HVAC reviews in Houston, Texas

4.7 based on 15126 reviews Back to the listing
    5

    Hector was great. He was on time and went right to work. He checked it out and in 30 minutes had replaced the compositor and it’s blowing cold air like a charm. No bs, no up sales just good honest work. I’ll be getting rid of my other AC guy , Hector is the man. Thank y’all.

    1

    Hector arrived earlier than schedule. He was professional and most helpful. They will be back in the morning to finish the job.

    Update: after Hector came out to repair my AC unit, I subscribed to the maintenance program. He was last at my house in September. Clearly maintenance was not being done and as a result, I had to get a whole new unit put in. No one ever advised me of the mold, etc., I have called them several times to ascertain what maintenance was actually done after receiving these pictures. They have not returned my calls. I will follow up with an attorney for small claims court and the Better Business Bureau. Thank God I was able to replace it with a new unit for $10,000 with all the discounts.

    5

    Emmanuel was very knowledgeable, thorough , and communicative about the issue at hand and required fix. Did a great job having my AC unit running in no time. Great work all around.

    5

    Emanuel Olmos came out to my home today, and I am very pleased with his service. He was very professional and explained to us everything that he was doing along the way. I will definitely be using this company for all AC services.

    5

    The service was quick and honest. Emmanuel was very polite and professional and explained everything to us and was patient with us and our many questions.

    5

    Hector did an great job. He showed up right on time, worked super fast, and the price was really fair. It’s hard to find a reliable HVAC mechanic these days, but he delivered, highly recommend them if you need a solid mechanic.

    5

    I just wanted to give a shout to AC technician Emmanuel O. from Uptown Heating and Air. He was professional, diagnosed the issue immediately and didn't try to upsell me on unnecessary work. He gave me great AC advice on maintenance! He was extremely knowledgeable and answered all my questions with extreme patience. I highly recommend Uptown Heating and Air and will definitely be a future customer.

    5

    We had such a great experience with our A/C repair! He was extremely knowledgeable, took the time to explain exactly what was going on, and answered all of our questions without rushing. You can tell he really knows his craft.

    On top of that, he was friendly, professional, and honest — which is so appreciated when it comes to home repairs. Our A/C is running perfectly now, and we have peace of mind knowing it was done right.

    Highly recommend him to anyone needing reliable and trustworthy A/C service!

    5

    We lost cooling in the middle of the night in our new house an it got HOT! Stafford Services came out same day and quickly identified and fixed the problem. Super fast and professional. These guys are a top notch family business.

    5

    We have been using this company many years. Quick response and good quality work. John is Very knowledgeable and fixed the problem quickly. I Highly recommend him!

    5

    Stafford air of bellaire are great. John knows what he is doing. He is very clear. Great company! Thank you John and Dusty for your help

    5

    Service was fantastic. They responded quickly to my leak. The tech, Jacob was professional and explained everything to me so I understood what happened and what he was going to do fix the issue.

    5

    AC had blown a fuse and wasn’t turning on. Called on a Friday afternoon and 30 minutes later Dusty showed up and had the problem diagnosed quickly and repair done in no time. Cool air blowing again and feeling great! 👍

    5

    Stafford air of Bellaire responded so quickly when ac went out and we weren't even existing customer. Dusty made repairs and process was super reasonable. Highly recommend

    5

    Highly recommend Stafford Services!! We were having heater issues before the ice days and called a different AC company that quoted us on a new furnace because ours was “beyond repair.” We wanted a second opinion and called Stafford Services. The owner’s son Dusty showed up within a few hours and told us the problem was a bad flame sensor. He replaced the part and we paid a fraction of the cost of what the other company had quoted us!! We were so happy to have our heater fixed and working to keep us warm during the ice days without having to have replaced the whole thing!! Great job!!!!

    5

    My AC stopped working and I called One Hour AC. I was told my 12 year old compressor was shot and ABSOLUTELY had to be replaced for $7k! I decided to get a second opinion and my neighbor recommended I call Stafford Services. I was hesitant at first because I live in West U and thought they were way out in Stafford, TX. Found out they are actually a Bellaire company and their last name is Stafford. The owner of the business, Dusty, showed up within 45 minutes of me calling and diagnosed the problem as a bad capacitor. That was it! Complete unit did not need to be replaced at all. He installed a new capacitor and the unit started right up. He also gave me a 5 year warranty if the new capacitor should fail! Awesome, honest company and I will never call anybody else for any AC issues besides Stafford Services!

    5

    Heater went out the other day around 8 PM called multiple AC/Heating companies could not get a hold of anyone, a few companies answered and told me they could not come out till tomorrow. As the night was dwindling down and temperatures were dropping I gave Stafford Services a call, phone rang once before Mary answered and let me just say she was a nothing for of an absolute blessing. She had her sons at my house in under 20 minutes of the call. The guys that came to service my heater were real cool guys, respectable, knowledgeable, and professional. Turned out my heater had a bad flame sensor, took little under an hour for them to replace it and check the heater system. Just like that BAM I had heat again. If your looking for great customer service, professionalism, timely results, and great work...Stafford Services is the go to!!!

    5

    I've been using Stafford Air for years and can't imagine going anywhere else! Not only have they been able to squeeze me in for some emergency visits but they always take the time to explain to me what went wrong and how I can do preventative maintenance in the future. This company has earned my business for life!

    5

    Bought a house last fall that needed a completely new HVAC system before moving in. I called Stafford Air for a quote and Dusty showed up within an hour to give me an estimate. His quote came in lower than the other two companies I spoke to, and noticed several problems with old ductwork that none of the others could figure out. His quote also included a larger tonnage system with a higher SEER efficiency rating than the others and it was still less expensive.

    The crew showed up two days later and got it all installed in a day. The new unit required an additional air return and they added one without uncharging even though they had the opportunity.

    I have had them back twice in the past 6 months to address other issues (not with their work, but with the ducting and infrastructure of my 80 year old house) and both times Dusty responded immediately and the work was done quickly. Again they had opportunities to charge me more than they did and chose not to. To me this is the mark of an honest contractor.

    I have dealt with many over the years and these guys are up there with the best. Can’t recommend them enough.

    5

    I will contend you will not find a nicer, faster and more honest group of people than at Stafford Air. I can say nothing but things about them and recommend them to anyone who asks. Thanks again to the team at Stafford! A++ from these guys!

    5

    Can’t say enough about Stafford Services. They have been working on my AC for a few years now and they certainly do not disappoint. Dusty is very knowledgeable and gets the job done. I recommend them for all your AC needs.