HVAC reviews in Houston, Texas

Quick appointment scheduling.

Efficient and dependable service.

Highly recommended for heating and cooling services.

Very responsive and helpful staff.

Fixed my HVAC issues without any hassle.

Very satisfied with their work.

Great communication and fast service.

Great service, fixed my issue fast.

My AC cooling problem was fixed perfectly.

Efficient service at a fair price.

I cannot recommend them enough. I had an issue w/ my AC and my family has used them for years and recommended them. Tom came out and was able to fix my AC w/ a simple service call... while other places were trying to sell me on a new unit. Awesome service!

Luke was great technician

Thank you efficient air for your quick response and fix. Luke was very knowledgeable and fixed our heater 3 hrs from when we called. Your prompt response is the best especially how far in country we live.

Bon came out and look at my system. Great kid. Every professional, he explain everything. He made me feel like he’s part of my family. I got a new grandson today. Highly recommend

From our salesman to our delivery of unit guy to the 3 young installers, great job! I recommend these guys. Very professional very efficient and do a great job at cleaning up afterwards and explaining everything they did.

Review
I am not usually one to write reviews, but I felt a very strong need to after our experience with this company in particular and the terrible ethics I saw attempting to work with them. Sorry if its long, but a lot happened to lead to me posting this.

We had to fight tooth and nail to get our warranty company to cover our broken AC (it’s a 3 year old system, brand new with the house we bought new). During this process we had 3 technicians from 3 separate companies come look, and Efficient were the last people called out making 4 total. It was obvious out of all the technicians that came he did not care at all.
He did not show up to the first appointment, when I called the office to find out where he was they told me the appointment wasn’t until the next day. When I went back to check the appointment I noticed I was correct and the guy didn’t show up. I called back and told them that the appointment was for that day, they then admitted the technician just didn’t get to me. I felt like that was completely unprofessional to try and lie about the original appointment date. He came around 10 AM the next day. When I asked him and someone from the office how to make the process go faster they both said that if I were to pay out of pocket they could get the parts and get it fixed in a day or two, but going through the warranty company they would have to wait for parts from them. (I informed everyone I had already been without AC for 2 weeks due to the warranty company and needed it fixed as soon as possible, sleeping in 85 degrees and up to 92% humidity in my house.)
The day after the appointment in the afternoon I called my warranty company and they still had not received anything from Efficient AC. I had to call them to get them to start the process with the warranty company and send them the information they needed. After a couple of days we still hadn’t heard anything, come to find out Efficient was supposed to be getting the parts to fix our AC but didn’t talk to our warranty company so they were “waiting” to get the parts from them. (Wasted about 4-5 days because they didn’t communicate.) When I called Efficient they said now it would take 5-7 business days to get parts. I thought this was very suspicious or maybe even manipulative considering 2 people I talked to prior said that if I were to pay out of pocket it could be fixed in 1-2 days.
The only helpful person was Kevin who actually talked to our warranty company, talked to us, found the parts and helped schedule an appointment for someone to finally come fix our AC. (At this point we are coming up on 3 weeks no AC.) Sadly, it doesn’t end here. The appointment is scheduled for 1-5, I call earlier in the day to confirm the appointment, I’m told everything is good. I wait until 4:30 and call to ask where the technician is, I’m told they’re running late but will be there (I even double check with her to make sure they are coming that night.) Nobody shows up. I call, get put on hold for over 40 minutes two times before being told to leave a message and nobody answers. This is the second appointment they missed. They came the next morning and got it running again, only to find out 2 of the larger priced items they made us pay for out of pocket were not done because they were not needed (we tried to tell them when we originally got the invoice those things wouldn’t be needed but they made us pay for them anyways).
Now we have yet to receive a refund, they even tried to tell us they’ll hold on to part we payed for and didn’t need until we do need it just to try to avoid refunding us. (Again, a 3 year old system. Should be years and years before we need that part)

My entire experience with this company I felt like I was being lied to, taken advantage of, and completely disregarded. I would not suggest them to anyone.

Daniel helped me with unbeatable quotes to replace the entire HVAC system for my house. They replaced everything the next day. They kept everything clean and a person showed up the next day to fix the damage on the walls and ceiling. I just wish an English-speaking technician was here with the team. But the overall experience and payment options were perfect!

Thank you, Luke and fishing Air Omar was a great installer. This company is very honest and bad to the bone. We will Recommend all of our friends that live in Texas to this company

Normal maintenance visit within 1 year. Visit from Doug assured me that my unit was working properly. Dough was very knowledgeable.

Doug was here addressed all my questions and concerns, he has a wealth of knowledge and has been very informative along the way.

Rod was very Nice and profesional. And helped us get a new unit. A Big Thank You.

Doug was here from about 7:30 - 9 and inspected the system and found that the problem is in the drain pipe out of his realm of work and informed us to get a plumber to fix the problem.
Alan Foster