HVAC reviews in Houston, Texas

Great experience from start to finish. They came into my home, and explained all information in full detail. Salesperson was helpful and knowledgeable. Other companies were very pushy, but not chill bros. We agreed on the the work to be done (full hvac replacement) and they set me up with all appointments (pre, install and post inspection). They always email and text prior to coming in addition to calling. All staff communicated well upon arrival of what they would be doing. They always cleaned up after and explained all work done. Highly recommended!

If you are looking to upgrade your system I HIGHLY RECOMMEND using the Chill Brothers! Zachary and Doug 'My Man' Walker are amazing sales reps. They were able to quickly diagnosis issues with my system and identify some significant cost saving ONLY Chill Brothers has access to. Doug was excellent in outlining all the options I had and recommending the best solutions for me and my family. Not once did my wife and I feel pressured into buying additional unneeded accessories. I was so impressed with the service I made sure Doug (Skateboarder and Snowboarder) left with one of my snowboards as a thank you for taking the time to help us! The installation went smooth and now our whole system is upgraded and working like it should!

In short: these people are liars. Their sales guys are set out to screw you over. Don't trust them. Door to Door sales people from this company came by my house and tried to sell me a new air conditioning system. On the initial visit and on a follow-up appointment the sales guys lied straight to my face and tried to convince me that my AC install was 18 years old. They pointed to the serial number on my outside unit and said 'the second two digits identifies the year of the install, so this was set up in 2006'. When I told them I didn't remember how old my AC setup was, they immediately jumped on this opportunity to lie and sell me a system I don't need. My AC brand is Goodman and I looked up how to interpret their serial numbers. All sources consistently said that the correct way of reading the number indicated my system was installed in 2016.

I have been in need of a AC for a while and put if off. Recently I had this company appear at my door, I believe Daniel was the person I spoke with. I had no idea this type of offer was available and it made it so easy for me to be able to replace my old AC. The young man was not only super nice but very informative. I could not have asked for a more perfect situation. Thank you Chill Brothers

Door to door sales ignore all signs and local ordinances, and show up at absurd hours. No business who uses this tactic can have a product worth selling.

I just signed up for a new HVAC system with Chill Brothers that should be 46% more efficient than my 15 yr old system. Julian came to my door and told about this opportunity and put me down for an appointment. Brandon Watson came today and explained that I could get a $2,000 rebate for my old system and that I would be eligible for a $1200 tax credit. I am really looking forward to this upgrade of my old system and to the savings that will make it affordable. Thanks Brandon.

I find it completely unacceptable that your company chose to knock on my door, disturbing my peace, riling up my dogs, and waking me up on my only day off. This neighborhood is clearly marked as 'No Soliciting,' and your deliberate disregard for that is both disrespectful and intrusive. People’s time, rest, and privacy should be respected—especially when boundaries are clearly posted. If I were interested in your services, I would have reached out myself.

We had a big job on our hands, the entire heating and air conditioning had to be replaced. Luis Santana was a pleasure to work with, he walked us through each step of the way, even working with us long distance via phone and email correspondence, he was always courteous and very helpful. I was very impressed with your company's quick response and prompt service. I would highly recommend your company...

Doug was fantastic in helping us with our AC installation. He didn’t just try to make a sale; he took the time to understand our needs and thoroughly explained all of our options. His expertise and clear communication made us feel confident in our decision. The whole process was smooth, and we couldn't be happier with the outcome. I highly recommend Doug E Fresh for anyone looking for honest and knowledgeable service!

We have been looking for a few months trying to get a reasonable price from a reputable HVAC place near the Austin area. We had to have a 4 ton, two stage, variable speed gas A/C with Furnace and The Chill Brothers have Lennox products so that was what really did it for us. Isreal was the one to tell us about $2k rebate and Brandon was the one we mainly worked with. All good people. The price ended up being a few thousand less than the other big companies and we were still able to have a 10 yr warranty on parts. I rarely write reviews and I know people don't trust any door to door sales reps but these guys are legit and now we have an A/C that's running great and costing us less. I'm recommending them to anyone that has to battle this Texas heat.

Thank goodness Sterling came by the house to tell me about The Chill Brothers, and a deep gratitude to Brian Novak for all the information and help with my A/C and heating system. Brian fixed a loose connection in the gas supply and was very honest about the pros and cons of a new system. Brian and The Chill Brothers have earned my trust, and I signed up for The Chill Maintenance Plan.

Called company to please send someone out to repair heater as it was 40 degrees this am and I had no heat. After a little confusion they were able to get someone out within 2 hours. However, all they did was try to sell me a new unit and did not bring any tools to repair. The gentleman was very nice but explained he would have to call company and they could send someone as they only sent him. They stated they would send someone that could look at it I never received a call nor did anyone show up. Ended up my friend reset the button on the heater and it started right up. I was not slide as a customer unless I was willing to buy approximately a 12k unit. The uncaring attitude of this company and their ability to serve the community like this is unacceptable. Just shows you unless your willing to take a chance go by word of mouth with companies not just look in phone book. I found out about this company through flyer in my door stating 69.00!tune up today. Obviously more interested in replacements of units and willing to have extremely unsatisfied customers. Never received callback or follow up

Jack provided an exceptional experience and truly exceeded all expectations. Before our meeting, I had little to no understanding of HVAC, but he was incredibly well-versed and took the time to clearly and take time to explain to me my options and how Chill Brothers could provide the perfect solution. His service was unmatched, and his manager, Kenny, was equally remarkable—professional, considerate, and generous enough to offer us a deal that went beyond what we had hoped for. If I could give more than five stars, I absolutely would! I strongly recommend Jack and Kenny for any HVAC needs or advice.

Jack was outstanding and completely exceeded my expectations. Before meeting with him, I knew nothing about HVAC, but he was extremely well-informed and took the time to walk me through my options and how Chill Brothers could provide the best solution. He went the extra mile, and his manager, Kenny, was just as impressive—courteous, professional, and generous enough to present us with a deal that surpassed what we had anticipated. If there were an option to give more than five stars, I definitely would! I highly recommend Jack and Kenny for any HVAC inquiries or services.

I have scheduled regular maintenance on my
A/C.
Yesterday Jonathon Seah came out to do the maintenance. He mentioned that I was his last one of the day, But you would have thought that I was his 1st. He spent a good bit of time going through several things. Took several pictures and sat down to share each one even though everything was in great shape. Not only that I had a great conversation with him over a glass of water about non relating things.
Jonathan was very knowledgeable and professional. You should be proud of this employee for from my experience he goes far beyond what is expected.

Thanks again, Barry Allen

My salesman (Zachary) was very polite, even after I addressed my no soliciting sign. He was very professional and informative when telling us about the program making it simple and easy to understand. Despite my schedule we were able to work around it and got me setup for an assessment the next day. Overall pleased with my experience.

I want to give a big shout out the folks at the Chills Brothers! I had an AC that was 2 years old working fine until it wasn't and it was discovered by the Tech Nicolas that there was a factory defect in one of the coils. I'm not going to lie I was HOT, especially after I found out how much it was going to cost to fix it! These Gents didn't run like others do they stuck in there with me and found a way to get me through the process and not cripple me with a large bill all at once. Through the efforts of Nicolas, Troy and Brandon my AC was blowing cold again that night and my coil is being replaced in a timely manner. I can't thank these guys enough for their professionalism and dedication to customer service and getting the job done right! I can't forget Brandy either as she made the scheduling process smooth and painless. Needless to say Chill Brothers will always have my business and they should have yours too! Thank you so much!

I received an annual service to check my heating system, prior to the change of weather. Josh Cover and Brandy technician serviced my home. They were both very friendly, allowed me to ask questions & were able to answer all of my questions. They also checked my AC units to make sure they were operating properly. I was extremely pleased that they took time to check everything and didn't rush to finish the job. I'm very pleased and feel safe to have such good service through Chill Brother's technicians.

My experience was great. From sales and to appointment scheduling. Albishon was so friendly knowledgeable and helpful to me and my 84 year old dad. My dad is a Vietnam vet and they were so accommodating to him and patient with him. Thank you so much to all the staff at Chill Brothers.

I highly recommend The Chill Brothers. They go above and beyond to satisfy the customer.
Kenny Pittman, my Comfort Advisor, represents the company well. He made the process easy with no worries or concerns.
Thank you Kenny and The Chill Brothers.

Found them at Home Depot. Set up appointment for consultation and they worked around my schedule. Michael Stewart came out and did a space measurement and explained everything in detail. Very personable guy. Worked out the financials to exactly the way I wanted and could fit in our budget. He spent a couple hours with us and made sure we got what we needed and what we could afford. When I called back and needed questions answered he answered on the second ring and knew who I was and answered everything thing I needed and fix a couple issue that I forgot to address initially. Installation day came and they were awesome. 6 hours total time for 2 HVAC systems and I cannot even tell they were here except for the fact it is much cooler in our home. Lennox units inside and out and so quiet. So far impeccable sales, installation and instructions on how it all works.