Landscaping reviews in Houston, Texas

Celeste provided excellent customer service and was able to take care of my request instantly

Fresh Lawn Mowing Service provides excellent lawn care service. You can book your service using their website or app and pay by credit card. The price is reasonable. They always come in the scheduled time and finish the work with good quality. I would recommend them to everyone who needs lawn care service in Houston.

Maribel made everything smooth and stress-free. She was professional, quick to respond, and truly cared about getting things done right. Couldn’t have asked for better service!

Nothing but constant problems with this company. I was charged 71$ and they did not even show up. Manager or owner has reached out to me in the past and asked me to delete a negative review, but I don’t think that will be the case this time. How hard is it to mow a lawn on schedule every two weeks? I’m just so confused.

Every time I speak with Eunice, I realize Im so taken care of. Always recommend her! Its very hard to find her kind of dedication anywhere!

I am a new customer and was looking for a lawn service for mowing and edging my lawn. So glad I found this service, they do excellent work, and you can set up the days you want. They are flexible in changing the days that you want service.
Marian

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I couldn’t be happier with the lawn service I received! They were professional, on time, and paid close attention to every detail. My yard has never looked better — neatly trimmed, edged perfectly, and completely cleaned up afterward. They truly take pride in their work and it shows. Highly recommend to anyone looking for reliable, top-quality lawn care!

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Customer service called me after I wrote the review and they sent out the same guy the following day. Thank you for resolving my issue. Just note to anyone, if you want your grass cut short you must request it. Lessons were learned but I’m satisfied with the work

We had our first appointment scheduled for May 2. Didn’t show, I called on May third and they said they ran a bit behind but will be there. No worries I get it. They finally show on May 5th and this is what we are left with. I called customer service and I quote “ well people like there grass left long due to in burning, if I want it cut shorter I can request that for next time.” No one told me this when I called, this was our first experience with them. They didn’t even knock on the door to have us check, let alone I had a tip for them. So definitely not good and canceled them

Jesus did a Fabulous job on my Yard the other day, I was very impressed with the job nicely cut and Precise.I hope you can send him out the next time I get my yard done.

Horrible service. Paid for services twice and lawn was still incomplete. Never again! Still had high grass. These are pictures after the 2nd time from the 1st time. Smh

You cannot see my account because I canceled my services but the pictures are in your data base because a man that answered the phone confirmed these pictures with me. Theres nothing you can do but refund me my hard earned dollars.

I've been using this company for a while now and they always are very professional and do an amazing job on my lawn. I want to say thank you to Francisco H. for a wonderful job today on my lawn. It looks beautiful! Also, to Celeste in customer service who is always very helpful and sweet.

I've been using this company for several years. They provide excellent service and keep my yard looking great. Recently, they trimmed my trees. The workers are respectful and never leave grass trimmings on the sidewalk or driveway. I would recommend their service.

I was very displeased with the customer service and communication from this company. I signed up for the service and, due to "unforeseen" circumstances, never received it. Fortunately, I hadn't paid, or I would be even more displeased. I understand getting backed up due to rain and other circumstances, but I am unsure what kind of business model schedules a service and then fails to show up two days in a row. If that is the case, then why have a schedule at all? Furthermore, no discount was offered for their failure to appear. I picked the company based off price, but I am much better off paying a little more for timely service and clear communication.

Very quick and efficient lawn service. I had my overgrown lawn way over due for a trim. They sent out someone very quickly and he did a great job. After receiving multiple quotes from other companies Fresh Lawn was by far the better price and quality. The employee I talked on the phone with was also very cool. Will definitely be a repeat customer!

They opened two client accounts under my name, so I got double the messages and double the scheduling. Everything was super confusing.

They also gave me an estimate based on my home on Zillow, which I was okay with. After the first mowing session, I didn’t hear back for weeks.

Before my next session, they raised the price the day before they were supposed to show up to almost twice the cost. Apparently the property was bigger than expected - which I understand, but communicate sooner?

The second time they came around, the mower broke off part of our fence, missed a whole section of our yard, and left.

Terrible communication skills all around, I would just find a local business to support who will take the time to listen and respect your property.

I am thrilled with the results of my yard. I have two pets and a daughter, and we spend a lot of time in our backyard. We don't usually like our yard to be mowed too short, so it's amazing that they can accommodate our needs. We also love that they send a reminder so I can place my pets inside on the day of service. Amazing work!

Fresh lawn mowing service is always professional and courteous. The crew that was last there did a great job. I highly recommend!

The crew that was last at our house did a great job. Any issues we've had were quickly resolved by whoever I spoke with on the phone.

I was very dissatisfied when Fresh Lawn first cut my lawn. They didn't cut my entire lawn, left the entire right side of the lawn uncut. I took pictures and called Fresh Lawn immediately. I spoke with a very nice lady by the name of Gabby. I was clearly upset and she probably heard it in my tone but she was calm, nice and just very pleasant. She said that she can and would correct the mistake within 24hrs and she did!! She sent Ana and her crew and they corrected the Era. Ana and her crew returned recently and not only did they cut the entire yard, they really trimmed up the entire yard, I'm talking about crisp, sharp edges, around the trees, flower beds, etc. Just excellent work. I would definitely appreciate if Ana and her crew would become the crew to always cut my lawn, indefinitely! I would like to thank Gabby for her understanding and definitely for her professionalism. Fantastic job, Fantastic results! Thanks Gabby, Thanks Ana!

BEST law care we could have found! From Maribel the receptionist getting a quote and having our lawn done biweekly without having to call to remind them. Francisco it’s really careful with my flower beds. Haven’t had any issues with him or his crew whacking any of my plants.

Fresh Lawn is by far the best lawn care service I have used. I am a realtor and have used Fresh Lawn for all of my properties and my families personal properties as well. Reliable and thorough!