HVAC reviews in Houston, Texas
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The Staffords and their crew have helped me for 10 years now, so that says it all. Great family, team and service.
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John is knowledgeable, courteous and personable. He cares and respects customer's equipment and property. It showed in his work. Very happy with Stafford Air of Bellaire.
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Dusty Stafford responded to my call within an hour and was able to get a tech (John, who was excellent)out to complete my job in less than 6 hours from my initial call. Impressive work that saved me from big problems
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Update! Text Stafford Air on Tues April 2nd 1:56 and John was pulling up at 2:05 to diag my cooling problem. He arranged for a warranty to exchg part. chgd labor and charging system. So courteous. I'm back in a nice cool house on Wed Apr 3rd 12:47. Now thats customer service!
Dusty, John and team were exceptional. Had another co out to diag my issue told I had to get new equip ductwork etc for $15k+. John came quick figured out ac drain line wasn't dripping because it was disconnected. Other co w warranty co didn't even catch that because it was under some foam. Then John verified my evap coil was sufficient for my new unit ( other co said it wasnt).My airflow was bad on my addition (flat roof) Stafford sent me an est for dampers to redirect the air. (10% of org est from other co) They came out this am and did the job in about 2 hrs and cleaned up. I highly recommend Dusty John and team! Thanks so much!! -
Stafford Air of Bellaire is the best - highly recommended!! About a year ago, Dusty and crew installed a new 4-ton Amana HVAC system for my second floor. The crew was professional, polite, and extremely efficient.
My new system worked flawlessly through the heat of 2023's brutal summer. Thank you Stafford Air of Bellaire! -
Once again Stafford Services came to the rescue! The AC unit at our rental property failed and they took care of it efficiently and in a timely fashion. I highly recommend this family-owned company
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Stafford Air of Bellaire is great. They are very professional, friendly and prices are reasonable. They show up timely and communication is great. John Miller is the best. I highly recommended them.
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Stafford Air sent an A/C repairman within 20 minutes of me contacting them. Solved the problem and did a thorough job of explaining the issue my unit was having. Very professional- will be calling Stafford Air for all future A/C and heater issues.
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I can’t say enough good things about Stafford Air’s professionalism and customer service. John and his team are wonderful to work with. Thank you!
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I chose Stafford A/C because of the many positive reviews on Nextdoor. And my neighbors were correct. They came when they said they would, then accurately diagnosed the problem and repaired our unit at a fair price. I will definitely be calling Stafford A/C again.
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Dusty and the rest of the team at Stafford have always provided top notch service with a can-do, professional attitude. Today, though, they went above and beyond. Rescued us from a CenterPointless issue that knocked out all four of our systems. Repaired three and replaced the one that needed it. In one day with no advance notice. John Miller should wear a cape! Bravo!
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Stafford Air was amazing! Our a/c wasn't cooling so we figured it was due to a freon leak. We submitted a request online for an appointment (they were highly recommended on NextDoor) and within minutes, they called and let me know someone would be at the house that afternoon. An hour later, they called back to say someone could be there in 5 minutes. Dusty listened to the issue and started checking the unit. He confirmed the problem and fixed it in less than an hour. He explained everything very well and the total cost was very reasonable. We will definitely use them again!
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Stafford Air is the best. They offer personalized service. Their techs are knowledgeable, efficient, and great people. We wouldn’t use anyone else.
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Great company with the best team of employees. Reliable and efficient group of people, highly recommend them for your HVAC service. They just completed replacing my AC/Heat system and all I can say is "FANTASTIC JOB"! They came and knocked it out in about 4.5 hours and then cleaned up everything. Thanks guys, you are great.
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After we bought our house, we noticed that our heating and air conditioning did not reach every room. Stafford Air replaced our ducts, and the difference is night and day. Having worked with many contractors over the years, I know that communication and scheduling can be just as important as the service itself. Dusty Stafford went above and beyond with both. I highly recommend this business for your A/C system repair needs.
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The work was very professionally done. No intrusion to the household. I thought the pricing for the services was good. All my questions were answered.
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Our main AC unit stopped working in the middle of the night, so I called at 7:30 am the next morning to see how soon they could come out. They had someone at our house by 9am and repaired it within a couple of hours for a reasonable price. This is the second time they have done repair work for us and they are really the best and very responsive!
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Needed to find a new provider to replace my previous one who retired. Did some reviews research and decide to give Stafford of Bellaire a try. John came out and did a full inspection of my HVAC system, prepping for the Winter (someday). He appears very knowledgeable and went over all the issues I had and what to do to resolve them. Apparently my extensive remodeling contractor was sloppier than I had already thought (had to fire them). Cost for today's work was very reasonable. I think going forward John will be my go to guy.
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A few adjustments were required for my new AC. John was very responsive and got all the issues resolved. I really appreciate his constant and supportive communication and his promptness.
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My a/c stopped working, and John was at my house not fifteen minutes after I called.
He was super friendly and efficient, explained everything he was doing, and checked both systems to make sure he didn’t need to come back again. -
We cannot recommend Stafford Air enough. They are quick, trustworthy, and reliable. We always trust their recommendations because we have seen that they are honest and not trying to overcharge us for unnecessary work.