HVAC reviews in Houston, Texas
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Been with them for years. Very professional and hard working people. Highly recommend!
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Wonderful experience with Eddie and his team, very prompt from install and follow up afterwards.
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Great company, always available to get the job done in the times of most need. Would recommend to anyone!
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Eddie and his team do a great job. They took care of me even when it was late in the evening. They are honest and reliable. And they do a through job.
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Eddie is a FAIR AND AMAZING AC Specialist. Took care of my mother and my unit!!! Brand New Trane and couldn’t be happier!!! 5 stars
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First time my upstairs AC broke down, they replaced the unit's blower motor.
Second time my downstairs unit broke after a thunderstorm, they came the day I texted them and replaced the capacitor.
I'd recommend them to my friends and neighbors. Great communication, capable and fairly priced!
Thank you Raul for showing up and fix my AC in a hot summer day! -
Update:
2nd review: I was so impressed by their expertise, I had them come over to install a soft start for my air conditioner. Again, they were quick and professional. They followed up a couple days later just to make sure everything was ok. Eddie runs a great team and I wouldn’t have anyone else touch my AC. They are that good!
First review: These guys are my go to Air Condition service team. This is the 2nd time I asked them over. The first time, they literally saved me 10k. Another company told me I needed a new HVAC system. Residential AC came over for a 2nd opinion. The tech connected one wire and everything was good to go! Awesome.
They are honest, knowledgeable, and did I mention honest? Call them, they won’t do you wrong! -
We’ve been using Residential & Commercial AC and heating services for years and couldn’t be happier. Eddie is honest, professional, and always offers fair pricing. Over the years, he’s done everything from duct cleaning and water heater installation to regular AC maintenance and unit repairs for us. He clearly explains what’s needed and only recommends work that truly matters. Highly recommended if you’re looking for someone reliable and trustworthy!
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Absolutely a god send! Jose, Eddie and team saved me 10000 dollars, that another person quoted me. They fixed my overflow pan in record time, serviced my unit. Checked on my unit a few days later to find one more minor issue and did not charge me for that repair. They are professional, thoughtful and care about you as a customer. Which means a lot as a single lady who had no knowledge of a/c units, they also spent the time to show me and explain to me every detail. They are my go to forever!
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This is the first time I tried Big Texas Comfort. I was looking for a new a/c company since I had become unhappy with my previous one. So glad I found them! Technician David came out the same day (even though I told them it wasn't an emergency). It took him two days (close to 3 hours total) to diagnose the problem because it started raining the first day, but he only charged me for the repair. He also gave me two repair options, including one that was half as expensive. No pressure to buy a new system (like the previous company I had been using). Very honest, and I was surprised at how little he charge me.
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The installation of this company's air conditioning system has surpassed my expectations. The technician, Sady, did a fantastic job making sure that everything was put correctly and quickly. Bob, the customer service agent, was aware and supportive during the process.
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If you need AC repair, don’t look any further! Big Texas Comfort responded quickly and got my system working like new again. Great prices and outstanding service!
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Had serval companies come out and bid my project. I got some silly numbers and some you are joking with me numbers. Bob came to the house and mopped the floor with his competition. From the information he provided, dispelling of previous myths provided to me, and then in his bid price. Luckily his bid and another bid was for the same product, so I got to compare apples to apples. Big Comfort Texas saved us 7K for the same exact unit, duct work, and install. One reason I called them to bid my project was because of review talking about pain in the butt duct replacement, I knew my downstairs runs were going to be just that.
His crew were not only on time, they came early the day of install. I appreciated this. While working, they continuously cleaned up a mess if it was made and when they finished my house was left as they found. If I had any questions, his crew had answers without having to point to another guy or making a call.
I hardly ever do recommendations because if I do suggest a service company to a friend and their experience isn't what I got then it makes me look bad. I have already passed out Big Texas Comfort's information to three folks. Nobody is happy about dropping thousands of dollars on an AC unit, but Bob and the Big Texas Comfort crew made the experience way less painful. It was amazing experience and went so much smoother than I could ever have expected. -
When one of my AC units went out last month, I shopped around, and Bob at Big Texas Comport proved to be the most trustworthy and had a great price. I try to do repairs myself but this was outside of my comfort zone. Bob answered all my questions and was very forthright with my options. His crew was professional, quick, and very respectful in my home. I recommend Big Texas Comfort to anybody.
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Hired this company for my parents who live in Houston. They tried other companies and had unsatisfactory results. They asked for my help to look for a reputable one "in the internet thingy". Found Big Texas and called them up to take a look at the air conditioning at my parents' house. Steve and his crew went and found several issues which a clear plan was given. We tried them out and they delivered excellently. Will definitely use them again if any new issue arises.
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Every place wanted to sell me a new uñit. Big Texas fixed my old unit
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Big Texas Comfort did an amazing job tracking down my A/C problems and fixed l it. they are very friendly and professional. They were willing to come out the same day that I called but since it was a weekend and not hot, I waited for Monday. The technician was prompt and friendly. I recommend them and will be using them for all my future services. They were honest and I can’t say enough about this company!
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Very happy with the work to replace my inside and outside AC unit. Came by quickly to give me a quote and did the whole job in about 3 hours. Will definitely be calling again!
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Bob and his team did an exceptional job installing a new AC system for me. From the first call to receive the estimate through the final completed installation there was excellent communication. He explained everything thoroughly and how the entire process would work. The installation crew was very respectful, showed up on time, and completed the install in a timely manner. They performed a very neat and organized install and did not just throw things together. Bob even came by and inspected everything after it was complete and made sure I was completely satisfied. The overall entire process was great and I would highly recommend them for any of your AC needs.
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The experts at Big Texas Comfort recently installed my air conditioner, and I couldn't be happier with the results. The technician, Sady, is extremely knowledgeable and skilled. She provided everyone with instructions on how to use the system and verified that everything had been installed correctly. Strongly advised!!
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I was happy to do business with Bob and the Big Texas Comfort team. Bob was quick to come out and give me an estimate as well as answer all my questions. I did my homework and received several quotes before choosing Big Texas Comfort.
Bob gives an honest quote and doesn't attempt to upsell you on additional services or equipment. He helped me come to the best decision for me and my home. A crew came out the following week and did a great job installing my new HVAC system.