Plumbing reviews in Houston, Texas
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When my my water heater stopped working, and my regular plumber couldn't fit me into his schedule for several days, I turned to Google to look for a plumber with a favorable review history. I noticed that Wedgeworth Plumbing had consistently high reviews, so I gave them a call. I am happy to add my own high-praise review to the list. I appreciate that they worked me into their schedule for same-day service, twice. I appreciate that both service technicians, TJ and Damondrick could not have been nicer, more polite or more respectful of my home and my time. I highly recommend Wedgeworth Plumbing, and although I hope not to need their services again anytime soon, should the need arise, I will absolutely give them a call.
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TJ did a great job on educating us on the issues we had in our bathroom. He guided us on a new toilet to prevent future issues. He also presented multiple options to where we felt like we were not 'sold' on one thing. We are happy with our decision and will continue to be long-term customers of Wedgeworth.
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They seem very knowledgeable and honest. Another plumber quoted me $1500 to fix 2 leaks in my attic which were non existent according to Wedgeworth. They diagnosed the leak most likely stemmed from a vent leading to the roof.
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We've been customers of Wedgeworth Plumbing for a few years now and they have taken great care of us every time. TJ always provides exceptional service and is such a gem to work with. He and Richard came out today to do work in three of our bathrooms. They got us all taken care of and were so courteous and professional. So nice to know we can always count on first class service!
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Quite an unusual experience from a consumer home services provider.
The gents who came out to my house were prompt, knowledgeable, and courteous. Definitely good things, but these things should be table stakes for service providers. (I recognize that it is not, unfortunately.) Three things made these guys stand out.
1) They took the time to listen and explain their rationale for their *recommendations* and *options* without pressure. Many plumbers take advantage of the fact that the consumer is usually stressed and emotionally compromised if things have gotten bad enough that they have to call for professional help. Even though my situation was not a plumbing emergency, I still felt that these guys were being deliberate about avoiding pressure. They're attitude was more like "let's find the best solutions for *you*" than "how can I maximize this month's sales bonus."
2) They were more problem-solvers than repairmen. Rather than just propose "it'll be best if we just replace everything" (which is usually more profitable for them, especially when selling you items with egregious markups), these guys were willing to try different things to get to a satisfying outcome with the least amount of cost and risk. That takes a bit more thinking and creativity than manual labor. But the approach can save the customer money, and may even open them to spending more on other things because they've discovered new opportunities to add value. It may also mean that the customer spends less, but these guys seemed to be more concerned about maximizing value than maximizing sales.
3) Flat-rate pricing. I don't imagine that they use flat-rate pricing for all situations, but they seem to use flat-rate pricing for many more common plumbing issues. This is great because you get a price (not an estimate) up front.
I wish more folks ran their businesses like these guys. The high rating is well-deserved. -
Very appreciative of Shawn and Marshall, they did a great job and were even early to the appt. Despite the crap coming out of the pipes they smiled and got our drains back to normal. I’ll definitely be calling them for any plumbing issues in the future.
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My husband and I used Wedgeworth plumbing for a complete Pex installation and hot water heater installation. We were very happy when they made room for us on a Friday afternoon when our hot water heater went out. It was from that point we decided to get a quote for re-piping the house and getting rid of the galvanized pipe. The company as a whole from top to bottom did fantastic. They took the time to lay out the scope of work. Their attention to detail was awesome. I personally appreciated the clean up they did all the way down to vacuuming underneath the sinks. I’ve always felt that attention to detail would always allow the work to speak for itself. As tough as it is to find a company come out and do a great job at a fair price and stay on schedule you can’t go wrong with Sean and his staff at Wedgeworth Plumbing.
Thanks,
Giovanna -
Erica scheduled my appointment the same day I called. She also called me 20 minutes before the crew was to arrive at my house which was very helpful. Shawn and Austin were professional, courteous, knowledgeable, tidy, and efficient. They changed out my two gas hot water heaters. One was really corroded and they had to use 4 different methods to fully drain it out because there was so much build up clogging the drainage valve. I especially appreciated that Shawn took extra time to explain everything in detail so that I could avoid this problem in the future. I'm very satisfied with the customer service and workmanship. Would definitely recommend them!
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Wedgeworth Plumbing has been great to us for years. Always quick to respond, very flexible with scheduling times and their staff are incredibly helpful and friendly. Our techs who came most recently were great, Damondrick and Austin took care of our needs, answered all questions/concerns…such nice guys. Would absolutely recommend these guys!
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Shawn and his team did an excellent job diagnosing my toilet problem and promptly following through with a replacement installation. All folks from Wedgeworth that have serviced my home have been outstanding people and great plumbers.
I highly recommend this company and particularly Shawn and his team.
Kurt R. -
Wedgeworth was everything their Google reviews said - prompt, efficient, professional, courteous and effective. I plan to use them again whenever the need arises. PS: TJ and James were terrific.
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Shawn and his partner came in and quickly got up to speed on our multiple small (but annoying) plumbing issues. They had the parts they needed and were able to make the repairs and make recommendations where repairs were not warranted. We are much happier with a fully functioning bathroom now!
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I had been searching for a trustworthy, dependable company for five years. I am delighted that I found Wedgeworth
Plumbing. Shane was very customer friendly when he scheduled the appointment. Shawn did an excellent job on the plumbing and installation. He is knowledgeable, professional and customer friendly. -
Extremely professional and knowledgeable service people. When they encountered a problem with unclogging my shower drain, they immediately moved to the roof with extra cable and unclogged it from topside. Highly recommended for any plumbing job.
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The service provided by Wedgeworth Plumbing is first rate.
I contacted their office at 4:53pm on Tuesday 02/04/25.
The dispatcher kindly took my information and asked if their plumbing team could respond on Thursday 02/06/25 between 12:00pm and 2:00pm. I confirmed the appointment.
Thursday morning, I received a call from Wedgeworth's office not to deliver any bad news, but to ask if their team could arrive 30 minutes early. I agreed and met the plumbing team at the earlier scheduled time. The Lead plumber Shawn and his teammate were both professional and polite.
The plumbers were directed to the issue and went to work immediately with no delay. The parts in question were removed, located, retrieved, and installed in a very timely manner.
I was so impressed with the level of their service I requested they look at other plumbing issues that were ongoing at our office which was 2 miles away.
The team obliged my request, followed me to our office, at which time they diagnosed the problem and provided a quote on the spot. I agreed to the price and will be looking forward to the scheduled repairs.
I would definitely recommend Wedgeworth Plumbing.
Don R
President/Owner
R. Enterprises Construction Services, Inc.
La Porte, TX -
Excellent service! Dee and James were great. They communicated well and took care of our issues promptly.
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We were driving on 45 going SB going to drop our children off at school and one of their trucks pushed us into the emergency lane he was driving at least 80 MPH. The truck # is 107 I did call the number on the truck and a lady told me that she would let the owners know. So beware because if these drivers are what represent this company that is not good!
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I had been having clogged drain problems for about a year, and I had Wedgeworth visit my home. The second time they came, I asked them to run a camera to find the source of the blockage. They determined a section of my pipe needed to replaced and they marked the pipe location and estimated the length to replace. The job was going to be $3250, but they agreed to discount the cost of the snake and camera ($450 off).
The next day they arrived to replace the pipe, and were unwilling to honor the $450 off. I started calling other plumbers and quickly found another plumber (Beacon) that was willing to do the job for $2560. Wedgeworth offered to honor the discounted price, but I cancelled the job with them. When Beacon arrived, they ran a camera to confirm the job details and found that Wedgeworth had incorrectly marked the pipe location. See attached photo. Wedgeworth would have dug in the wrong place.
I finished the job with Becon Plumbing and was very pleased with their work. I wish I had called them first. I could have saved an extra $450 and the headache of dealing with Wedgeworth. Beacon did not charge extra for the camera either--it was included in the job. -
Shawn and his crew were super helpful figuring out what was going wrong with my drain line break!
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Plumbers arrived in timely manner. Assessed circumstance..made repair recommendation and completed repair all within an hour. I was very pleased with the excellent level of service and I will definitely call them again. I highly recommend this company and its employees.
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Shawn and Latham were kind, honest and knowledgeable! They went above and beyond! Highly recommend this company!