my AC system and Carlos was incredible helping with reworking my AC system and helping with roofer and insulation. His honesty and fairness was great and his way of explaining the job and sending pictures and updates put me at ease.
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If you’re looking for Solutions, Service and Quality, American NRG will deliver. From the moment my wife and I met Carlos, we recognized there was something special. Following his initial walkthrough and evaluation of our HVAC situation, he committed more time summarizing his observations and recommendations than we have become accustomed to from other service companies these days; he patiently and effectively answered our many questions. Ultimately, he prescribed for us a solution for our situation, not just a simple, quick & easy replacement. The American NRG installation crew was top notch; they showed up on time, completed the project and everything is working as expected. Very importantly, Carlos hasn’t disappeared and moved on; he has followed up repeatedly to check on the system and confirm our satisfaction. We were introduced to Carlos and American NRG by a respected reference who told us that he had only heard great things about them from many of his own clients to whom he recommended Carlos and his team. We now count ourselves amongst that group and offer our highest recommendation!"
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We had a wine cooling system that was installed by another company that had failed. American NRG provided a full inspection of the set up and pointed out several other flaws in the room insulation and vapor barrier. Their staff was knowledgeable, honest, responsive, and provided great care to all of the existing home finishes when gutting and replacing the entire mechanical system. I will continue to utilize their services and highly recommend them.
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Back in 2018 we hired a new air conditioning company from a referral we got from a friend. Best decision we made. We needed new units installed and the pricing was competitive. The team was professional, knowledgeable, and efficient from start to finish. They provided a tailored solution that perfectly met our needs and ensured a smooth installation process. What impressed us the most was their commitment to customer satisfaction. They followed up after the installation to make sure everything was working perfectly. We leveraged their semi-annual maintenance program so that we do not encounter issues during our hot Houston summers. The experience has been so great that in 2023 we decided to have them take over as our air conditioning company for our commercial building. I highly recommend American NRG for your residential and/or commercial needs.
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As Pastor of a local congregation I can't speak enough of my experience with NRG they were professional thorough and explained the issue with our ac problems! From the owners of the corporation to the skilled technicians they treated us with respect and complete professionalism!
Five star performance!
Pastor Roy Guel
First Baptist Church of Galena Park -
In my experience as a long-time partner , they are a standout in the industry. They’re organized, reliable, and always follow through on their commitments. If you’re looking for a team that knows their craft and treats people right, this is the one. A pleasure to do business with!
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Was able to get an appointment quickly. Technician, Jose, was professional but friendly. Identified the problem quickly, replaced the part, explained everything to me and was gone in less than 45 minutes. Thanks